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Jira Logo
Jira
4.3
(5,704)
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Jira Reviews & Product Details

Jira Overview
What is Jira?

Jira is a project management software for team planning, tracking, and project management. The platform allows for better project transparency and collaboration through tools and integrations that are designed to boost team and project efficiency.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
Social Media
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What Jira is best for?
How does Jira compare to Linear?
What are the pros and cons of Jira?
Jira Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Jira Features
API Access
Activity Log
Attachment Support
Audit Trail
Automated Issue Escalation
Automated Task Assignment
Bulk Issue Update
Collaboration Tools
Custom Fields
Customer Portal
Customizable Templates
Customizable Workflows
Dashboard
Email Notifications
Gantt Charts
Integrations with Third-Party Apps
Issue Prioritization
Kanban Board
Knowledge Base
Milestone Tracking
Mobile Access
Multi-Project Support
Real-Time Updates
Recurring Issues
Reporting and Analytics
Role-Based Access Control
SLA Management
Search and Filter
Time Tracking
User Permissions
Jira Media
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Jira Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 21, 2024
Jira Logo
5,704 Jira Reviews
4.3 out of 5
Enterprise (> 1000 emp.)
Aug 23, 2023
 Source
Overall Rating:
5.0
Pankaj R. avatar
Pankaj R.
Product Security Specialist
Share
"Best tool to track issues and managing project"
What do you like best about Jira?

Simple and Sleek user interface. Easy to integrate third party tools. Licensing cost is affordable. Help portal found helpful to learn about jira features and faqs.

What do you dislike about Jira?

Nothing i come across. Overall the jira product team values customers in terms of resolving queries and bringing up new features.

What problems is Jira solving and how is that benefiting you?

Managing security incidents and tracking the status of issues is painful when you are working in product company. Jira solves this problems to track and bugs and set SLA and assign the ticket to responsible stakeholder to mitigate the issue before due date.

Mid Market (51-1000 emp.)
Aug 23, 2023
 Source
Overall Rating:
5.0
Yogendra J. avatar
Yogendra J.
Synack Red Team Member
Share
"enabling smooth road mapping customization and cooperation for software engineering"
What do you like best about Jira?

Kanban boards, scrum and workflow's sprint planning and backlog management

What do you dislike about Jira?

The learning curve for beginners is incredible, the initial setup and configuration process with Jira's advanced features

What problems is Jira solving and how is that benefiting you?

The product Mapping tool from Jira software is revolutionary for software engineering teams. Any s/w project needs it because of its user-friendly design seamless integration with Jira, customizable views extensive planning and forecasts capabilities and collaboration tools. I fully endorse Jira software's Product Road Mapping tool to s/w engineering teams looking for a potent and effective road map solution because I have personally experienced its beneficial effects.

Mid Market (51-1000 emp.)
Aug 22, 2023
 Source
Overall Rating:
5.0
SD
Sheetal D.
Financial Services
Share
"JIRA-TIME SAVER"
What do you like best about Jira?

Jira truly tranform managining project and task from most diffcult to easy going process. User Interface and User Experience of jira is so easy to use and understand. Rather than tracking tasks jira gives amazing feature of customisable dashbaord where it gives you lot of charts so that you can see you contribution and can also track others work. jira give power to make your own status to move tickets , you can make as per your flow. it have a very good drag and drop user interface to move tickets and have feature to put deadline , actual time you take so that managers have track of time.

What do you dislike about Jira?

JIra doesn't provide much graphs to personal dashboard free access , it means which don't require any person's permission. i think jira can provides more easy access of graphs and good graphs.

What problems is Jira solving and how is that benefiting you?

Jira benefits me with putting timeline of task i am doing so any other person know bandwidth i am haiving and how much i did. apart from it gives me dashboard which is personal , whom to give access is my choice so there i can track how much tash are pending , untouched or to move status.

Mid Market (51-1000 emp.)
Aug 21, 2023
 Source
Overall Rating:
5.0
Ihor Z. avatar
Ihor Z.
Cloud Infrastructure Engineer & Developer
Share
"A great platform for the project management"
What do you like best about Jira?

The simplicity & cross-platforming potential, an ability to be combined with the other tools and platforms (e.g. Zoom, MS Teams, Atlassian Confluence, Slack etc.). This is a multi-feature tool, which could substitute several other tools, applications and platforms, so it is much easier to cooperate and no need to work with the full bunch of them. In combination with Confluence, that leads to the improvement of functional efficiency & protects all the information within the project from segmentation.

What do you dislike about Jira?

Some functions are available only on subscription plans, but it is a common practice. This tool is extremely addictive :).

What problems is Jira solving and how is that benefiting you?

With help of this tool, we were able to improve the efficiency of our team by means of time management, collaboration, proactivity and transparency and the goal understanding within my team and between the other teams.

Enterprise (> 1000 emp.)
Aug 21, 2023
 Source
Overall Rating:
5.0
SC
Subhashree C.
Founder
Share
"Best agile task planning application"
What do you like best about Jira?

- implement agile methodology in planning, implementation and delivery - track progress, hours, priority - shuffle task between teams as needed - collaboration between teams - integration with other products like bitbucket and confluence

What do you dislike about Jira?

