More than just a task management tool, ClickUp is a 360-degree productivity suite that offers functionalities that expand and scale together with a business’ evolving needs. With more than 15 views and over 35 apps, it allows teams of all sizes from across different disciplines to set strategic project goals, manage workflows, collaborate, iterate and optimize, and track progress. There are unique features for every team such as bug tracking and reporting (engineering), sales automation (sales and marketing), and employee onboarding (HR) just to name a few. ClickUp comes pre-loaded with templates that can be utilized out of the box while offering rich customization options.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
In the realm of project management tools, ClickUp has emerged as a comprehensive solution that caters to a wide range of users. From freelancers managing their own tasks to large corporations coordinating complex projects, ClickUp aims to simplify and streamline the process. But does it deliver on its promise? In this review, we’ll take a close look at ClickUp, dissecting its features, user interface, support, and pricing structure. Our goal is to provide an unbiased and thorough examination of this software, helping you decide if it’s the right fit for your needs. So, without further ado, let’s delve into the world of ClickUp.
ClickUp is a cloud-based productivity platform that aims to centralize all your work and tasks in one place. It’s a comprehensive project management tool designed to help individuals and teams plan, organize, and collaborate on projects.
The software offers a wide range of features including task management, time tracking, goal setting, document sharing, and more. It also provides multiple views for project tracking such as list view, board view, and Gantt chart view, allowing users to customize their workspace according to their preference.
ClickUp’s target users range from freelancers and small businesses to large corporations. It’s designed to be flexible and adaptable, catering to different industries and project types. Whether you’re managing a marketing campaign, developing software, or planning an event, ClickUp aims to provide the tools you need to keep your project on track.
In essence, ClickUp is more than just a project management tool. It’s a productivity platform that seeks to eliminate the need for using multiple, disjointed tools by providing a unified, all-in-one solution.
ClickUp is packed with a variety of features designed to enhance productivity and streamline project management. Here are some of its core features:
ClickUp offers a variety of pricing plans to cater to different user needs. Here’s a breakdown of their tiered pricing structure:
Plan | Starting Monthly Price | Max. Number of Users | Key Features |
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Free | $0 | Unlimited | Unlimited tasks, unlimited members, 100MB storage |
Unlimited | $5 per user | Unlimited | Unlimited storage, views, integrations, dashboards, and custom fields |
Business | $12 per user | Unlimited | All features of Unlimited plus 2FA, Google SSO, goal folders, and custom exporting |
Business Plus | $19 per user | Unlimited | All features of Business plus additional automations, dashboard widgets, and priority support |
The Free plan is a great starting point for small teams or individuals who want to try out ClickUp’s basic features. The Unlimited plan offers more flexibility and customization options, making it a good choice for growing teams. The Business and Business Plus plans offer advanced features and increased automation, making them suitable for larger teams or businesses with complex project management needs.
Remember, it’s important to choose a plan that aligns with your team’s size, budget, and requirements. You can always start with a lower-tier plan and upgrade as your needs evolve.
Software | Starting Monthly Price | Free Trial | Time Tracking | Budgeting Tools | Task Display Views | Real-Time Chat | In-App Video Recording |
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ClickUp | $5 per user | Yes | Yes | Yes | List, board, timeline, calendar, box, Gantt, activity, mind maps, workloads, table, map | Yes | Yes |
monday.com | $8 per user (three user minimum) | Yes, 14 days | Yes | Yes | Board, timeline, Gantt, calendar, list, files, map, chart | No | No |
Trello | $5 per user | Yes, 14 days | No | No | List, board, calendar, timeline, table, dashboard, map, workspace table, workspace calendar | No | No |
Asana | $10.99 per user | Yes, 30 days | No | No | List, board, timeline, calendar, progress, forms, table, map | No | No |
As you can see, each tool has its own strengths and weaknesses. ClickUp stands out for its wide range of task display views, real-time chat, and in-app video recording features. However, other tools like monday.com and Asana also offer robust features, although they lack real-time chat and in-app video recording. Trello, on the other hand, is a more budget-friendly option, but it lacks time tracking and budgeting tools.
