Zoho CRM Reviews & Product Details

I like how the information can be centralized using this tool, as well as, its fast interface. In my opinion it is easy to use and I never experienced any issues with this system.

It can take time to get user familiarized with the platform. The program may require a lot of training in order to get all user understanding how to navigate the program. User can be confused at first and become reluctant about using the program.

The information can be centralized using this tool, as well as, its fast interface. It can manage most of the companies date and keep it in one place.

Zoho CRM is modern, it integrates very well with any social network. It also provides me with a stable workflow when connecting with a customer and contributing to a sale.

Regarding the premium product Zoho CRM has a variety of price, which presents me with a difficulty in the budget I want to offer, they must provide a lasting and stable cost. Improve the chat and make it more modern I mean include a live function where it is done A simple question would help a lot.

We have evolved in the company thanks to zoho CRM because we went from taking spreadsheets to using a new system more complete and specialized in sales and professional communications that adapts to the technologies of the present.

Of course it’s free, but it works seamless with my Zoho mail

There are few items that are no straight forward and require a bit of digging to get dialed in.

Keeping track of my leads, contacts and customer base.

I like how I am able to link Zoho crm with Zoho campaigns seamlessly. I also like how you are able to get email notifications when new leads come in.

None that I can think of at the moment.

Real time email notifications.

I love Zoho CRM because it has an incredible amount of functions from tagging contacts to the integration of social networks, in addition the function of grouping clients helps me to communicate with my clients effectively. It also has great accessibility of read-only data for almost all users.

I find it uncomfortable that sometimes there are errors when entering the data. It would also be good if you disconnected after a period without activity, as well as sometimes it has a difficulty to manage panels and has a very formal interface.

The Zoho CRM platform provides us with ease to find All the data of a company, likewise acts as a database for all potential clients, contacts and clients of an organization. Your Gmail extension helps us select between emails from customers and non-customers, as well as collects detailed information about customers.

easier to use than some other saas based CRMs in same price range,Sharing data between different departments is easier than salesforce.Its not too complex and provides enough features in an affordable range.

does not have any feature to manage payroll but thats acceptable given the cost is not much and another paid software can be used for payrolls instead.

CRM and other tools are a must have tools but if you are spending too much on a CRM it just doent make any sense .Zoho cost way less than salesforce and provide same kind of services.

Zoho offers affordable cost for the features offered, Great design layout and It is also a clean which makes it easy to use. The best part though is the integration it offers with the Zoho suite of products. Overall the CRM has a lot of robust capabilities.

It is not able to identify the redundant data. Also, it does not provide any reminders for follow-up.

We used ZOHO to manage projects and contacts for our development projects.

The most fascinating thing about Zoho is that other than organizing messages dependent on the business stream, it permits to set up calls to customers from the interface. The other added esteem that enables you to pull in clients through informal organizations through the apparatuses of Google+, Twitter and Facebook through an interpersonal organizations tab. It is exceptionally simple to utilize and has a well disposed interface.

While it is coordinated and profitable zoho, I feel that the standard form has numerous constraints in what is spending control and issuance of solicitations. I would include better revealing and perception includes in the business channel, and spot incorporation with mailchimp.

It guarantees the records of the customers in a single location, making the control of sales more green and taking metrics and manage from the office or from the mobile device.

Lead tracking is great, easy to use for our employees.

Wish some fields could be ignored/ removed/ changed to fit our needs.

Lead tracking and reporting is really good.

It automates daily sales tasks, converts web visitors into hot leads, imports prospects from external sources and parties including events, emails, or conferences.

When there's a bug, It's impossible to get it fixed. It feels the company is too big and have too many products to focus on the customer particular reports

Zoho have a lots of benefits, most of which related to closing more sales and attracting more customers

Its easy to use once you understand it and preety easy to maintaon

Putting filters is very hectic as you haveto create multiple

We maintain our database and use to send automatic emails to our clients. Keeping track of every entdy is easy on it.

The User-Friendly interface. It's really intuitive tu use!

Sometimes it does not have all the features one would expect from a professional CRM.

Zoho CRM is the core platfarm I often choose to implement in my websites for my clients, first of all because it's the most request one from my customers.

Cost, and the capabilities. I like that there are many fields to search for Clients and Candidates.

I wish it was a bit more user friendly (more intuitive)

Getting all my candidates and clients in one database. I haven't yet realized many benefits, as I can't seem to properly sync with Zoho Campaign, or figure out bulk email sending, where I can track open rates.

We used ZOHO early on as an online data site, and it was a great option for our needs. We routed a lot of our google suite info through ZOHO and it was our main source for data, presentations, databases, wikis, etc.

In the long run, we werent sure that it would be a good option for our long term data needs as we moved closer to CRM like salesforce and better data metrics. While I was a user on ZOHO who was not curating all the data together, we all interacted with the presentations and data integration we were using online w/ ZOHO

We used ZOHO for a wide array of our data and platform building needs, and over time growing pains made this a bit more difficult as we came in need of more important data metrics and info to work with on our day to day

Feature rich with matured sections of the software which "do as it says" vs "it tries to do that". Once fully setup and integrated with internal processes Zoho CRM does help companies achieve and track long terms goals.

Without proper implementation it will not be worthwhile to use. It takes time to configure and setup properly for SMB. Seriously, time has to be taken before "using" the product.

Tracking of client interaction, new leads are not lost by process which is easy to setup in the software.