Klaviyo Reviews & Product Details

1. The price is very fair. 2. They over-deliver on the product 3. The segmentation is fantastic 4. Real-time sales attributed to each email 5. Super easy to set up 6. Klaviyo integrates with Facebook automagically to create custom audiences 7. Klaviyo continues to roll out new 8. This is the best and genius. They don't charge you until you send your first email! 9. Ok, this is good too, they don't charge you for any contacts that are on your "suppressed' (do not send) list. Pure genius and so awesome.

I'd like to be able to add a person to a segment more easily after an automation campaign is completed. I should be able to do it from within the flow, but for some reason, this functionality has not been built yet.

Difficulty setting up and managing marketing automation. Klaviyo simplifies the process of marketing automation with an intuitive platform to set up, track, and manage campaigns.

WooCommerce Integration, Segments and Custom Fields

Need more pre-built flows for WooCommerce

I have moved away from Spray and Pray to segmentation and have seen my open rates increase

I have tried several email services and none come close to Klaviyo. The Flows alone pay for the service.

I really can not think of any downside. Everything works correctly and I have been able to link all the 3rd parties I needed with ease.

How to integrate some AI into our marketing. You put in the effort upfront and once the flow is up it works all on it's own.

I like the segmentation and automation building capabilities.

I have come across some issues/hiccups running two brands on one platform.

I am able to segment my lists much deeper than before as well as run automated campaigns that I dont have to worry about

I admire Klayvio's constant pursuit of improving their site and tools for their users. Their templates are extremely easy to use and edit yourself to hone in on the message you are trying to get across. Integration with Shopify is very easy as well

My only gripe is the cost of it after growing the subscription list. If they could bump the price jumps down a bit, it could be a great improvement.

Klaviyo has made obtaining email subscriptions more possible, plain and simple. Subsciptions are key!

Klaviyo makes it easy to see how email affects our sales and where we can improve. Building flows is super easy and they have great support.

It's tough to export the data effectively.

Abandoned cart, customer engagement via newsletters and post purchase flows.

Love the full integration with Shopify, my ecom platform. Allows me to easily setup email flows without any coding knowledge.

Really nothing that has stood out. When I initially switched to Klaviyo I asked the team about getting a visual flow builder (which the software didn't have at the time). They rolled out this feature a while back and I love it. I say all of that to say that if there are things that I dislike, the Klaviyo team has been quick to make updates.

It has increased my e-commerce sales by at least 10%. Oh, and plus it actually tracks all of that sales data for me (unlike my previous email software).

the remade templates make it super easy to design to your own brand

I sometimes stuggle with the segmenting out customers.

I do all my email marketing via Klaviyo - although it has taken work to get it all set up how I wanted it it now runs on autopilot for the most part.

I really like that Klaviyo integrates with Shopify. It's super helpful to be able to see individual customer profiles and create automated flows so I don't have to worry about a missed sales opportunity.

I wish there were more template customization options. Sometimes it can be hard to find what you're looking for, but for the most part it's very intuitive.

Simple email marketing that is targeting the right audience!

The flows in Klaviyo (and the triggers to it) allow you to create powerful automations on all aspect of your ecommerce store to give the best possible experience to your customers. Segments is also an amazing feature

Its a bit pricey but worth every penny!!

Klaviyo allowed me to increase my lifetimevalue by increasing thr number of sales after the 1dt purchase

It’s fairly intuitive, fresh, and has a unique approach to marketing.

I really, really hate the tag line. It’s just in poor taste. Why remind people of Trump when we use your software?

It has a lower point of entry than mail chimp for behavioral marketing.

The deep integration with Shopify. The connection is seamless and very easy to set up and get data flowing.

Metrics area is a bit cumbersome. It would be nice to have a single, management style report in addition to the dashboard that can be easily exported into a visually pleasing PDF for distrobution.

Marketing automation based on Shopify data.

Flows & Templates as well as the different insights are very nice to have.

Not a fan of the mobile app at all!! It looks like it hasn't been updated in like 10 years.

Automating our promotions! This takes the stress off of me and allows me to use that time elsewhere.

The best part about klaviyo is the flexibility you have to segment your lists and target them with automated flows. The amount of data that is fed back is also fantastic, as it allows me to better understand how customers are behaving on our site, and how to reach them again via email. We have developed a greater understanding of our customers journey to purchase, which has benefited our business tremendously.

Needing to create new segments/lists for each new campaign is something that I think can be improved. I would prefer to be able to narrow my audience within the campaign designer, as often I begin working on a new campaign, but then realise I need to exit and create a segment for the specific group of customers I wish to send the campaign to. This is something I've learned to live with by changing my order of operations, however, I found it frustrating at first. An example, would be if I want to send a campaign to a segment of customers that didn't open my previous campaign. To create this segment, I need to exit the campaign builder and create a new segment, which I will only use once.

Klaviyo has greatly improved the ROI of our email marketing campaigns. We have also been able to use klaviyo to improve our understanding of the customer journey as they make their way through our sales funnel.

The robust function of segmenting our email list, based on certain criteria each sign-up meets.

I can honestly say, there is nothing about Klaviyo that I dislike.

Finding out which of our sign-ups are truly engaged with our emails/brand. Also, knowing who our potential purchasers are and how we're able to follow up with them, via Klaviyo.