Demio Reviews & Product Details
Demio is a webinar platform designed in mind with helping marketing professionals generate leads by leveraging powerful personal conversions. The software offers a wide arrange of features that can help create, host, and market webinars effectively to support business growth. The platform also offers comprehensive tools that ensure everything a user needs to host a full-scale event is within reach. From webinars to Q&As, live webinars to meetings, users can enjoy seamless HD streaming. Additional features include automatic replay viewer and analytics to measure webinar campaigns.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Demio Pros and Cons
- Offers easy email integration and automation with event reminders
- Distinct waiting room experience
- Comes with extensive marketing features and webinar tools to support lead generation
- Added cost for over 50 live participants
- Doesn’t offer a registration page making it difficult to determine number of attendees
Demio Review: Is This Browser-Based Webinar Platform Worth the Hype?
In the past few years, more and more industries started adopting online solutions for traditional in-person events and campaigns. Webinars are at the helm of this transformation. 95% of businesses believe that webinars are an important part of their marketing strategy, and it only makes sense. The average conversion rate for webinars is 55%.
But you can’t pull off a successful webinar with Google Meets. You need a lot of extra tools to engage your audience and promote your products. That’s where Demio comes in. It’s one of the best webinar platforms, and it can help you kickstart growth with live and evergreen events. Keep reading our Demio review to find out more.
What is Demio: A Quick Overview
Demio is a webinar tool that simplifies hosting events online. Its features, integrations, and design are all focused on ease of use. After rigorous testing of Demio, I can confidently say: you’ll be hard-pressed to find a cleaner interface in webinar apps.
Not to mention, all of it happens in your browser. We love that. Demio lets you and your audience focus on the value you bring. You don’t need to worry about the tech side, you just need to plan and host killer webinars.
And it manages to do all of it without stripping too many features. You get decent options to plan events, create automated evergreen funnels, interact with your audience, and even get advanced analytics about your past webinars.
It’s not a perfect tool. We’re not big fans of its pricing, and you do sacrifice a bit of customization here and there. But all in all, it’s a decent choice. You can try it today with a 14-day free trial, and no credit card is required:
Background on Demio
Demio is made by Banzai, a company that creates lightweight, yet powerful engagement marketing tools. Demio was launched back in 2014, and it was made by two marketers from Florida that wanted a webinar software fit for their needs.
Demio grew a lot since then. The Banzai team actively works on the app to make it better based on community feedback, which is a big perk when looking for any kind of software.
There’s a lot of value in tools built by people that want to use them. That’s what Demio is. And it’s part of the reason it got Software Advice’s Front Runner 2022 award.
But what makes it so great? Let’s dig in.
Getting Started With Demio
The platform itself is very intuitive. If you scroll through its dashboards for 10-15 minutes, you’ll know everything you need to host your first webinar.
On top of that, Demio created a pretty innovative starter guide. You’ll be invited to join after sign-up:
And I recommend you do. It’s a mock webinar, complete with simulated participants, and videos that explain how to host an event. In just 10 minutes, any new user will learn the ropes of Demio, regardless of experience level.
If all of this isn’t enough, Demio’s support center can help too. They have a solid knowledge base, fast response times from live chat support agents, and a University section where you can learn more about how to make the most out of Demio.
Overall, this is one of the easiest webinar tools I’ve ever tried. If WebinarJam, Livestorm, or GetResponse ever felt too intimidating, try Demio.
Key Features
Although it’s easy to use, Demio doesn’t chop features left and right. It has everything you need to create, promote, and host successful webinars. Let’s go over its main features.
Dashboard
The main dashboard is where you can see the schedule of all of your upcoming sessions, as well as create new events, and adjust your profile settings.
Right off the bat, you’re not overwhelmed with options. You can do a lot. But in this initial dashboard, you only see what’s most important. To get started, you can click on your name in the top-right corner to open your settings. Here, you can modify things like your branding:
It’s also the place to manage general account details, integrations, or API. But we’ll talk more about them in a bit.
