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Shopify Logo
Shopify
Empowering Your Online Store
4.4
(4,477)
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to BigCommerce?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 11, 2024
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Nov 04, 2022
 Source
Overall Rating:
5.0
MS
Madison S.
Customer Service Representative
Share
"Loop Returns"
What do you like best about Shopify?

The integration between Loop and Shopify is clear and concise. It leaves automatic notes for you when the return is processed! so you can see when the return or exchange was sent out.

What do you dislike about Shopify?

The new option to select store credit or a refund.

What problems is Shopify solving and how is that benefiting you?

Shopify is so user-friendly you can look up everything associated with an order, and the history is detailed and easy to understand. The apps that you can add onto Shopify are wonderful as well!

Small Business (50 or fewer emp.)
Nov 02, 2022
 Source
Overall Rating:
5.0
Mohsin S. avatar
Mohsin S.
Founder
Share
"One of the best ecommerce tools i've used till date"
What do you like best about Shopify?

Shopify helps me with a lot of things. It is the core structure of my business and i fully depend on it. It has blazing-fast ui and functionality. It also a wide variety of themes to customize your business as well

What do you dislike about Shopify?

There is nothing particularly i dislike about Shopify; sometimes it doest has a few bugs here and there. It seems to lack some functionality towards the developer side of things

What problems is Shopify solving and how is that benefiting you?

Shopify helped me run my business OpenCart- It was an ecommerce startup which led to a revenue of $1M. All by using shopify and its tool. The payment structure is also great!

Small Business (50 or fewer emp.)
Oct 27, 2022
 Source
Overall Rating:
5.0
Ikhlaq Firdous D. avatar
Ikhlaq Firdous D.
Software Engineer Sde Ii (React Native)
Share
"Easy integration"
What do you like best about Shopify?

With Shopify easy integration its becoming my business handler tool, with spotify I manage to create lots of online shops for my client. i know coding but it doesn't need any knowledge of coding

What do you dislike about Shopify?

Shopify is not heavily customisable and the fact I don't like about shopify is they have access to whole data as I am super carable when it comes to privacy and data handling

What problems is Shopify solving and how is that benefiting you?

Shopify is helping in fillip up gaps in business from offline to online shopping my clients love this fact and it also saves me time when it comes to making online store live quicly

Small Business (50 or fewer emp.)
Oct 25, 2022
 Source
Overall Rating:
5.0
EE
Ellie E.
Social Media Manager
Share
"Easy to use, Great features!"
What do you like best about Shopify?

Makes E-Commerce side of business so easy.

What do you dislike about Shopify?

Can be hard to navigate sometimes, but their team is always so helpful

What problems is Shopify solving and how is that benefiting you?

We need a platform to sell our products in the easiest and most effective way and shopify does that for us.

Small Business (50 or fewer emp.)
Oct 24, 2022
 Source
Overall Rating:
5.0
GA
Gamenhance A.
Marketing Lead
Share
"Shopify Review"
What do you like best about Shopify?

Shopify is the best platform for E-com users. Super simple and easy to use and make a website and add products. 10/10

What do you dislike about Shopify?

The limit of users you can have can be annoying at times but is somewhat manageable

What problems is Shopify solving and how is that benefiting you?

helps make my ecom journey easy and manageable all in one place. Has tons of guides on things I had trouble with

Enterprise (> 1000 emp.)
Oct 22, 2022
 Source
Overall Rating:
5.0
Shashank J. avatar
Shashank J.
Assistant Consultant
Share
"Next generation online store"
What do you like best about Shopify?

The best thing I liked about the Shopify platform is it provides the ease to user to build their own catalogue, select category in user friendly manner without any technical knowledge

What do you dislike about Shopify?

One thing I disliked that platform should provide more features considering next future generation challenges

What problems is Shopify solving and how is that benefiting you?

I was facing some challenges to create product catalogue and they have provided very simplistic solution for it

Small Business (50 or fewer emp.)
Oct 21, 2022
 Source
Overall Rating:
5.0
Mohammad S. avatar
Mohammad S.
Azure Dev Ops Engineer
Share
"Best Lighweight Ecommerce Platform Ever!"
What do you like best about Shopify?

The best thing about Shopify is its very fast-loading eCommerce platform, nice GUI, and easy to setup workflow with affordable pricing plans. Another part is its already SEO Ready to proceed with store creation for new startups.

