Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing.
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates.
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs. Paid plans start at $9.80 per user per month, making Wrike’s pricing a bit more expensive than most other project management tools.
Here’s a breakdown of the plans:
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
Wrike is constantly innovating and releasing new features to address business needs. Adds-ons like Wrike Analyze helped us see what projects our team members were spending the most time on. The resource was a great add-on for our business as it allowed us to manage our team's workload more efficiently.
The add-on cost is charged on the full licenses purchased instead of purchasing add based on user use cases. A workaround that helps users pay for add-ons based on user roles and responsibilities would help small businesses save money.
Wrike helps us with Project management, team task management, project planning, cost and schedule estimation on a project and overall improves our team's efficiency and productivity. etc.
Wrike is easy to use and allows for collaboration with my teammates. we also use it for tracking time spent on elements of projects, and most recently for form subission for internal requests/tracking.
Wrike can require training if outside of the most basic use -- it's not necessarily intuitive enough that you can just pick it up and do a lot of things with it outside of what is assigned to you. It's obvious that we can do so much more with Wrike than we currently use it for.
We have a lot of decentralized projects that need to be tracked, so Wrike allows us to better understand the utilization of internal resources against projects.
We use Wrike daily to manage projects across the marketing team. There are over 50 of us working across disciplines, and Wrike helps us stay on track. One cool thing we did was customizing task statuses. For translations we use ready for translation/translated/translation published instead of the not started/completed schema.
It can get messy with there being so many people in the system. It really helps to have a dedicated resource who helps enforce the project entry formats and requirements you decide on.
We've got over 50 people, all in different countries and timezones. Wrike helps us collaborate and stay on track with each other. It also gives visibility into what everyone is working on, which helps with planning.
I love being able to see the entire schedule, and have dates automatically adjust themselves.
The autobot that has just started panic-warning about priority projects. Is that new? It's stressful!
Workflow efficiency! Being able to see who's next (and where I fall) is great.
I was tracking my hours and monitoring what I do daily. See what is on my plate to work on.
NOthing, ready to go and crush some work on it.
Tracking my hours for the week and I can go back and see what I worked on last year.
I find the tool super easy to use and understand, as well as train others on. I love the My To Dos page where I can see all of my tasks across all projects, sorted by due date.
The UI isn't as "friendly" to work in as say Basecamp or Asana but everything works perfectly and makes staying on top of millions of things so easy.
I work in a team where many of us do different pieces of larger tasks for a customer. It is impossible to see who owns what and if its done without a tool like Wrike.
Wrike is a great platform for keeping myself and team organized and on track with task management and timelines. I organize my marketing tasks and longterm projects in Wrike.
I wish it had more customization with project task status and also wish there was a bit more integration with both email and Slack messaging. This would help with ease of sharing and creating tasks/updates.
It really helps keep me organized and prioritize tasks. It's also been helpful for when I'm collaborating on projects with other team members, so we can all keep track of timelines, to dos, and progress towards goals.
The most helpful think about Wrike for our company was the fact that it's so easy for individual contributors to access and use in a daily basis. Of course Wrike is very helpful with the organizational initiative as a whole, but the tool really allows our folks at the lowest levels to structure their day around what we have in Wrike, listed by importance and date needed.
We did not find a major downside with the tool itself. For us, the biggest issue was the pricing. As I mentioned, we have a lot of individual contributors and are using the tool organization wide, so we needed quite a few licenses. The pricing almost excluded Wrike, but after listening to the Wrike team and experiencing a few demos and a real-life demo with a current initiative, we knew it was worth it.
We began looking for a software like Wrike because while we are a small company (~1000 employees), we generally need the involvement of hundreds of people across 6-8 departments to be able to launch a new product or complete a major initiative. We needed all of the pertinent info and actions required in one place. We needed real-time tracking. Wrike was able to give us all of those things. We have been able to easily present to the board, sometimes with no notice, regarding the status of our outstanding projects and what is left for completion.
From the start, I liked the training and integration. WRIKE instructors were accommodating and catering. Knowing each organization has a unique process, the instructor was able to modify and walk us through the training to help us fully understand the software and its use.
More like lack of, Wrike relys heavily on the user community to solve problems an organization may encounter. Having more tutorials once the integration is complete for advanced users would be very helpful.
