Freshsales vs Omnisend

Take a look at how Freshsales and Omnisend stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while Omnisend has been rated 4.6 out of 5 from 846 reviews.
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Freshsales Logo

Freshsales

4.5
(1,104)
Omnisend Logo

Omnisend

4.6
(846)
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At a Glance
Freshsales Logo
Freshsales
Starting at:
$15.00/month
Omnisend Logo
Omnisend
Starting at:
$16.00/month
Overview
Freshsales Logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Omnisend Logo
Omnisend
Omnisend is a comprehensive email marketing platform that offers a wide range of features to help you grow your eCommerce brand. The platform is popular for its personalization features, tailored automation flows, and comprehensive tracking and reporting. The platform offers great value for money... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Omnisend
View 5 images
Omnisend Screenshots
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Pricing
Freshsales Logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Omnisend Logo
Omnisend
Free trial available
Free plan available
Billing type Recurring Subscription
Free plan
$0.00
/ month
Standard plan
$16.00
/ month
Pro plan
$59.00
/ month
See all pricing
Pros and Cons
Freshsales Logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Omnisend Logo
Omnisend
Pros
  • Impressive ‘product picker’ feature
  • Lots of automation features
  • Effortless signup and streamlined UI
  • Supports native integrations with top ecommerce platforms
  • Great customer service
Cons
  • Email design options are limited
  • Manual input of data every time users launch a social media campaign
Reviewer's Segments
Freshsales Logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Omnisend Logo
Omnisend
Small Business
91.96%
Mid Market
7.21%
Enterprise
0.83%
Deployment
Freshsales Logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Omnisend Logo
Omnisend
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales Logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Omnisend Logo
Omnisend
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales Logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Omnisend Logo
Omnisend
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshsales Logo
Freshsales
Total integrations: 21
  • Appy Pie
  • Asana
  • Bold
  • Calendar
  • CloudTalk
  • DocuSign
  • Easyship
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Helpdesk
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • LiveChat
  • Lyne.ai
  • Mailmodo
  • Meta for Business
  • Microsoft 365
  • Overloop
  • PandaDoc
  • PartnerStack
  • PayHip
  • Pinecone
  • Reply
  • ShipStation
  • Shopify
  • Smith.ai Live Website Chat
  • SurveySparrow
  • Wix
  • Wix Ecommerce
  • Zapier
Omnisend Logo
Omnisend
Total integrations: 12
  • Appy Pie
  • Asana
  • Bold
  • Calendar
  • CloudTalk
  • DocuSign
  • Easyship
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Helpdesk
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • LiveChat
  • Lyne.ai
  • Mailmodo
  • Meta for Business
  • Microsoft 365
  • Overloop
  • PandaDoc
  • PartnerStack
  • PayHip
  • Pinecone
  • Reply
  • ShipStation
  • Shopify
  • Smith.ai Live Website Chat
  • SurveySparrow
  • Wix
  • Wix Ecommerce
  • Zapier
Top Alternatives
Freshsales Logo
Freshsales
See all alternatives
Omnisend Logo
Omnisend
See all alternatives
Company Details
Freshsales Logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
Omnisend Logo
Omnisend
  • By Omnisend
  • Located in London, United Kingdom
  • Founded in 2014