What do you dislike about Shopify?

Still, I have been implementing over the platform and have not found anything that can be disliked. However, when it comes to the pricing part for the annual slabs subscription, they may consider it for reduction for new startups.

What problems is Shopify solving and how is that benefiting you?

Selling goods and services to my clients and customers, B2B and B2C issues addressed over the platform. It has helped my new organization grow to a new standard and is exploring new features in it.

Small Business (50 or fewer emp.)
Oct 13, 2022
 Source
Overall Rating:
5.0
Ali H. avatar
Ali H.
Assistant
Share
"Shopify Review"
What do you like best about Shopify?

Shopify is Awesome platform, over all experience has been great. The platform is very secure when handling sensitive data

What do you dislike about Shopify?

Although the plans are very accessible. Costs can get very high before your business is ready to scale

What problems is Shopify solving and how is that benefiting you?

Payment methods know very Quick before then

Small Business (50 or fewer emp.)
Oct 09, 2022
 Source
Overall Rating:
5.0
VB
Vikrant B.
Director Of Digital And Ai Customer Experience
Share
"Best pre-built e-commerce platform for those who don't want to build one"
What do you like best about Shopify?

Without no coding, development or web designing skills, one can still get the best functional e-commerce store. Various themes and integrations to choose from are the icings on the cake.

What do you dislike about Shopify?

Subscription fees are on the higher side. Unless the online business generates income, paying subscription fees feels like a financial burden. Shopify should reduce its fees a bit. Especially for outside of North American market

What problems is Shopify solving and how is that benefiting you?

Single business owners requiring an online store can quickly build one using Shopify. We benefit from Shopify's inbuild inventory management module, which syncs automatically whenever an order is placed and fulfilled. This way, we never oversell and are never in a situation where we can't fulfill the orders. Other than this, we leverage the benefit of changing our platform's style and design and also give our users fresh new content.

Small Business (50 or fewer emp.)
Oct 06, 2022
 Source
Overall Rating:
5.0
Yash B. avatar
Yash B.
Seo Executive Intern
Share
"Great Cms to build e commerce website"
What do you like best about Shopify?

Easy to customise e commerce website and manage my online store

What do you dislike about Shopify?

Shopify plans are slightly expensive in my opinion

What problems is Shopify solving and how is that benefiting you?

It is solving my problem like managing my inventory, sku, sales, emails

Small Business (50 or fewer emp.)
Oct 04, 2022
 Source
Overall Rating:
5.0
SA
Stephanie A.
Coo
Share
"Shopify is SO versatile"
What do you like best about Shopify?

Shopify offers a way to manage inventory by certain locations, which we take advantage of the most. While they still need to work on some kinks managing multiple locations, so far, it works for our current sales volume.

What do you dislike about Shopify?

We've run into one kind-of substantial problem where one of our locations is unable to purchase multiple shipping labels in one batch; they can only do so individually. Apparently, this is a normal behavior for 'custom fulfillment locations,' which unfortunately slows product at our second warehouse. Quite frankly I do not understand why it will let me buy them individually but not in one batch like it does so for other locations.

What problems is Shopify solving and how is that benefiting you?

Shopify makes customer service pretty streamlined. Automations are set up for shipment, delivery, or other notifications to be sent to our customers without us having to do so manually.

Small Business (50 or fewer emp.)
Oct 04, 2022
 Source
Overall Rating:
5.0
BC
Bailey C.
Coo
Share
"Shopify is an easy to use software with a lot of capabilities."
What do you like best about Shopify?

It's easy to add apps for whatever you need.

What do you dislike about Shopify?

There is limited freedom and flexibility for some complicated needs. P

What problems is Shopify solving and how is that benefiting you?

Puts your POS and website all in one place.

Small Business (50 or fewer emp.)
Oct 04, 2022
 Source
Overall Rating:
5.0
MB
Matt B.
Owner/Operator
Share
"Really easy to use with a ton of features to help sellers."
What do you like best about Shopify?

I like that Shopify gives sellers all the tools necessary to have a great listing. There's plenty of Shopify and 3rd party themes you can use, and a lot of different integrations available.

What do you dislike about Shopify?

the learning curve to outside tools such as GA4 and Facebook ads isn't well integrated in my opinion. I wish there was more integrations to use these tools and SEO tools right from Shopify directly.

