QuickBooks Time is the most efficient and readily accessible time-tracking tool for small and big businesses. It allows users to edit, track and approve time right from a laptop, tablet, or smartphone.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
My new best friend, Denise, took me by the hand and helped me navigate the uncharted waters of T-sheets. She had easy answers to all my questions and was able to immediately resolve my issues. Thanks Denise!
Nothing, except the hold music ("Time in a bottle" by Jim Croce makes me feel sad)
Time wasting on payroll
very knowledgeable, friendly, willing to help
There was not anything about my experience that I disliked
Ability to sync time sheets to quickbooks
The function of the Application is just what you need and then some.
there is nothing that I disliked about this service/app. The reporting could be more robust, but you can export to excel and do what ever you want so....
NO MORE PAPER TIME CARDS!!!! NO MORE MANUAL ENTRY OF TIME!
The friendliness of the agents. They are always very helpful.
I can't think of anything. TSheets meets our needs.
We use Tsheets for time tracking with the guys are on the go.
The personable nature of the tech support. Anytime I run into an issue, I just click "Live Chat" and it's resolved in minutes by people who I know are actual people with real lives. Tiffany B. is a 5-star employee
Price is a little high but I needed a seamless QB integration
A little pricey but oh well
Quick, friendly, funny, helpful, accurate and useful technical support with issues and problems. TSheets employees feel like friends!!
Nothing at all! Tsheets meets all of our expectations.
Accuracy, efficiency, knowledge.
She was very patient, an helpful. Carried me through a crazy situation!
Nothing, she was great all around! Janine had a great tone of voice, i could tell her help was sincere, not forced. She sounds like she loves her job!
I have so much stress relieved by having my weekly time submitted for payroll this way! exporting to quickbooks is an easy task, and payroll is much easier! Who wants to manually enter time for payroll?? Not I said Jacque!
Best customer service I have ever got. Their bragging is totally justified :) Thanks a lot to @EM1 for all the help.
Can't say that I disliked anything so far.
We are using TSheets as a web-based solution for time tracking.
Spoke with Janine. She was very friendly and helpful. The process of correcting the issue was very quick.
There was nothing that I disliked about the customer service.
Tsheets makes time tracking and payroll very easy.
Takes the pain out of time entry for client billing.
Admin UI could be modernized & more task focused.
Whole-team solution for time tracking & entry of billable hours.
Easy to use for everyone! Imports directly to QuickBooks and we are able to see hours reports by jobs and services. Customer Service has been very helpful to get us started with the program. Thanks BD1!
Nothing yet, has all worked well for our needs.
Able to job cost our biggest expense, labor with little effort. Let's us know where we are winning and losing in real time.
The support for TSheets is amazing, I have worked with Tiffany B twice and she has always been very helpful and knowledgeable. the product is great and it has cut so much time from payroll as they no longer have to calculate times from the good old paper time cards. The implementation was extremely smooth and all the employees are very happy with the interface as is extremely friendly.
I can't say I dislike something about T-Sheets, I would add a couple of features but when I have asked about them I was given a ticket for the development team to see if they can get implemented which is more than most companies do.
Manual time calculations, project tracking and PTO tracking, this has help the accounting and the payroll enormously.
Robust and easy to navigate. Haley was a ton of help walking me through all the different options and necessary settings. She should get a Raise! Supervisor, make that happen or I will frown at you!
So far it's all good. I have no issues to complain about.
Quickbooks integration.
The friendly tech support staff that assists you in resolving issues. The are always polite and if they are challenged trying to resolve your issue they get additional tech support to ensure that your issue is resolved.
PTO time does not sync from QuickBooks to TSheets.
The ease of employees switching between departments during their shift.
Customer service goes a long way these days and those like Lauren W. are the absolute best at it! Thank you for all of your help!
Nothing, I loved everything about this..
I needed a way to track our employees since we go on different job sites plus I was having a hard time keeping up with hand written time sheets from the employees, TSheets has literally solved all of those problems.
TSheets has been great from day 1 helping me get everything set up and even give me follow-up calls. Thank you Janine for your help!
nothing so far you guys have been great!
I run a chimney service company with men driving all over the place and this is the only way I'm able to keep track of hours and locations at the same time.
I've been setting up TSheets and getting it to work with QB. It's taken a little time but every time we've had help from the live chat feature and phone calls if we needed it. Today Janine helped me and did an amazing job. She helped uncover an old problem and showed me the solution to avoid it in the future. I would highly recommend this product just for the amazing customer service that Janine and others have provided.
I really don't have any dislikes, tsheets is a great program.
We are better able to keep track of our teams hours, PTO and what jobs they are working on.
TSheets live support is super-quick, and amazingly helpful. Talked to Sam M. today (after ZERO hold-time waiting) and he was able to identify my needs, and help me access the TSheets features I need to complete my reports. Great support, it's always a pleasure calling TSheets!
Why are there not more companies just like TSheets???
We use TSheets for time tracking & billing our clients. Data flows out of TSheets, and on to QuickBooks for billing.
The ability to measure productivity. The customer service that I receive every time I call. For example, today I spoke with Shawn and she was very helpful and pleasant.
I dislike that I cannot send a message through this software to my employee but I understand that soon this feature will be added to the software.
Accountability, productivity, transparency and noting taking during tasks assigned to employees. So far we are only 3 days into the usage of the software but we foresee a great deal of money being saved as we can assess the productivity of our field employees and speed up the time it takes to report any work orders completed.
The responsiveness..the patience and willingness to go the extra mile to help!!!!...I started online getting awesome help but when the online customer rep (Brad) determined I might need more help, he sent me a call in number and stayed online until the representative on the phone (Janine) was up to speed and helping me. I felt really good that I wasn't being abandoned and left to sit here at my computer confused about how to make the changes I needed to make for our employee tracking.
hmmm...not much...TSheets is a little limited for us on the way we calculate OT, but, as that is more complicated to explain, I'll just say, calculating OT is my only issue :)
Our field staff had an inordinate challenge with calculating when they were on the road, versus at a job site, as they are at many places all day, every week for two weeks, it was nearly impossible (insert hateful here) for them to keep accurate records of their hours. Plus my husband LOVES the gps aspect. We have a three state territory and we needed a better handle on where our team was and when. Now we can increase appointments (which increases our cash flow) because our team is way more logistically efficient.