Mailchimp is a leading, web-based marketing automation service that allows users to create and share newsletter and gather analytics on customer engagements. The platform offers extensive tools that helps users create targeted emails as well as run Facebook ad campaigns, in addition to being able to automate follow-ups and monitor campaign progress. Mailchimp is also a reliable platform for collecting and analyzing email responses, while at the same time providing users with the tools to easily design, share and track email newsletter performance from a single dashboard.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I love the simple automation that allows us to scale our business.
The pricing is a little high considering how many emails we have.
We haven't experienced many problems.
It's easy to use and works with various platforms that can be integrated like wordpress and squarespace.
There really isn't anything I don't like about it
It's helped me build and maintain a reliable email list!
Mail chimp is so easy to use and it's the least expensive yet viable email marketing tool with great features out there
Inheriting someone else's mail chimp account. Naming convention and disorganization. Not mail chimps fault but maybe they could force some other type of naming organization
Email marketing to existing subscribers and customers is very effective. Mail chimp makes it affordable and easy. Open rates are great with mail chimps templates and layout
Easy to use, saves past templates and news letters/pictures.
Getting the fonts correct and adjusting the pre-set styles can get frustrating and not work correctly.
Sending all our newsletters via mail chimp
Mailchimp is easy to use. They have done a great job integrating wizards, how-to instructions, etc. into the user interface. It does not take any separate training to use their site. The site will instruct you each step of the way. Additionally, the user interface is laid out very well. It is great that with Mailchimp, you can start totally free. Also the campaign reports are very nice and Mailchimp does a good job removing invalid email addresses. Exporting data is a breeze. The email templates are very configurable and attractive. Finally, it is great that Mailchimp has an app marketplace where you can find integrations for your favorite applications. I have integrated my Mailchimp with Microsoft Dynamics 365 CRM.
To be honest, there is not much to dislike. Mailchimp is the leader in email marketing.
With Mailchimp, we have successfully sent out two email marketing campaigns so far. Also, our partner sent out one email marketing campaign on our behalf using Mailchimp as well. I love it! As a result of our email campaigns, we have achieved more sales and improved the relationship with our customers.
Mail chimp is easy to navigate and enables you to design great marketing pieces without expensive design software or previous design experience. Provides great analytics that are easy to understand.
The only thing would be easier integration with linkedin. I wish you could post directly to LinkedIn like you can with Facebook
Helps us clean up our mail list. Provides great analytics
The best thing about Mailchimp is predefined templates that are available to use which saves a lot of time thinking about where to place images, contents etc. It is faster and reliable. Another cool thing is the analytics of the number of opened, bounced or unread emails information which helps a lot.
There is nothing I dislike about MailChimp.
We know to whom we need to target and lists helps a lot, and the analytics helps us to know the fake emails ids which will be removed to have a clean list of customer details.
One of the features i adore about MailChimp is the Forever Free Plan. This plan is available for those who have less than 2,000 subscribers or send less than 12,000 emails each month, so it's perfect for small businesses or individuals. Also, their html email builder is top notch and their newsletter subscription service is the best - they have plugins for every web cms out there.
There's nothing that i dislike about MailChimp. It fits my needs perfectly.
MailChimp helps me keep in touch with my subscribers, share news about my app and schedule marketing campaigns.
Setup is quick, multiple ways to segment lists, social media feeds in same campaign
formatting can get confuded if you cut and paste from MS Word. no good way to link videos
Awareness marketing campaigns
I love that they make mass marketing fun and personable. They also are incredibly clear about various changes to different email servers and how it might affect the reception of a newsletter or email. I also love their subject line researcher. It makes me feel more confident about the likelihood of my messages being opened.
I wish they would allow more list subscribers for a cheaper cost.
It helps me to keep track of all of my unsubscribes in a way that helps me to deliver content to people who really want it and not bug anybody who doesn't.
MailChimp is extremely easy to use and you do not need any coding experience. I was able to understand the platform in a matter of hours.
Because the email designs are sectioned off into drag and drop sections, the design isn't completely customizable.
Emails are professional and list management is very organized. We are able to manage our lists perfectly. The MailChimp support is very responsive as well and have answered any questions that have come up.
I love the reports that MailChimp offers. It's been really helpful to get insights on who clicks on what.
I'm not a fan of the templates. Perhaps it's my lack of coding skills, but I find it's a little frustrating at times.
Using MailChimp has been really helpful in getting information straight into peoples mailboxes. Especially when I have a sale, announcement or new product.
My team recently started using Mailchimp. We use it for an internal newsletter. It allows us to be creative with it.
I really don't have anything that I dislike. I enjoy all of it since it is much better than Microsoft Outlook that we were using before.
Since it is an internal email there are a lot of people on the distribution. I find it easier with Mailchimp. Also I feel like inputting multimedia like videos is better as well.
Mailchimp is user friendly and fun to use. There is a little monkey character who keeps me smiling while I'm working!
There's really nothing I can complain about Mailchimp.If I had to say one thing, I'd say that I wish it were free for more emails. But that's just selfish and cheap on my part!
Easy to stay in touch with my contacts. I’ve learned who reads my emails. Who clicks on my blog.
The MailChimp software is really easy to use. It's also great that we are able to use our company colors when creating emails, etc.
We have no dislikes. We really enjoy using MailChimp.
We have been using MailChimp to send product release updates to our customers.
Mail chimp presents a very easy to use user interface system in order to run a fruitful email marketing campaign. it’s great
I don’t dislike anything. It always works well.
I’m solving the problem of not wanting to do things manually
Free plan for small businesses. Pre-built and customizable templates. Lots of third-party integration. Great help section.
Limited email segmentation features for advanced users.
Helps us engage our customers and potential customers with content and information that interests them. We have seen occasional customers turn into more loyal customers.
I like the templates and how easy it is to launch a campaign.
I wish it was better integrated with squarespace.
Reaching out to clients on a massive scale.
Nice designs, all that you need for email and campaign management
Nothing to dislike. The fees become quite steep when your database exceeds 2000.
Email marketing, inbound marketing, ad and email design
I just love the way you can easily build and customize your own email design free of coding.
Depending on the specific needs of your business or enterprise, there are some things that Mailchimp can't achieve. Also, there is a learning curve with the Dashboard but then again, there's always the support team!!
We needed a way to create and send emails without having to test the coding in all emails software and centralized our customer list database with simple management.