Aircall Reviews & Product Details

Being able to integrate to Gorgias and follow up with all appropriate details.

No applicable selection for this question.

Active follow-up and analysis of the associates and calls.

i like the fact you can import numbers from google, can create your own dialler, its simple yet has everything you require, also connects to hubspot.

when there is alot of calls i have to restart sometimes

the benefits of air call is anyone can use it its so simple

I like facility in automation with CRM and the practicality of the dialer

delay on some calls, some links show as wrong but then it works

I use aircall to talk to all my clients, this is the biggest benefit!

Aircall is very user-friendly and very reliable.

Honestly, can't think of any, best so far

Latency and complex interface is a common problem with cloud-based phones. Aircall offers clear quality calls with zero latency and very user-friendly features.

Both the program and the app work very. Call quality is always good and the ability to assign calls and add notes helps when working remotely or in a busy office environment. The Address book feature also makes it so that we have been able to ditch our on-call phones and use the service for all of our out-of-hours needs. It has made the worry of working from home none existent.

If you do not have a strong wifi or phone signal the service does not work well, but this is to be expected and not a massive issue. A wider selection of ringtones would also be welcome. Aside from that, I love the service.

Working from home is now so much easier because all calls come through the centralized service which means that we can truly work from anywhere (dependent on wifi or phone signal).

The different features that it offers, like the tones, link other audio programs to improve the quality of the call, your tech and customer support assitance. I don't recall using another app better or equal.

There's no nothing missin from this product, at leaste, nothing that I can think of. Everything is smooth and user-friendly.

A few weeks ago we had some technical issues making outbound calls but everything was sorted out. As for benefits, I would say that they respond ver fast when something needs to be taken cared of.

I love how easy it is to use and the quality of the calls

It sometimes has issues with availability. Showing available on my profile but not showing available for the rest of the pears.

The company´s needs. calling future employees and guiding them in different platform enrollments.

The first time I am using Aircall, I find it user-friendly and easy to access.

Nothing in particular, so far, all is great! I don't find any hard time using Aircall.

The only technical issue I had was when there was an intermittent connection of the Internet and that Aircall was affected, but just need to reconnect it and all was good after. The Team provided me troubleshooting guide to resolve it, but overall, Aircall works perfectly great.

Easy to use, quick loading times and well kept call log to look back on

No pipeline system available which means you have to take notes else where

Dialler is brillaint and very quick, can make twice as many calls as before

It's easy to handle and it's very user-friendly.

Sometimes it takes longer than usual to load the information.

I use Aircal to call customers. The benefits are awesome since is easier to solve problems thru Aircall

How easy it is to communicate with clients, I love the user-friendly platform and the option to add notes to each call.

Nothing, Aircall is a complete tool that has everything I need to perform efficiently.

Aircall has helped me to be more organized with my communication with clients, the ability to assign a call or even to add "to-dos" has helped to have better communication.

Aircall has all the tools that I need to do my job and the best part is how easy is to use, everything you need to get in contact with your clients is in aircall

Sometimes get a bit slow but nothing to worry about, but could be better

I can get in contact with any client in any country and with a local number like if I were there.

I like using this application for calls on my job cause the calls are high quality and good connection while talking.

Sometimes I get disconnected for no reason and I have to go online.

I'm able to take calls from my customers and assist them with good connections.

I like that aircall keeps track of everything and even tells me what time is it where the person I am calling is at.

Sometimes it freezes. and I have to restart it or it logs me out suddenly.

Benefits- telling me what timezone the caller is in, keeping track and logging all calls, integrating with salesforce.

The pop-up functionality for every call, makes it easier to take the calls on time, without having the customer too much time on the line waiting

The loading time when opening it up on every call

Resolving customer's request.