Absolutely! ClickUp’s free plan is indeed free, with no hidden costs or strings attached. This plan offers a robust set of features including unlimited tasks, unlimited members, and up to 100MB of storage. It’s a great option for individuals or small teams who are just getting started with project management software.
While the free plan does have some limitations compared to the paid plans (such as storage limits and access to premium features), it still provides a comprehensive toolset for managing tasks and projects. So, you can definitely start using ClickUp for free and then decide if you want to upgrade to a paid plan as your needs grow.
Project management software is a digital tool that helps teams plan, organize, and manage tasks. It facilitates collaboration, scheduling, resource allocation, and progress tracking, making project execution more efficient and streamlined.
ClickUp is a robust and versatile project management tool that can significantly benefit businesses of all sizes. Its comprehensive features for task management, collaboration, and project tracking make it an excellent choice for teams aiming to streamline their workflows and enhance productivity. While it has a rich feature set, it’s designed with user-friendliness in mind, making it accessible even to those new to project management software.
I love that I can run literally any type of business out a clickup. A roofing company, a marketing business, a video company, I cannot think of a type of company not good for ClickUp. I have built so many cusotm tools becuase of the robustness of the API and the 'forms' function.
not alwasy great at embedding things into the list views, most embeds work, but many do not.
Time tracking, automation, you name it clickup has helped me solve it.
Manage everything in one place With ClickUp, you can centralize the management of your professional and personal projects in a single platform. ClickUp offers you a complete solution to organize every aspect of your life, from work to personal projects Maximum customization ClickUp allows you to tailor the software to your needs. You can create custom workflows, set up automated rules, and organize tasks according to your work style or personal preferences. You have full control over how you use ClickUp. Effortless collaboration Share projects with your team or loved ones and collaborate in real-time on ClickUp. You can assign tasks, track progress, and communicate easily. Collaboration becomes simple and intuitive. Advanced features Even if you opt for a free plan, ClickUp offers advanced features such as checklists, Gantt charts, custom notifications, and many more. You can leverage these functions to enhance your productivity and achieve outstanding results. Top-notch support ClickUp's support team is always ready to assist you. Whether you have questions, doubts, or need assistance, you can rely on an experienced team committed to your satisfaction.
I'll be biased but I don't want to find fault with ClickUp. In its main goals of being one of the best project management apps I find ClickUp incomparable. I am a person capable of adapting and ClickUp offers an infinite series of tools and customizations that allow me to solve too many of the recurring problems that can be encountered in the management of information, projects, sharing. It sure isn't perfect but for that there will be ClickUp 3 :)
With ClickUp I was able to centralize information and workflows. I find it great for: Finding information even after a long time. Centralize and track information and process. Share and communicate. Avoid forgetting. It is a tool that I could no longer do without at work and in everyday life.
ClickUp has so many features to help me keep track of everything I'm doing in both my day job and side business - I'd be lost and always scrambling to catch up without it! I love the fact that you can have multiple layers of tasks within a project, can set dependencies between tasks (both for setting a relationship as well as creating a workflow where one must be completed before the other), the custom fields are amazing for tracking all the specific details I need for each job, the automation has been a lifesaver at getting my tasks updated appropriately without me (or my team) having to remember our business rules, the form functionality is awesome (I can have someone submit info via a ClickUp form and it automatically creates a new task, with all the right fields populated based on what they submitted, and I could go on! I've used several other project management tools, which have never quite met my needs. ClickUp has achieved a great middle-ground of providing robust functionality and customization with a clean UI that can support everyone in knowing what to do next and following a standard workflow, no matter their technical capabilities.