There are some settings you’d expect to see here, but they’re missing. For example, you can’t create general templates for emails or registration forms. You need to create an event, and then design pages or emails for each event in particular. But all in all, we’re off to a good start.
Easy event customization
After you create an event, you can build landing pages and emails to promote it. All the promotional options you have are available in the “Customize” menu:
The most useful feature is the registration page, which makes it very easy to create a professional sign-up page in seconds. Unfortunately, the builder is pretty limited. It only has a tiny library of pre-built elements that can be added to any page.
So it’s not comparable to a fully-fleshed page builder. If you want something more customizable, you’ll need to create the registration page with something else, then integrate a lead collection tool with Demio.
But Demio’s registration pages can help in a pinch. They’re clean, well-designed, and easy to deploy. All of them have a thank you page, and you can seamlessly embed it into your own site.
Email reminders are pretty much the same. You can send them at different intervals to improve attendance at your event:
But don’t expect advanced email templates. You can’t edit much beyond the text. All emails you send with Demio look like this:
So they’re a decent option as a reminder. But not as promotional emails. If you want to do serious email marketing, you’ll need a tool like Mailchimp.
Besides pages and emails, you can also customize your webinar materials in advance. You can use Demio to create polls, handouts, and calls to action (called featured actions). These are saved to your event, and then you can seamlessly throw them up during your presentation.
You can also upload presentation materials like videos or slide shows. They’re easy to add to events and showcase during a webinar.
Events
There are three types of events in Demio: standard, series, and automated. Standard events are just live webinars that you can plan and host straight from the platform. Series events are a bunch of live events that take place with the same group. Automated events are evergreen webinars that run on their own.
They’re all equally easy to create, and easy to access. From our tests, we also found that Demio events look great in any browser, even on mobile.
Live Webinars
Live webinars are Demio’s core feature, so we’ll spend some more time explaining how they work. You can join a planned live webinar from your schedule, and kickstart the session from the top-left corner of the screen:
Interacting with your audience after you started the session is very easy. You can see the chat in the right tab, and you can easily delete messages, or mark them as a question to highlight and address them:
You can also start a private chat with anyone, or switch over to the admin chat if you want to talk to your moderators.
What you see is very similar to what your audience will see, bar from the moderation options. They can also choose to ask questions, instead of just typing in chat, which will highlight their query.
This makes it very easy to engage your audience during a webinar and keep chat interactions structured.
As a host, it’s also easy to share videos and slide shows:
Unfortunately, you don’t get any control over how these are displayed. They’ll take up most of the screen, and you’ll be on top of it. That layout might work for most people. If you want more control over this kind of thing though, you won’t get it from Demio.
You can also share your screen, much like you would in Google Meets or Zoom. What I really like though is that you can quickly switch from the tab you’re showing:
To the webinar tab, with just the press of a button:
You can share other materials from the bottom-right corner of the screen. These include downloadable files, polls, or featured actions. You can pick one that you created beforehand, or even create new materials mid-webinar.
Files and polls are good to have, and they’re industry standard in webinar software. So are calls to action, but I really like the featured actions here in Demio. They’re easy to create:
And throw up on the screen at the right moment:
The way you see it as a host is exactly how your audience will see it. This isn’t a revolution in marketing, and experienced users might miss some advanced settings, like the ability to A/B test. But it’s still a very easy way to push your audience down a funnel.
Live events aren’t as customizable as some experienced users might want. But all in all, they’re pretty easy to pull off, beginner friendly, and can be extremely effective.
Automated Events
Automated events are quick to set up from the main dashboard. You can turn older live events into automated webinars, or upload any recording of a webinar you have.
After you upload a video, you can edit a few details about your automated event. You can set up registration and reminders in advance like you would with any kind of Demio event. And you can also automate resource sharing during the webinar:
If you want, you can join the event at any time, and interact with anyone in the chat. But you don’t have to. With a little bit of prep, this funnel will work on its own. It’s a very powerful evergreen tool. But unfortunately, it’s not available in the cheaper Starter plan.