- no internal comments but that comes with good transparency

What problems is Jira solving and how is that benefiting you?

We need a project planning and tracking software

Enterprise (> 1000 emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
Bonda Pavan Kumar C. avatar
Bonda Pavan Kumar C.
Principal Software Engineer
Share
"JIRA - A friendly product that helps solve most of your project challenges"
What do you like best about Jira?

Ease of Use is the best that I like about JIRA. It is so easy to customize for a specific organization as well Ease of maintenance, on-premise or Cloud deployment.

What do you dislike about Jira?

Too many fields that hardly make any difference to an end-user Too little documentation for programmers who would want to automate the ticket creation through their ReST APIs

What problems is Jira solving and how is that benefiting you?

JIRA helps me maintain my product's backlog and also helps me track the statuses of each of these during the Sprints, Releases etc. JIRA helps me identify critical enhancements based on the trackers that it provides out of the box JIRA helps in the product maintenance, product roadmap, dashboards, change management, incident management and a lot of things.

Enterprise (> 1000 emp.)
Aug 16, 2023
 Source
Overall Rating:
5.0
khatibur R. avatar
Khatibur R.
Platform Enineer
Share
"Jira is best project management tool available in the market"
What do you like best about Jira?

Jira helps similes our reporting and time tracking of project we can easily create ticket, task and we can also do team team collbaration if anyone want put notes in it they easily put it. It also integrate almost lot of third part tool which make our like easier such as slack, outllok and lot more. It also help out team in porduct traking and timeline mapping od the product.

What do you dislike about Jira?

I don't find much dislike about jira but one thing if we are new it take time to get familer with tool and filter, it has lot of metrics and filter to put down data and monitor and have some advanced feature which take time to get familer with tools.

What problems is Jira solving and how is that benefiting you?

Jira helps us to similife our daily and tacking the team process and helps us to be on te same page. If anyone has any issue they put in the ticket or create new ticket for help. We can easily review all the project at same place.

Mid Market (51-1000 emp.)
Aug 16, 2023
 Source
Overall Rating:
5.0
PM
Prachi M.
Founder
Share
"Overall Jira is a good product with some trivial possible improvements."
What do you like best about Jira?

1. Real-time refresh 2. Specialized filters & advanced filters 3. Export functionality 4. Grouping functionality for mention & access purposes 5. Templates & Confluences

What do you dislike about Jira?

1. Dark theme is not properly applicable 2. While adding test cases into the test cycle, 'Select Search Filter in the 'Via search filter' is not working properly

What problems is Jira solving and how is that benefiting you?

1. For better clarity in the discussion or communication via comments. 2. With Zephyr support we can directly import test cases so need to write them one by one manually. 3. Customized workflow gives better clarity in the progress of work.

Mid Market (51-1000 emp.)
Aug 16, 2023
 Source
Overall Rating:
5.0
DC
Danish C.
Founder
Share
"It was good experience with the Jira"
What do you like best about Jira?

Auto page refresh. Mentioned the particular user & notification sent to that user

What do you dislike about Jira?

I don't like the theme if we change the theme to dark then menu is change to dark.

What problems is Jira solving and how is that benefiting you?

Jira is helping to manage the product. It helps user to describe which update is developed by whom & which tester is testing.

Enterprise (> 1000 emp.)
Aug 11, 2023
 Source
Overall Rating:
5.0
Ankush M. avatar
Ankush M.
Systems Engineer
Share
"Jira Software: A Game-Changer for Agile Teams"
What do you like best about Jira?

Jira supports agile methodologies like Scrum and Kanban, making it a great choice for managing tasks, sprints, and backlogs in an organized and iterative manner.

What do you dislike about Jira?

Jira's notification system can sometimes flood our mailbox with notifications, leading to information overload. it should combine multiple updates per ticket and share one email.

What problems is Jira solving and how is that benefiting you?

Jira's issue tracking capabilities help software development teams identify, prioritize, and resolve bugs and software defects, leading to higher software quality.

Enterprise (> 1000 emp.)
Aug 09, 2023
 Source
Overall Rating:
5.0
Abhranil C. avatar
Abhranil C.
Associate Software Engineer
Share
"JIRA: Project's first need"
What do you like best about Jira?

Jira helps a management to assign task equally among team members, it also manage workflow efficiently and in such a dynamic way that the admin can change work allocation during the project as well. Jira's defects, stories are awesome feature which helps heams to meet sprint very easily. The JQL provided by the jira is too easy to use.

What do you dislike about Jira?

Sometimes integrate with other system is bit difficult in jira. In jira we can't upload files with bigger size, which sometimes creates a problem for attaching bigger logs in Bugs.

What problems is Jira solving and how is that benefiting you?

For tracking defects, stories several such essential components of project Jira is an awesome tool. Jira is use to plan, assign, track tasks in Development/Testing/Support project.

Small Business (50 or fewer emp.)
Aug 08, 2023
 Source
Overall Rating:
5.0
AA
Ahmed A.
Founder
Share
"Nice app to do tasks"
What do you like best about Jira?