I wish the home page was more customizable. I like some things about it (like being able to see comments where I've been tagged, and my next tasks coming due), but since I don't use all the features, and can't customize it to fit my workflow better, I end up not using it. I also find the reports lacking. Although there are many options for report templates, since I can't use custom fields, I have not been able to monitor my ClickUp data in the way I would like.
ClickUp provides a way for me to create standard workflows, ensure I (and my team) don't miss any steps when completing projects, and helps me manage projects as well as monitor what my team is working on at any given time. This allows me to focus on the actual work and not spend time manually tracking tasks, employees, projects or trying to remember what to do next.
ClickUp combines the tools we need into a single place. The document handler is amazing. I replaced Google docs and EverNote with ClickUp.
I wish we had unlimited tags for documents. The limit on tags keeps us from being able to easily retrieve Documents.
I love the task management. They built the AI feature for usability.We track all projects in ClickUp from ideation to revenue. Sharing with team members is easy
The flexibility and color options, I love that I can access information virtually from everywhere, it's very compatible with other platforms (Trello, Google Drive, Slack).
Automations are sometimes hard, like to create the correct label or instruction. Also I dislike that the function to copy or retain statuses sometimes does not migrate correctly.
I can minimize emails and slack chats during work hours. Tasks are easily assigned, and I can review notes or status early in the morning and resolve them.
At Egos Bi we love using ClickUp, the customizable organization and connectivity of each element in the workspace allow us to connect with all departments.
Interaction with calculated fields is still limited.
It allows us to structure our projects, update progress very quickly, communicate specific situations. It also gives visibility to our clients as guests in our space, giving them security and confidence in the progress of their project.
It's simple, scalable, and effective. The hiearchy isn't overcomplicated: the simple power of scalable & organized lists (with the view variations) makes it an absolute dream come true. Clickup truly has everything that all the competitors have (trello, asana, notion, etc) but all in one. It's more than better. It's the BEST.
The learning curve is deathly can make anyone want to cry lol and give up before they experience the life-changing magic. You've REALLY got to be committed and want to stick it out through the painful struggles. It's one of the most difficult sofrware learning curves I've ever experienced (and my background is in SaaS)
I use clickup for EVERYTHING. Now instead of having 20 billion different pieces of software (social media planners, CRMs) not taking software, etc, I can use like 1 tool. I basically now just have my website backend, google drive, and clickup. and the support is amazing. much unlike trello.......
I love all the integrations and automation that ClickUp provides. Being able to organize/view my tasks in a way that works for my brain is also extremely valuable.
So many tools, so little time to learn them all. I wish I could get a daily 15-second video with a new tip because I'm sure I'm missing out on a ton of valuable ways to use this multifaceted platform.
I work in the marketing side of real estate, which means things are always moving quickly. When an agent needs to get their listing out in the world, I need a lot of finite details. We use automated forms to gather all the vital information and store it in one place, so I can find everything I need at a glance and get the job done quickly and efficiently. This has been a game changer in our business.
ClickUp is easy to use and understand. I love that it can help me plan and prioritize my work and shared work with colleagues. I appreciate that there are multiple ways to view project spaces, and I love that I get a daily reminder of what's on tap - this helps me to stay on top of things or reschedule as necessary when things get busy.
Honestly, not much! It's been difficult to get some of my colleagues to adapt to using the platform (but also fun to see when the light bulb goes on!) My team did find that it was not intuitive that subtasks would not automatically assume the due date of the top-level task (if not assigned a separate date), but this is easy to work around.