Post-Webinar Tools
Demio’s post-webinar tools are stellar. You can get a replay of your event the second it’s over:
And share it instantly with different segments of your audience. Moreover, you can access insights about your event:
The general analytics are useful. You can see how many people registered, how many of them attended, and even when people generally closed the webinar. This can help you fine-tune your sessions and improve your conversion rate.
On top, you can get a detailed transcript of all messages in the event, as well as a breakdown of each participant, when they logged in, and other useful details:
Demio analytics won’t be enough for data junkies. But for most businesses, these insights are good enough to optimize both live and evergreen events.
Integrations
It’s very easy to integrate Demio into your existing suite. You get basic integrations like Mailchimp or GetResponse. And you can easily connect your accounts by pasting an activation key, or logging in:
Demio also integrates with Zapier, and you get a ton of pre-made Zaps. With a little bit of work, these can set any webinar on autopilot.
Demio itself has an API key for you to integrate into other apps. And it’s really easy to add integrations to existing events when you plan a session.
Demio Use Cases
Demio has plenty of use cases. We tried to showcase what it can do in this Demio webinar review. But to make things clearer, here are three distinct use cases:
Your marketing team can use Demio for simple and evergreen campaigns. It features a bunch of marketing automation features, as well as readily-available data for how a session progressed, its ROI, and where people dropped off.
Demio can also be used for sales demos, whether live or “simulated live” with automated events. The actionable data you get helps with funnel optimization and improvements to the sales pitch.
Lastly, Demio’s webinar can be handy to customer success teams. Live sessions are perfect to welcome non-techies, and automated events are a great onboarding method for new customers. Its data can also pinpoint potential brand ambassadors based on event engagement.
What makes Demio stand out from other webinar platforms?
Demio does a lot of things right. Its webinar interactions are seamless, sharing materials with participants is easy, and the data you get is very useful. Not to mention, you can manage both live events and evergreen webinar funnels from the same app.
But Demio stands out thanks to its ease of use. The interface is self-explanatory, no dashboard is bloated with hardly-used features, and beginners can make the most out of it without extensive training.
Demio Pricing
We’re not big fans of Demio’s pricing. It’s not expensive, Demio’s price is average. The problem is that the Starter plan lacks a lot of Demio’s core features. Unless you get the Growth plan you’ll miss out on things like automated webinars, advanced tracking by registration source, or custom branding.
If you’re fine without those (or if you can shell out the $831) Demio is a smart choice. Here’s what each pricing plan features:
Starter – $411/year:
- 1 host limit
- Standard webinar features
- 3-hour limit on sessions
- Live and Event Series
- Standard support
Growth – from $831/year:
- 5 hosts limit
- Everything in Starter
- Automated events
- 8-hour limit on sessions
- Custom room, forms and email branding
- Registration source tracking
Premium – from $3,000/year:
- Premium integrations with Hubspot, Salesforce, Marketo, and Pardot
- No limit on hosts per account
- Everything from Growth
- Custom domains
- 10-hour limit on sessions
- Priority support
- Access to Beta features
- Dedicated Account Manager
Summary of Demio’s Pros and Cons
| Pros | Cons |
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In our tests, we mostly appreciated Demio’s ease of use. Beginners or non-tech-savvy people will be able to make the most out of the app without any specialized training. Best of all, Demio doesn’t sacrifice too much control for this ease of use.
On the other hand, the lowest pricing tier doesn’t really feel like “Demio.” It’s a bit stripped of features. And if you can’t rely on your internet connection at all times, you might want to look into Demio alternatives. We haven’t experienced any issues with connectivity, but multiple users reported problems with this.
Quick Conclusion
Demio is a reliable webinar tool. If you’ve ever felt stumped by its more complicated cousins, you should really give it a try. We hope our Demio review helped you see whether or not it’s the right pick for you.