What problems is Shopify solving and how is that benefiting you?

creating an online store can be difficult, they remove the need to learn coding, design etc. there's so many integrations available and 3rd party tools to help you navigate anything you'd need really.

Small Business (50 or fewer emp.)
Sep 29, 2022
 Source
Overall Rating:
5.0
Prashant S. avatar
Prashant S.
Sr. Associate
Share
"Easy To Use e-commerce solution"
What do you like best about Shopify?

The real-time updates of the e-Store, refreshing every minute.

What do you dislike about Shopify?

The UI can be improved on specific tabs. Like Online Store.

What problems is Shopify solving and how is that benefiting you?

Shopify is integrated with the e-Store and provides Sales data, Customers data, and Daily Pricing Data of the listed products.

Mid Market (51-1000 emp.)
Sep 29, 2022
 Source
Overall Rating:
5.0
HK
Hassan K.
Member Experience Associate
Share
"Best order management software!"
What do you like best about Shopify?

I'm really fond of Shopify's user-friendly interface, and the quick search engine is a big win for me. It's so convenient to have all the order details neatly organized in one place!

What do you dislike about Shopify?

So far so good! I've been using it for about 2 years now!

What problems is Shopify solving and how is that benefiting you?

Shopfiy is critical in managing our customers' orders, shipping information, tracking modifications made by other colleagues. We use Shopfiy as our main order processing tool.

Small Business (50 or fewer emp.)
Sep 27, 2022
 Source
Overall Rating:
5.0
GP
Greg P.
Ceo / Coo
Share
"Great way to start e-commerce"
What do you like best about Shopify?

Easy to monitor once up and running. Mobile app for managing is nice

What do you dislike about Shopify?

Navigation around setup. A lot of add ons and nickel and diming for basic features.

What problems is Shopify solving and how is that benefiting you?

Selling product online

Small Business (50 or fewer emp.)
Sep 24, 2022
 Source
Overall Rating:
5.0
SA
Siddhant A.
Marketing Head
Share
"Best platform to build your e-commerce store"
What do you like best about Shopify?

Shopify makes everything so easy. This platform has everything that you will ever need to build your e-commerce brand. The themes are super easy to use. It integrates with all the best softwares too.

What do you dislike about Shopify?

I love this platform. It has everything. There is not a single thing missing in this platform.

What problems is Shopify solving and how is that benefiting you?

Shopify helps our brand to reach the masses. It gave our brand an identity. It makes it so easy for everyone to find us. It comes built in SEO features. Our site rankings have improved tremendously ever since we built our website on this platform

Small Business (50 or fewer emp.)
Sep 21, 2022
 Source
Overall Rating:
5.0
Lina M. avatar
Lina M.
Community Organizer
Share
"Best Experiences with Shopify"
What do you like best about Shopify?

Shopify has an appealing and good user-friendly interface that makes it easy for one to easily navigate through. Through this someone can easily access any features that one may require from the platform

What do you dislike about Shopify?

Shopify can be a bit expensive for any business to use. The pricing plans can be quite discouraging for a business that is just starting off. This tends to make companies shy away from using the Shopify platform.

What problems is Shopify solving and how is that benefiting you?

Shopify has provided a one-stop platform that businesses have used in order to make their online presence. Shopify makes selling things online quite easy and convenient since it brings a large group of customers to online stores.

Small Business (50 or fewer emp.)
Sep 20, 2022
 Source
Overall Rating:
5.0
AA
Alireza A.
It Manager
Share
"Shopify Review"
What do you like best about Shopify?

No coding needed - extensive library of themes and plugins make creating your custom shop much easier.

What do you dislike about Shopify?

It can be a little bit expensive compared to the other options out there

What problems is Shopify solving and how is that benefiting you?

Creating e-commerce, inventory management and POS - easy to set up payments and obtain shipping labels

Small Business (50 or fewer emp.)
Sep 01, 2022
 Source
Overall Rating:
5.0
Kaleem V. avatar
Kaleem V.
Business Owner
Share
"Shopify makes small businesses be businesses. It's a superb app."
What do you like best about Shopify?

The 24/7 tech spport, their willingness and product knowledge with apps needed or suggested.

What do you dislike about Shopify?

nothing. i have no dislikes about the app.

What problems is Shopify solving and how is that benefiting you?

Shopify is making my businesses Global.

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