SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Flexibility that allows for multiple types of questions in the same survey
Nothing, so far our experience has been great!
We're getting good feedback from stakeholder groups that is helping us plan more effectively
Easy to use and relevant surveys. Learn.
Less surveys to offer. Also less money on offer.
It's making me feel important and will also help me financially. Career builder
Usability and value for money ... great product
Nothing much to say here .... pretty much everything is good
Gathering information from customers / partners / employees
It's a super user friendly platform, you can easily create surveys that look professional with a range of options and questions.
I'd like another option to review the data in different segments and maybe some data analysis tool?
professionalism of surveys - and easy format to send with a great user experience.
SurveySparrow's dashboard makes it super easy to share my surveys across different platforms.
I wish customization was a bit more intuitive. Once I mastered the learning curve, though, it was fine.
I use the platform to survey my readers. I ask them what they want, when they want it, and how they want it delivered.
SurveySparrow can gives thousands of customers the best experience even if they are from different verticals & line of operations as you can customize it as per your unique requirements & it just fits into your business model ......
Pricing can be re- looked at to make them more pocket friendly for the start ups
- Customer Engagement Levels have Improved - We are able to design our Products as per the Voice of the customer - The changes can be made & Implemented almost in real time basis as the feedback comes instant , previously before we realized the issues customers will disappear
Organized, easy to understand. Overall great experience
Nothing, all good. Never had a bad experience with sparrow.
Having an essier approach to customers about our business, survey-wise
Ready to use Survey templates feature, meetings feedback
Distribution of survey sometimes become a challenge
Running nps survey with customer, employees and user feedback, market research
The survey creation dashboard is amazingly well designed with a multitude of options for question types and branding avenues
The cost of subscription is slightly on the higher side
Market research survey, customer satisfaction (NPS) feedback
I appreciate how easy the design process is. It's not complicated at all! Plus, marketing is persistent in helping you find the best options for you.
Not much that I can think of. SurveySparrow makes most everything quick and easy.
Presently working on how best to use this for analyzing participant experiences
SurveySparrow makes it really easy to create great surveys. The flows are really intuitive and they cover almost every possible functionality. The best part I like about the surveys is that they are highly interactive and delivers a very humane experience, unlike any other survey platform I have used.
There is hardly anything to dislike, I don't think I would move back to any other survey tool for a long time. There is just just one thing that it's not the cheapest one available but again SurveySparrow delivers more than value for money.
We use SurveySparrow primarily to take feedback from instagram inflencers associated with us. Our survey completion rate increased by over 60% when we shifted from our inhouse form to Survey Sparrow. And it took me just 15 minutes to set it all up.
SurveySparrow is a fun and fresh survey platform. It has a sleek and modern look to its surveys, so when you send them out, your survey-takers feel like they're actually having a conversation with you instead of just giving you data. It keeps them interested in the survey process. It's also very simple and intuitive to set up a survey. There are pre-filled common survey types (and even some uncommon types that inspired me to create some new types of surveys!). If you want to create a totally custom survey, it's simple to do that as well.
It's a newer entrant to the survey market, so it may take you a few minutes to figure out the way it works best for you and your company. Also, you'll have to teach it to others on your team who may already come to the table with experience with other survey systems.
We use this for external survey needs.
The platform is Intuitive and has an easy to use interface.
The Free plan has limitations. Especially the monthly responses.
Being able to further qualify leads and potential prospects, by engineering the correct amount of data.
The most exciting thing about survey sparrow is that it is an all in one solution for businesses
I want the user interface to be more attractive
Survey sparrow has improved my business by using it to get feedback from clients
From creating the forms customized and asking related and relevant questions , it is a great and easy tool to use. and the best part is the easy setup.
There is always scope of improvement in any tool like th UI and UX especially with survey sparrow.
it helps me build the right survey for my customers on a 360 degree feedback. with the available templates it makes my work more easier.
The tools within the platform give power to the surveys created.
In my first survey I could not add a name variable and link it to a previous answer.
Automation when writing creative briefs with my clients. The benefit I have seen is the concentration of responses on a single platform.
Sleek design and responsive interface and user friendly forms. These essentially make up a survey more fillable and enjoyable to fill.
Does Not work without Javascript enabled. There are people who live on mobile data and such people don't prefer sites with JS.
Surveys are now easier to create, fun to fill and response are well received.
I love that SurveySparrow looks spectacular and makes me look good, with the ability to use my branding. And its conversational style is wonderful.
I have been using SurveySparrow for years and have no complaints.
I use SurveySparrow for more than just surveys. I use it as a client onboarding tool - for assessments and information gathering.
I love the way you can make a survey interactive and engaging. One of the reason I don't like taking surveys myself is b/c most are just boring. Survey Sparrow takes the boring out of survey creation.
The learning curve is bit high at first. Since it is an advanced survey builder it will take a little getting use to at first.
The main problem is the one already mentioned and that's taking a boring survey and making it interactive and engaging.
The full fledged free trial option helps.
None as of now. The logic building part is yet rudimentary. A visual flow diagram can come in handy.
Quick professional surveys without much of a learning.