If you’re still not sure, here’s the bottom line: Demio is not skimping on any crucial features, and you can use it without a degree. If that sounds like a great deal, check it out with a free 14-day trial, no credit card required:
It is easy to use which allows anyone to be able to use it without problem. In addition, its interface has a simple and neat design, very user-friendly. The attention from their technical service is excellent, they respond quickly and very empathetically which encourages a greater connection between the support team and the user. In addition, it is not necessary to download an additional application for its use, since it works excellent from the web browser, its configuration is not very complex, that is, it is very simple and easy to perform, which allows you to start using this tool almost immediately . It provides an excellent communication environment, since it has a live chat that allows me to communicate with my clients in an easy way, and through this chat I am able to send them live information on how their campaign is developing. digital marketing. It allows the option of sharing control of your rooms through the option of multiple hosts, which provides a better option to maintain control of the room.
It does not have many tools that generate reports and statistics of value for decision making, which is a shame since this constitutes a key element to make progress in our campaigns.
It was used as an alternative to manage the digital marketing campaigns of the companies to which I am in charge, also thanks to its live chat we managed to channel meetings with my clients through this same route, which greatly simplifies the processes communication with the client.
Easy to get set up and spin up registration pages
The two webinars I have run so far have been littered with audio issues. There have been delays, feedback noise, echos, people not being able to come off mute. It's difficult to trouble shoot these issues, everything basically has to be perfect in order for it to work. I've never had these issues using Zoom webinar software.
It's easy to get signed up and get registration pages live.
I spent a long time researching various webinar platforms and eventually chose Demio, as I loved the clean design and user-friendliness of the webinar room. I also really like how easy it is to create customised webinars. Demio's support team are fantastic and reply really quickly.
No downsides so far and I've been using them for over 2 years.
Demio creates a custom webinar platform that my clients can easily register for.
Amazing customer support, they respond in less than 1min and are always helpful. The software is really intuitive and easy to navigate. I highly recommend them to any business owner.
Haven't found anything to dislike, it could be seen as a little expensive, but it brings a lot of value with their automated webinars
Automated webinars
❤The support is quickly accessed. I like the reg page feature also.
Some of the features are hard for me to understand, but I"m getting there!
With help, I learned about events and how to make them NOT a series.
Things I loved about using Demio: I was able to brand my webinar with my company colors and logo. It was easy to create an event that had multiple viewing times. It was SO easy to download the video or share the link after I finished my session.
It was sometimes a little tricky to figure out how to upload my presentation materials, but it got easier the more I did it. In general, there may be some more intuitive ways to design the presenter's user experience, but I am generally pleased with the service.
I am helping people; specifically women take control of their lives instead of falling into the adulting/parenting rut that is far too common. I was able to serve a lovely group with my first launch as a result of Demios tools.
We are all well aware of how the online realm has become the primary realm of interaction for businesses and enterprises after the COVID 19 pandemic—it's a nightmare for start-ups- with limited budgets and multiple allocation areas. Demio is a perfect solution with marketing analytics merged with an easy-to-access platform for hosting the webinar itself. Instead of hiring a website/graphic designer to set up a registration page, hiring a marketing platform to email and analyze registrant behavior and buy access to a platform to host the webinar itself; You can buy Demio for all of the above. Demio has multiple integrations, and with its Zappier integration, you can marvel at how technology will be automating your tasks with high efficiency. Most notably, technology can be intimidating and inaccessible. The word integrations itself scared me. But the Demio customer support is a league above all others. They respond within minutes with links and detailed solutions to all your queries. They even go to lengths trying to answer questions about other apps, something most other customer support lines would shrug off as 'not our problem.' I would highly recommend Demio to any and every start-up out there. Most importantly, I will put my money where my mouth is- that is with Demio.
Demio would be the perfect tool if they had a universal link to join the webinars instead of a personalized link to registrants. Most registrants (in India) could miss emails or find them in spam. A universal link is easy to email, or share on Facebook/WhatsApp.
Problems solved: webinar analytics, webinar hosting & recording, registration page, email reminders Benefits- customizable, large room capacity at a lower price than competitors like Zoom
I love the Demio support team, respond immediately to my questions or concerns
At the moment nothing, there is a function that I have not discovered yet, and that is to carry out surveys, but that the answer is open, and not only multiple selection
It saves me a lot of time, since by scheduling automated meetings, I no longer have to do them myself every day
This clean, crisp platform has changed the delivery of our national training events. From pre-loaded polls, to the handouts feature, to the question tab in the chat box, everything about this platform makes my life easier as the host. I can control the room from the control panel, and still engage in the training without switching views, or having to juggle multiple monitors. Our attendees love the chat feature as well, and our engagement has gone up within the trainings due to this ability to connect. Also, the program tracks registration, login times, etc. so attendance lists are a breeze. We've also seen a higher conversion rate of registrants to attendees, and we attribute this to Demio's email notifications and reminders. Overall, I give this product an A+!