ClickUp is helping me to better plan my work and hold myself accountable. It is also helping me to plan for shared work and to seamlessly share progress and updates with colleagues.
one software with numerous uses can be a one line for clickup. I use it on daily basis for my managing my projects . it is so easy to use and efficent. They offer real time dashboards and work details for tracking the ongoing and completed tasks. Automation and app integrations is amazing . they have great techn support and lots of tutorials to watch and user friendly
the only dislike i have is the inability to send the tasks directly from gmail
Project management and task management
ClickUp is an absolute game-changer! This versatile project management software is like having a Swiss Army knife for your tasks. Its intuitive interface and customizable features make organizing projects a breeze. From creating to-do lists to tracking team progress, ClickUp elevates productivity to a whole new level. With its seamless integration of various tools and an incredibly responsive support team, ClickUp is a must-have for any team looking to streamline their workflow.
The learning curve for some of its advanced features might be steep for new users.
Not loosing track of tasks created.
ClickUp is known for its high level of customization, allowing users to adapt the platform to their specific needs and workflows. Whether you're managing projects, tasks, or documents, ClickUp provides a flexible environment.
Some users find that ClickUp has a steeper learning curve, especially for new users. The platform's extensive feature set may take time to master, and a more streamlined onboarding process could be beneficial.
Clickup helps to centralize all our projects in one location. We needed an easy way to stay on track with projects and our team can easily be assigned different tasks within each project.
ClickUp m'apporte une gestion facile de mon organisation perso et pro avec les différents espaces. Et c'est très complet pour mes projets pro où j'ai beaucoup de tâches à effectuer, documents à conserver... Et leur support : une gentilesse et une disponibilité incomparable !
C'est un bel outil mais aussi un gros outil. Il faudra consulter un tuto ou deux pour utiliser toutes les fonctionnalités.
J'ai tout sur un seul et même endroit : mes tâches perso/pro, mes documents, calendrier, tableau blanc, objectifs, tracker de temps, emails...
The ease in how you can document the work step by step by adding images, links, programming code, is versatile.
the part of adding description when it is already added and is larger than what can be seen and does not have a vertical scroll to quickly see its content
clearly translate my work, which saves me time having to explain all the processes involved that are recorded through documentation
ClickUp has every single feature that you might need, and most of them can be turned on/off as needed. That's a great way to customize each project to be as simple or complex as needed. I've also delt with support a handfull of times and they're among the best in the industry.
I get a lot of feedback that non PM's are intimidated by the user interface. V3 is an improvement, but I'm not sure that will be enough to get all business users (accounting, sales, etc) to buy in.
ClickUp combines the benefits of a nocode database application (a la Airtable) and a full-featured PM software, like Wrike. If you really learn what the platform is capable of, you can run virtually any business using ClickUp alone.
Ticket life cycle monitoring, and tracking every segment in bussiness process
Some additional functions are missing, like asset management
Monitoring of business tasks of all team members
As the Head of Client Services, ClickUp has become an indispensable tool. Its user-friendly interface and customization options streamline our workflow, enhancing collaboration and transparency. The platform's robust task hierarchy, real-time updates, and automation features have significantly improved our team's efficiency in executing our initiatives for our clients.
Speed and Performance: In certain instances, we see some occasional delays or lags in the platform's speed and performance, particularly when dealing with larger projects or extensive data.
Visibilty and length of time spent on tasks to measure efficiency and improve productivity
The color and we can record in the task and not as confusing as other competitors! We are truly happy! I have experience using Asana, Trello and Notion! But this one has been the easiest to use and automate! The support was also amazing as per my boss. We use it everyday. We also intergrated loom with is which something we need as we work remotely! This makes any project works easily almost without any issue with the implementation.
I would say my experience where it becomes slower as time goes by
We become aware how many times our tasks takes to complete, we also become more aware of our pending tasks.
There are so many customizable options that you can ensure that ClickUp works how your team works.
This is a tough question! There are some minor features I would like to see added, but ClickUp has a feature forum that you can use to let them know and they provide status updates.
ClickUp makes sure that everyone has the proper visibility into the work that is being done and when.
Quick Notifications for Mobile and Time Tracking,
It is bit slow, needs to optimze for speed and page loading
Clickup is trying to optimize loading speed, which may help a lot.