Bitrix24 vs Bigin by Zoho CRM

Take a look at how Bitrix24 and Bigin by Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Bitrix24 scores 4.1 out of 5 from 515 reviews, while Bigin by Zoho CRM has been rated 4.5 out of 5 from 286 reviews.
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Bitrix24 Logo

Bitrix24

4.1
(515)
Bigin by Zoho CRM Logo

Bigin by Zoho CRM

4.5
(286)
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At a Glance
Bitrix24 Logo
Bitrix24
Starting at:
$61.00/month
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Starting at:
$9.00/seat/month
Overview
Bitrix24 Logo
Bitrix24
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Bitrix24
View 6 images
Bitrix24 Screenshots
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is eas... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Bigin by Zoho CRM
View 4 images
Bigin by Zoho CRM Screenshots
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Pricing
Bitrix24 Logo
Bitrix24
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
See all pricing
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Free - single user
$0.00
per seat / month
Express
$9.00
per seat / month
Premier
$15.00
per seat / month
See all pricing
Pros and Cons
Bitrix24 Logo
Bitrix24
Pros
  • Great features.
  • Good CRM and phoning systems.
  • Convenient IP telephony.
Cons
  • Terrible reporting.
  • Poor customer service.
  • Struggles with uploading larger files.
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Bitrix24 Logo
Bitrix24
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Small Business
86.01%
Mid Market
11.19%
Enterprise
2.8%
Deployment
Bitrix24 Logo
Bitrix24
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Bitrix24 Logo
Bitrix24
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Bitrix24 Logo
Bitrix24
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Bitrix24 Logo
Bitrix24
Total integrations: 23
  • Calendar
  • Chat2Desk
  • ChatArt
  • Dropbox Business
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Drive
  • Google Workspace
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • JivoChat
  • Microsoft Teams
  • MyOwnConference
  • OneDrive
  • Pinecone
  • Ring Central
  • SE Ranking
  • Shift4Shop
  • Site123
  • Smith.ai Live Website Chat
  • SnapEngage
  • Stripe
  • Userlike
  • WordPress.com
  • Zapier
  • Zoho Analytics
  • Zoho Books
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Flow
  • Zoho Forms
  • Zoho Meeting
  • Zoom
  • tawk.to
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Total integrations: 12
  • Calendar
  • Chat2Desk
  • ChatArt
  • Dropbox Business
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Drive
  • Google Workspace
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • JivoChat
  • Microsoft Teams
  • MyOwnConference
  • OneDrive
  • Pinecone
  • Ring Central
  • SE Ranking
  • Shift4Shop
  • Site123
  • Smith.ai Live Website Chat
  • SnapEngage
  • Stripe
  • Userlike
  • WordPress.com
  • Zapier
  • Zoho Analytics
  • Zoho Books
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Flow
  • Zoho Forms
  • Zoho Meeting
  • Zoom
  • tawk.to
Top Alternatives
Bitrix24 Logo
Bitrix24
See all alternatives
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
See all alternatives
Company Details
Bitrix24 Logo
Bitrix24
  • By Bitrix, Inc.
  • Located in Alexandria, Virginia, USA
  • Founded in 2012
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000