While this product is near perfect, there are a few custom features that could be added. There's currently no certificate generation system built-in to the platform, so we have to export the list of attendees and manually issue certificates of attendance. While not a huge issue, it's certainly a feature I'd pay to upgrade for. Also, there's no direct integration with Survey Monkey. If there were, it would make sending evaluations for the training much easier. The only other feature that we've run into needing was a closed captioning service or a call-out box for ASL interpretation. While we have the ability to host a three-person panel, it would be great if there were a call out feature that was optional for ASL learners, as we translate our sessions for non-hearing learners.
Before Demio, we were using a product like Zoom to host webinars and trainings. While interactive, it was a logistical nightmare as everyone's camera's as mics would turn on, there was no registration feature, etc. Demio has saved me hundreds of hours in registration form building, and post-event actions like issuing certificates, etc. And, I'm finally able to engage with the team as the event host, without worrying about what's going to happen in the next 5 minutes when someone accidentally turns on their cameras. Our ROI is up, as more people are attending the platform events, and our conversion rate is up 20% as related to registrants vs attendees. And, our events just look great overall. We finally represent the professional events we have been running.
Demio is one of the most intelligent and professional platforms for managing marketing teams and education as a user I consider it a highly intuitive software that has a simple fluid interface and above all very easy to use, give a webinar with Demio is great because it has tools such as promoting social networks, surveys and voting, screen sharing option and the function of opening a public or private chat to answer questions during the session which I think is a wonderful option finally their customer service is fast and very professional offer help articles and a live support chat
As a Demio user I have noticed some weaknesses that Demio as a software should improve as are the limit of 3 cameras for the presenters seems little I think if it were 5 would be extremely useful, the initial price for the software seems a little expensive may not be a good option for small businesses, the mobile application for IOS is deficient needs an upgrade to optimize its operation, it has happened that the wide side can not handle large audiences above 100 I would like Demio improve at this point
My organization has given many conferences and workshops using Demio's features because of its simple and fluid functionality our participants have always felt good about the operation and simplicity of the platform, another very useful feature has been to record the sessions and download them to send them to our participants or upload them to our website, my organization has trained a lot of people in different skills thanks to Demio's software
The system is easy to navigate, no downloads required for panelists or viewers, and customer service is responsive and human. Anytime I have had a question, they have gotten back to me very quickly - they've even helped solve problems with integrations with other apps! (This review represents my individual opinions and does not necessarily represent the stance of GtG as an organization. This review does not stand as an endorsement of this product by GtG).
There is no native payment system, and no options for closed captions.
Demio is helping us to reach a broader training audience.
Demio is one of the most useful platforms for dictating seminars through videos and has tools that make this program one of the most successful platforms for learning, the interface is interactive and integrates a number of features such as multiple hotspots, real-time chats without interruptions and with a response time of 5 minutes and the option of sharing screens among other things that make teaching a fun and easy task, you can implement both IOS and android so it is very versatile, it is also a marketing platform where you can see different content.
Demio is not perfect has some weaknesses including the price an initial cost of $ 50 seems excessive, technical support despite being 24 / 7 sometimes respond late but are very efficient, sometimes when I try to automatically record a campaign or a seminar this is not saved correctly, from 100 connections the platform becomes heavy and slow also if it is HD definition transmissions may show freezing and disconnections, registration for free trial can be complicated.
My organization has used Demio to organize live web seminars, workshops and trainings in real time, also the interactive room of this platform has been very useful to share ideas and build relationships, we have measured the effectiveness of our seminars using Demio and has been really successful even we have created automatic pilot events to train our staff, this platform has allowed us to learn new skills and thus increase our productivity.
