Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing.
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates.
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs. Paid plans start at $9.80 per user per month, making Wrike’s pricing a bit more expensive than most other project management tools.
Here’s a breakdown of the plans:
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
I like how can I organize all the activities required in a project, I can easily do the follow up and estimate with high accuracy the delivery date. I used it a lot to copy the scheme of a project into the next one and quickly modify changes.
Sometimes the timeline graphical interface get buggy and I have to refresh the screen
Repeating projects can be just copy and pasted into new one, just modifying little tasks.
Wrike is one of the best apps I have ever used, and has all the capabilities we tried as a company to use other apps for. For example, we were trying to use Huboard, Github, Trello, and Zendesk for assigning tasks to one another, but all of those ultimately fell through, since they're not for the whole team (Github and Huboard are tech-focused) or not team-oriented (Zendesk is for support tickets, while Trello is best for personal task management). I love being able to set hard deadlines and view who's overdue on their tasks and how many they have overdue/completed/currently open. These insights also come in visible in charts and custom dashboards.
The only thing I dislike is that this is a team-wide used app, and I use it to store data like a company directory, but the app was not meant for that. The directory sits fine in Wrike and is useful, but it's a little hacked together and not intuitive of where you'd think it belongs. However, Wrike is not for holding charts of contact information, so I can't hold it against the app when using it for that purpose doesn't work perfectly!
We're saving 30% time on client management. We can view all of our tasks in one place, see who assigned which to us, assign tasks to others, and create tasks for ourselves. Rather than using a pen and notepad like I used to, or try to remember when someone asked me to do something, Wrike is now our go to system in place when asking anyone to do something. Nothing gets lost in the shuffle and everything is tagged to your liking with set deadlines.
The user interface is particularly friendly and easy to work with
The Control Panel could be enhanced to utilise the same technology and library that the app UI has.
Tracking and managing people and projects remotely and efficiently.
It allows us to coordinate projects with team members all over the country.
At first it can be a little confusing but it doesn't take too long to understand the interface.
We have different people located throughout the country working on the same product and Wrike allows us to stay in touch on where each person's responsibilities stand.
Wrike is...awesome! I was a longtime Asana user, but found that wrike had all the missing features that was frustrating me with asana, namely some structure. The nested folder approach to wrike organization makes my life so much easier. It allows me to narrow in on the details of a small project, while also seeing the big picture of where we're going all at once - something I desperately needed. Wrike is great for tasks, planning, assigning teammates, overall project management...not to mention the UI is beautiful. Kudos!
Here's what I wish was different: *New tasks coming in below the previous task (wish new tasks would be listed from top to bottom as I think of them...) *A way to create a new task with a keyboard shortcut and it showing up directly beneath the task you're working on -- instead of having to scroll to the very top of the project. (similar to asana functionality) *A keyboard shortcut to create new project/folder (Sometimes this project felt very tedious because the program tended to lag.)
*project management *team collaboration *multi-business vision *Task Management *overall business organization *timekeeping
Being able to use Wrike also as a communication platform reduces the need for internal emails. Tracing information in email threads can be a pain and it's always difficult to consolidate your project information and communication over longer project durations. Wrike encapsulates the storage of files, updates and communication in a simplistic interface. However, this interface is quite easily customised to include additional data fields if required at a master level or at an individual task level which we find very useful. Examples of what we use are fields like project numbers, quotation numbers, purchase order number. The dashboard view is also fully customizable. So we run filters on whatever we need to keep our eye on and add it to the dashboard so the reports are loaded everytime to you log in!
No windows phone support and the iOS application is not as powerful as the Android version.
Project Coordination, Collaboration, Document handling and effective time management are all fruits of Wrike. There resulting accountability, client satisfaction in terms of project delivery, documentation helps keep us focussed and consistent.
Easy to start with. User friendly interface. Complete project management solution with Gantt chart
Slow access on Sundays Confused about the access rights. Some collaborators could see the tasks, some others not.
Avoid thousands of email exchange and attachments One unique place for managing projects, dispatching tasks, uploading documents...
We chose Wrike as our platform for project management mostly for its ability to white label the pages. We wanted something that could be client facing and having our logo in that upper left corner adds an extra layer of professionalism and makes our small company look at that more polished and capable to work with big accounts.
Big learning curve. Difficult to onboard new people
Tracking sales process, active projects, Internal goal setting and operational planning. The custom workflow feature had been a huge benefit, especially since we are using the tools for such diverse problems. It makes it super easy to filter tasks and track progress.
As a marketing team we use the agile development concepts to manage our workload. Wrike helps us be more agile.. There are so many features I like that it is hard to list. Some of my favorites include * email integration, * the ease of use but the power Wrike has, * the multiple ways to view a project (Gantt, spreadsheet) * the ability to add collaborators that are a part of a project but not part of the primary team. * the box.com integration.
I hate to say it but Wrike is so powerful and has so many features that is is overwhelming what you can do. Additionally, they continue to roll out new features.
My marketing production team has multiple projects and tasks with varying deliverables and deadlines. Wrike helps us manage the process much better.
