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At a Glance
Overview
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essential
$14.00
per seat / month
Advanced
$29.00
per seat / month
Professional
$49.00
per seat / month
Power
$64.00
per seat / month
Enterprise
$99.00
per seat / month
Pros and Cons
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
- Straightforward and intuitive user interface
- Unlimited custom fields for collecting customer information
- Easily track deals, values, and win probabilities
- Access custom reports to track recurring revenue
- Examine individual sales calls, emails, and demos
- Limited functionality for bigger businesses
- Problems with list separation
Reviewer's Segments
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Small Business
67.38%
Mid Market
25.69%
Enterprise
6.93%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
37
- AppSumo
- Asana
- Automate.io
- Benchmark Email
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Calendly
- Caspio
- Clappia
- CloudTalk
- Cloudzy
- Cognism
- Creatio
- Dialpad Talk
- DocuSign
- Enonic
- GoTo Connect
- GoToMeeting
- GoToWebinar
- Google Meet
- Help.com
- HelpCrunch
- Helpdesk
- HubSpot Email Hosting
- Hunter
- Instapage
- Involve.Me
- JivoChat
- Jotform
- Landbot
- Landingi
- Livestorm
- Lyne.ai
- Mailercloud
- Make
- ManyChat
- Microsoft Teams
- Nextiva
- Overloop
- PandaDoc
- Parallels Desktop For Mac
- PartnerStack
- Personio
- Pinecone
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- Shift4Shop
- Slack
- SnapEngage
- SupportBee
- Surfe
- Systeme
- Tidio
- Unbounce
- Wappalyzer
- WhatsApp Business
- XeroHosts
- Zapier
- Zendesk Chat
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- ZoomInfo
- folk
- monday CRM
- tawk.to
Total integrations:
53
- AppSumo
- Asana
- Automate.io
- Benchmark Email
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Calendly
- Caspio
- Clappia
- CloudTalk
- Cloudzy
- Cognism
- Creatio
- Dialpad Talk
- DocuSign
- Enonic
- GoTo Connect
- GoToMeeting
- GoToWebinar
- Google Meet
- Help.com
- HelpCrunch
- Helpdesk
- HubSpot Email Hosting
- Hunter
- Instapage
- Involve.Me
- JivoChat
- Jotform
- Landbot
- Landingi
- Livestorm
- Lyne.ai
- Mailercloud
- Make
- ManyChat
- Microsoft Teams
- Nextiva
- Overloop
- PandaDoc
- Parallels Desktop For Mac
- PartnerStack
- Personio
- Pinecone
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- Shift4Shop
- Slack
- SnapEngage
- SupportBee
- Surfe
- Systeme
- Tidio
- Unbounce
- Wappalyzer
- WhatsApp Business
- XeroHosts
- Zapier
- Zendesk Chat
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- ZoomInfo
- folk
- monday CRM
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software, Sales Analytics Software, Sales Platforms Software, Sales Performance Management Software, and Email Tracking Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Pipedrive
- Located in New York, New York
- Founded in 2010
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