Demio was super simple to set up and customize for my company's brand and needs and even easier to use on an ongoing basis. We've received a ton of good feedback from our webinar attendees about how easy it is to access our webinars. They love the chat feature! The price point is great too.
I did need help from our web designer to integrate the form, but that's to be expected with any product these days. Overall, no complaints about Demio!
We were using our basic video conferencing tool for our webinars, and it just wasn't meeting our needs well. Our webinar attendee numbers were growing quickly, and we couldn't monitor and manage chat or video attendees well. The signup process was a nightmare too. We needed a professional tool. Demio eliminated all of these problems right out of the gate.
Demio is one of the leading solutions used by all SaaS based companies as it facilitates the advancement of customer training and marketing through fully live video by reducing customer churn and increasing test conversion. It also has a great capacity to customize the website that belongs to the company giving it a better design and making it more attractive and its intercommunication system is much more improved than skype or similar tools because it is a very intuitive platform.
Demio is a very good solution that is very difficult to get to the point against but nevertheless it has that better certain configurations like expanding the amount of clients or users within the videos since the one that contains at the moment is enough but not sufficient for medium and great company since these have a greater demand of employees than to facilitate any type of information to him but in everything else Demio is an extremely effective tool at the time of executing its solutions.
Demio began to be implemented within our company with the aim of facilitating the management of customers, through a creation of marketing advertising where everyone could be satisfied with the decisions taken because this solution has a very good feature which is that if any customer has questions about its operation this responds in a pleasant way and with dedication to each client.
It's easy to use and reliable. I can share documents while in a meeting. The best for hosting webinars
nothing. I started out using zoom but switched to Demio because it's much better for hosting webinars and can also be used for one on one video conference calls.
I'm able to conduct my workshops virtually and also meet with clients and prospects virtually.
I felt in love with Demio since day one. I like the clean and sharpest look, the chat and the emojis, and the camera feature that you can show your face without hiding the presentation. Also, you can prep your meeting with all material and resources and have them all in one place without being worry that attendees are going to see your desktop, or that have to clean or hide stuff from it.
There are a few things that I hope Demio improve soon: more emojis, and better polls. the question has now limited words and limited options for answers. Also, the fact that you have to upload your presentation in PDF format and you lose the animations, is not good...
I love to be prepared for my training, and have all I need in one place, is the best! I don’t forget anything anymore! If you don't know how to do something, you just click on the chatbox, and Demio starts assisting you.
We researched many webinar softwares, but this seemed like the most user-friendly option for our office.
I wish there were more integration options with Salesforce. Gathering post-webinar data takes longer than it should.
With COVID-19, we had to stop our in-person seminars. Demio has been a great platform to move our marketing strategies more digital! People are loving the live webinars.
Ease of use, customer engagement software during actual webinar. I like that the trial is the mid-range version. This way, the user can determine if the software is an appropriate solution for themselves.
I am a new user, like all thus far. Some other reviewers have mentioned beta-like bugs.The support has been helpful when I have asked them any questions. I am currently using Zoom. I like Zoom; however, Demio has many more features. Of course, these features come with an increased price.
Customer engagement options are increased with Demio. To me, having an option for an auto, on-demand webinar is helpful for busy times.
Demio allows us to deliver our customer education sessions to multiple clients at the same time. This saves a lot of our time and also helps with resource management. The on demand webinars are even better at this, since by recording a good version of the webinars we can share it with more people - they can watch it on their own time, from the comfort of their home if needed, and we can answer their questions afterwards as well. Last but not least, their Customer and Product teams are ace! They always reply and help, very friendly and find solutions to our problems. Super easy to integrated with our own tools, easy to use and implement. We use it very frequently in our team.
Video quality could be crispier sometimes.
We hold our Customer education sessions. The benefits are that we can reach more customers at the same time, and minimize the resources used on our side.
Had a great experience with my first webinar, the platform was very effective for my company's needs
No negative feedback to share! I thought the webinar I attended was great, everything went smoothly
Connectivity and optimized information sharing