WRIKE, in my organization, is used for organizing work orders through their use of tasks. By creating an easy-to-use platform, users can update the status of projects and tasks so that all team members involved in the process are up to date. It allows a digital format that enables users to work remotely as well!
User friendly for even the non techy people
I've not had any issues at all with Wrike
Our workplace has been able to submit work orders with the greatest of ease and also helps us stay focused on those tasks
The organization capabilities of the product.
There is nothing that I truly dislike about Wrike.
Everything from safety to production to shipping.
The ease of use, the collaboration of tagging, the approval process cuts down on the amount of emails we send, and requests really help us effectively manage our workload on our team and with other teams.
Sometimes it would be helpful for project level details and data to flow into the tasks levels too. I'd love to be able to drag projects up and down my dashboard based on importance instead of alphabetical order or timing.
We are cutting down on unecessary email communications, we are cutting down on the number of project 'tickets' for every team by only having one in Wrike, and we are communicating/documenting our work way more effectively.
It is easy to tag colleagues with assignments (or be tagged), to establish dates for each step of a project, to check on the progress of a task/project and to leave feedback for colleagues.
There are sometimes upload time issues, especially for large files or ones with videos. Also, I'm not too fond of the feature which pops up and asks you if you want to change the dates for all subfolders to the date you assigned to one subfolder. After all, that is the reason to utilize subfolders, to assign dates to each step of the project. If I could I would recommend deleting that pop up box.
Wrike allows us to keep writers, editors, graphic artists and proofreaders on track and on deadline. This increases productivity, eliminates (or greatly reduces) errors and miscommunications.
It offers and easy way for us to communicate on each case while we are all working from home.
We would like to see "if - then" functionality added.
We are moving mediations "down an assembly line". The beauty of this is no matter who calls, everyone can see real time information regarding a case.
ability to easily schedule and assign tasks, with instant updates to the people they are assigned to. Also great to view workloads to see how many hours are assigned.
I'm not crazy about the new layout- preferred the old. The Mobile app is too different from the web version (easy enough, but would prefer a mirror for consistency). Need permissions enabled in versions beyond the most expensive suite- maybe offer an option.
Notification of schedules to field employees, preventing double booking by visible assignments. Techs are happier and we are more productive.
I can work directly with people to manage our dynamic projects. We can customize the level of detail per project but still have beneficial reminders and management tools.
I fully enjoy using this tool to manage projects large and small with my team and with external contractors. I wouldn't change anything about this software as it is.
It's easy to check in on where projects are at, tage people in relevant documents and projects, and keep my inbox clutter-free! I can find what I need to in an instant.
I love having the ability to view my daily tasks in different ways. Whether it's my daily to-do list or using a dashboard, it's always convenient and organized.
I wish that the search bar that was on the left-hand side was still available so I could search by folder rather than by tasks. There are many tasks within our organization, so it makes the duty of searching for something take extra time to load.
Wrike solves my problems of keeping things organized for each client. Rather than a notebook page or a word document to scroll through, I can easily select the project and see all of my notes and tasks for my client.
Easy to get started, and very intuitive. It is flexible and we were able to integrate our work and adapt it to our necessities. We can share files, track time, generate reports, and create specific solutions for different parts of the project. The whole team and tasks are connected through Wrike, which makes it easy to track all the work happening.
We do not have any inconvenience with this product, the price is good for functionality and capability. Is a 10/10 for our experience. I just can't imagine our team without this tool.
Sharing files, tracking time, communications, assigning tasks, tracking tasks, reports, automated workflow, sharing information, processing, and organizing documents.
We used Wrike to digitize our change management process between Mexico and the US. It has made communication easy using the time-based task lists and ties into the normal MS Office products. Its built-in reporting package brings visibility to all for the items that are open or behind schedule.
At times the rate of frequent software updates may confuse infrequent users. Some of the summary screens are difficult to navigate but given there quick response to customer requests for change this will probably be updated soon.
We use Wrike mainly for change requests and program driving, but many also use it for a personal task list. Many groups also use it for a bulletin board of hot topics for weekly team reviews.
I love that Wrike is so user friendly and easy to use. There is no way that my team could get the amount of work done that we need to without this service.
There is really no huge negatives. I have used several platforms, and by far Wrike is the best that I have used.
Collaboartion. Speed. Approvals. Projects. It really does allow us to speed up the work flow of everything and get feedback directly on projects that are in the works.