One of the most important applications in my company for doing tasks for employees and can be reviewed by administrators

What do you dislike about Jira?

The annual subscription price may be expensive for small businesses, but it is worth every dollar

What problems is Jira solving and how is that benefiting you?

The problem is that there is no application for doing tasks, and now there is the artist application

Mid Market (51-1000 emp.)
Aug 04, 2023
 Source
Overall Rating:
5.0
RS
Rahul S.
Salesforce Developer.
Share
"Excellent work tracker efficient and easy to use"
What do you like best about Jira?

The best thing about jira is the status values that we can set by our own and we can also create subtasks to track the work.

What do you dislike about Jira?

initially it is bit difficult to use i can say complex interface.

What problems is Jira solving and how is that benefiting you?

My managers and my team leeaders are very happy with the way we are putting the inputs in the jira they can create dashboards it is vey helpful for management to understand the situation in 10-20 minutes

Mid Market (51-1000 emp.)
Aug 04, 2023
 Source
Overall Rating:
5.0
Daniel M. avatar
Daniel M.
Solutions Analyst
Share
"Simplifying ticket escalation"
What do you like best about Jira?

I'm somewhat new to Jira and it's immediately made such a huge impact.

What do you dislike about Jira?

Limited integrations with Intercom such as Jira for Tickets not pulling attributes through from Intercom to Jira

What problems is Jira solving and how is that benefiting you?

Facilitating communications between our product team and the customer.

Enterprise (> 1000 emp.)
Aug 03, 2023
 Source
Overall Rating:
5.0
Khushboo S. avatar
Khushboo S.
Application Support Engineer
Share
"I am reviewing today for JIRA software"
What do you like best about Jira?

I like most in this that it is easy to use.Itd provide inbuilt features that help business to streamline their operations and easily track their day yo day task across multiple teams or platforms.

What do you dislike about Jira?

JIRA have bad interface. Its very confusing when we have multiple projects handy. Some of the users find it difficult to categorise between priority and project's.

What problems is Jira solving and how is that benefiting you?

It helps me to categorise the bugs and easy to track the different types of issue with their keywords.

Enterprise (> 1000 emp.)
Jul 28, 2023
 Source
Overall Rating:
5.0
Rosemary R. avatar
Rosemary R.
Software Engineer
Share
"Jira makes all aspects of our projects visible."
What do you like best about Jira?

I like the intuitive nature of Jira, out of the box. This has ensured that new employees in my department without any prior experience using this software , are able to join team projects in a matter of days. Asides this , I also must praise Jiras customization prowess, allowing my team to tweak Jira and customize workflows that fit into how we seek to complement specific projects as against the other way around. Most importantly, I am impressed by Jiras reporting functionality. This provides us with out-of-the-box reports which gives us valuable insights into the context of our project work , allowing us to make data driven decisions.

What do you dislike about Jira?

Of recent , Jira made it impossible to create new issues via epic views or even clone existing ones using the Jira mobile application. This is my major point of dis-satisfaction with Jira presently.

What problems is Jira solving and how is that benefiting you?

Jira is a critical reason for successful implementation of projects in my department. It has made it straight-forward to organize critical project tasks and sub-tasks and assign them to specific teams and individuals in my team. The fact that Jira makes it easy to track every aspect and stage of our project makes it easy to continuously analyze our past projects and identify areas for improvements.

Small Business (50 or fewer emp.)
Jul 27, 2023
 Source
Overall Rating:
5.0
HF
Hernan F.
Technical Engineer
Share
"Good agile tool"
What do you like best about Jira?

Agile methodology features and depht of customization

What do you dislike about Jira?

I dislike that theres no way without an app to share ypur work with external collaborators without spending money on a license for them

What problems is Jira solving and how is that benefiting you?

Jira acts as a "Truth center", it's the one place where everybody at work goes to check work status related things

Small Business (50 or fewer emp.)
Jul 24, 2023
 Source
Overall Rating:
5.0
GD
Grace D.
Product Owner
Share
"best tool for task mngt"
What do you like best about Jira?

Backlog management, sprint management, clone project

What do you dislike about Jira?

High price, hard to authorization for user, different scheme

What problems is Jira solving and how is that benefiting you?

manage the. team velocity, product development progress

Mid Market (51-1000 emp.)
Jul 22, 2023
 Source
Overall Rating:
5.0
AM
Abhishek M.
Founder
Share
"Best Bug Tracking & Project management tool"
What do you like best about Jira?

The Ease to access to keep tracking everything in a view.

What do you dislike about Jira?

Not found anything which can be disliked

What problems is Jira solving and how is that benefiting you?

One can easily view any kind of bugs that exist in the team and then solve it accordingly

Enterprise (> 1000 emp.)
Jul 21, 2023
 Source
Overall Rating:
5.0
SB
Satyajeet B.
Principal Agile Coach Finance
Share
"Jira is an excellent tool"
What do you like best about Jira?

Product roadmap feature has been very value addition to all/

What do you dislike about Jira?

In build reports in Jira would be more great.

What problems is Jira solving and how is that benefiting you?

Jira is giving a flexibility to build a product roadmap feature which helps the team to align