Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.
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Deployment | Cloud / SaaS / Web-Based |
Training | Documentation |
Languages | English |
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Mailshake's email editor makes it fairly simple to get emails out for outreach. We've used it extensively for influencer outreach & backlinks and we've always been pleased with the simplicity to get a campaign out.
Mailshake limits you to using gmail accounts. You can set up an alias, but the ultimate email needs to be funneled through a G-Suite account. Would be nice to have alternatives.
Outreach to bulk influencers/media sites for backlinks or promotions has been a fairly manual process. Mailshake helped automate this outreach so we can focus only on the people that interact with initial outreach efforts.
I love the ability the dump all of your contacts into the system and they can verify them for you. Setting up follow-ups/drips was very easy as well. I haven't used anything else so I'm not sure how it does compete with other email marketing softwares.
The look of the emails themselves. It's also not easy to add attachments/images to the campaigns.
Email marketing violations. it allows you to spread out the sending of your emails so you don't get on Google's naughty list.
I like the ability to customize. I'm able to build custom fields in excel as attributes for my contacts and integrate these seamlessly into my messages to make them more personalized.
The old dashboard was pretty useless but I like the new 2.0 one a lot. I guess I'm not a big fan of the site's color scheme but that is really my only complaint. Sometimes my larger campaigns are delivered slower than I'd like and recipients will get the messages too late in the day.
I use mailshake to reach out to industry leaders with special notifications and to promote my business. I specifically use mailshake when I need to personalize each message for each recipient.
Mailshake is the best platform to help you manage your drip campaigns in the simplest way possible. Dump leads, manage responses and organize them based on wins and losses. It's as simple as it gets.
As simple as Mailshake is, there are still some finicky things about it. Contact mapping continues to be an issue for me. I map out the first name of the contact, and it outputs the company name. Though the core feature works amazing, some minor features continue to lack.
I use these to dump lead lists into drip campaigns. We use these on a daily basis. I love that you can have multiple campaigns running and it automatically schedules the campaigns when you add names to the pot.
What I like best about Mailshake is its simplicity and ease of use.
What I dislike is oddly partly what I like best about it. The simplicity is just too simple for my needs, sometimes but thankfully, I've noticed some upgrades/improvements on the platform. I just hope we can save our own templates instead of duplicating campaigns. There is also an issue I keep experiencing with message format where I duplicate a campaign and always need to correct the format of the messages. Also the need to check on what email account the campaign is to be sent from AFTER setting it up can be easily missed. It all gets time consuming.
Sending campaigns, reaching out to hundreds of potential leads and current clients is made easy.
- Has all the right features for a merge solution within Gmail - Has analytics, personalisation, follow-ups etc so is one of the most powerful on the market.
- Pricing per month is not competitive with other options in the field. - Others are much cheaper but do place limits on the amount you can send.
- Being able to email many people from your Gmail account to ensure higher deliverability and authenticity.
deliverability and analytics - doesn't get flagged as spam
format is insanely difficult to make look good
newsletter, email campaigns, readability
It's affordable and easy to set up - really enjoy using it! Also helps me automate a lot of my work and is like having your own employee. Main feature is how straight-forward it is.
Support is shocking. As soon as they told me I was getting $50 for a review, I notified them the review was made and they never got back to me. My emails have been down and I've sent them constant emails asking to fix it and they've still not got back to me 5 days later.
Increasing exposure and reaching more people at once. I find that I can target people who are similar and reach them all at once with specific messaging. The main benefit I have realised is the time saving it has provided me.
I'm not sure we've had it almost 2 months and I'm struggling to update upload the leads correctly to output the data in emails.
I've had multiple calls with multiple questions, and none of my questions have been answered. I've had multiple calls to request how to email sellers with the name of their business or any other variables included in the email and there's basically very few options for customizing, and really no help in setting up.
We're trying to call email with it however it's hard not to look like a mass email as it's very hard to customize the emails and it's a very dated product with no roadmap.
Easy to use. They have a great interface.
We like everything about Mailshake. Great support too.
It allows us to easily and smartly conduct email blasts that are professional.
Super easy to use, I'm new to all this cold calling/emailing process, and Mailshake is a super easy tool that has allowed me to be more productive and focus on the leads that need more attention. It is my everyday tool for achieving the results I seek. For my is super usefull the recording option, when you need to go back and seek fir specific information.
I've had some connectivity issues, which is why some of my calls did not have the best quality
Connecting with my prospects remotely allows me to talk to the most people I can in a day. Additionally, I conduct call reviews for feedback and engage in role-playing sessions with my coach.
From the platform to the customer service behind Mailshake, I can't say enough good things. The staff is extremely helpful and responsive to any questions and issues. They make sure once you sign up that you get the proper training to get the most out of your time. The onboarding is very thorough and helpful in ensuring you fully understand the tools provided to maximize your efforts. The tracking features to see when a lead opens and email, what links they click and when they click it are extremely helpful in determining who is a good lead from your campaign. Given the opportunity, I would certainly sign up again.
There is nothing major that I dislike about Mailshake. I would have to really nitpick a feature, but nothing comes to mind while writing this after 6 months of use.
Mailshake helps us maximize our outreach to turn cold leads into warm leads and then customers.
Mailshake is very easy to use and intuitive. It makes email outreach, prospecting and other marketing tactics very straightforward. I used it every single day.
I wish it allowed free trials of products. I wound up purchasing one product that I don't use because I wasn't able to get a clear understanding of the offering before I purchased and no refund was possible.
I used Mailshake to write and automate outbound email campaigns for lead generation.
The client success team is always available to support when I need
I'm based in Australia and the fees are very high due to currency exchange. Not Mailshake issue but does make adding more email accounts difficult and limits the amount I can do
It solve the follow up and sequencing issue really well and allows me to manage multiple accounts
We can do a lot of outreach and customize each prospect. It also tells us when there are issues and what we need to solve them. The customer support is amazing as well. They are very helpful.
I do wish they'd implement a priority/ratio system for initial outreach vs followups.
Mailshake helps us reach out to the leads we need for our clients to progress further in their job search.
It gets the job done! • I like setting up campaigns and sending cold email outreach and this is a straightforward tool to help you with that. • What I really appreciate is how quick their customer support is!
• Sometimes there are a little bugs but nothing too problematic • A little concerned about privacy because they can access everything
• cold email outreach automation
Mailshake's ease of use is a game changer. The platform provides a great way to reach out to potential clients and provides you with the right insights on each of them.
They are adding new feature which is great, but it would be better if users could understand what's the value added of each feature before upgrading.
We have been able to massively email prospects and increase qualified leads.
Mailshake saves me time from having to email my potential customers individually.
When creating a template for a campaign, the inserts can be a little difficult. That is because there are two separate places to insert custom text for the title and the body.
Time management. Mailshake saves me time from emailing all of my potential customers individually. This makes me much more productive throughout the day and I am able to complete my opportunities faster.
I love how easy it is to create email chains and implement campaigns within minutes.
Wish there was more actionable things to do with leads from lead catcher.
It is helping us reach customers that have never heard of our company.