The simplicity and flexibility of Wrike are something that others seem to really get wrong. With creative arrangement of Wrike folders, we're able to sort all tasks by department and agency client. We can then dump every task directly into our custom marketing reports every month with a perfectly designed API. And when we want to use the Wrike interface, their draggable waterfall views remain about the best project management interface I could dream up. All the while, they do it without interfering with the flexibility above.
I don't really care for the default dashboard, or much of their reporting (although I know they've been working hard on it). I don't really fault Wrike so much for that, as it is that it's just not built for our company alone. In our case, we have red/yellow/green alarms for dozens of metrics, pulled from a variety of sources, and unless the software had been written just for us, I can't imagine that they ever had a chance of solving those sorts of issues. Outside of that, its' perfect.
Wrike has solved marketing project management for us. Period. The bits that it can't do are too custom to honestly expect from a third party vendor.
I love the ease of use and ease of adjusting the schedule via the timeline view. I also like that I can set up my own set of tasks and projects, alongside those of my work colleagues, all in a single browser window.
Some of the views are not fully developed so some features do not work as well in all views.
We are solving the problem of creating realistic dynamic timelines and benefit from this in our Program Management efforts.
I like the fact that it's easy for me to not only see my own workload, and what's due when, but what my colleagues are working on as well. It also helps our manager keep an eye on where projects are at, what's stalled for any reason, and how everyone's workload is balancing out. I also like that it's possible for me to keep track of my own personal work, with a personal Wrike site. This way, I can see everything on my plate - not just work related items.
I honestly can't think of anything I dislike about Wrike. It makes our workloads at my office a lot easier to manage, and makes it easier to find everything we need to know about what's going on at our office.
When our original training development tracker became obsolete, we needed to find some way to manage our development projects and keep track of other work related tasks. Wrike helps us with that - not only do we have a way to track our development processes, but it's also able to track tasks and to-dos for other projects not directly related to training development as well!
The best part about wrike is the way it lets you task manage and project manage.
The gantt chart software is average at best. needs major improvement.
We are managing all of our projects internally as well as projects that relate to our clients.
I love the multidimensionality of the folders, sharign things in different folders for different teams helps give the right perspective to each team. I loved being able to operate within the Gantt. Being able to assign dependencies or adjust times and create new activities without leaving the Gantt accelerates documentation times.
I just wish that the users would be limited to concurrent sessions and not named users.
We have been able to get all the team members to contribute within the tool and turn it into the tool that allowed us to map the projects we had before giving them the needed order for progress.
I have been using this tool for my team and I am satisfied with the results. I highly recommend Wrike for those company to have a better team collaboration.
The tool is great, I cannot recommend anything at the moment.
It solves team communication and coordination.
It is intuitive, social, and works across multiple devices
Sometimes I have too much on plate, and I get overwhelmed with the tasks piling up, but that is not Wrike's issue
Documentation and transparency around the project proecss
I've been very impressed with how flexible Wrike is as a tool. From individual daily to do lists to larger scale group project management, Wrike just works. From project to project, it's as social and open or as closed and contained as you need it to be. The support has been excellent from the minute we started considering Wrike. Every person we've dealt with there has been incredibly friendly and supportive. They know their product and love it too.
The mobile experience is not quite to the same caliber as the desktop client. I've had some issues with getting tasks to pull correctly into the mobile client. It also crashes at times. Overall it needs work, but I am sure this is very top of mind for their team.
Wrike has helped us solve group project management perfectly. You can be a lot more granular with it than you can with other project management tools.
Dashboard. I customized the dashboard to provide me a bird's eye view of everything I follow. After adding Activity Stream, I knew what was going on with each project. The simplicity of the program is a plus. I have found too many programs are far to complicated to learn. Write affords me to opportunity to jump right in. Another factor, the ability to access information from anywhere as low as internet connection is present. The ability to print reports based on specific criteria.
There is not much to dislike about the program especially with the new look and the ease of navigation. When the interface from the old to the new, I was a little displeased because changes in software sometimes makes the program form a bit sketchy. But in this case change is definitely good.
I am able to keep track of hundreds of projects simultaneously. I love spreadsheets but the time it takes to create one to fit my needs, I could perform a hundred tasks in Wrike.
I like the ease of use and effortless task management, status tracking, inline communication and intuitive design of overall application. Communication stream and inline comments make it more like a social communication tool which makes work a bit more fun too. Workload Gantt chart is another cool feature I like.
Task filtering can be improved, sometimes the left navigation gets confusing when looking for all tasks in a project or stream. Downloading attachments gets a bit difficult if there are number of files attached, recently I couldn't find combined zip download feature.. i think it used to be there earlier.
We have globally distributed team members working in different time-zones and Wrike makes it pretty easy to track and manage work.
Wrike is an excellent option when you are managing multiple projects with people who aren't familiar to project management and you want to make them cooperate. With Wrike you can get as deep as you want (for instance you can manage only milestones) . The fact that it is a 100% cloud solution allows your teams to share information and be informed anytime, anyplace and with any device. The free apps available are quite good.
I'd like to be able to copy & paste tasks form one project to the other or within the project.
I manage product delivery in a software house with 230 persons.