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Zoho Mail
Streamlined Email for Business
4.4
(609)
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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Mail Categories on Findstack
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Ask Questions about Zoho Mail
What Zoho Mail is best for?
How does Zoho Mail compare to Todoist?
What are the pros and cons of Zoho Mail?
Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
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Zoho Mail Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 20, 2025
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Nov 24, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Zoho Mail"
What do you like best about Zoho Mail?

Zoho mail is a great business email client as it allows you to host your emails with a custom domain as a business email for free for a small company. It allows you to host up to 5 emails for free which is awesome for a small company as it allows you to have a custom email without the large cost that comes with hosting a business email, as with other services.

What do you dislike about Zoho Mail?

Zoho mail does not have as many features as some other business email clients such as gsuite. It is more difficult to do other tasks that are available within gsuite and use features like text editing, data entry, etc. Also, because the user base is not as high, it is harder to use the software for collaboration.

What problems is Zoho Mail solving and how is that benefiting you?

Having a business email client that is reliable and low cost allowing users to send and receive emails easily and without hassle.

Small Business (50 or fewer emp.)
Nov 13, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Zoho Mail - a free hosted email solution"
What do you like best about Zoho Mail?

Zoho Mail is a free hosted email solution for a small team as it allows up to 5 users for free. It is relatively easy to set up and integrates with many other apps. There is also a marketplace that allows you to install add ons to be used with the software. There is also a large amount of storage in the free version, especially compared to its competitors like Google or Microsoft. There are also no display ads within the email client, unlike Google's free mail version.

What do you dislike about Zoho Mail?

It is not used as much as other email clients such as Gmail or Outlook, so there are not as many integrations as there is with these clients. If you have a larger team and cannot benefit from the free version of Zoho Mail, it may be useful to explore these other email clients. There is no way to automatically reply as in other email clients; this seems like a feature that should be a necessity for any email client.

What problems is Zoho Mail solving and how is that benefiting you?

Using it as an email client to send and receive emails.

Small Business (50 or fewer emp.)
Oct 10, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Secure email hosting with zoho"
What do you like best about Zoho Mail?

What I like most about zoho email is the graphic and user friendly interface. I like that encryptions is both rest and end to end

What do you dislike about Zoho Mail?

I think the number of mail attachment could be increased.

What problems is Zoho Mail solving and how is that benefiting you?

Managing my accounts

Small Business (50 or fewer emp.)
Sep 28, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good but not enough "
What do you like best about Zoho Mail?

It’s help and useful and easy to learn but sometimes it’s jammed for awhile

What do you dislike about Zoho Mail?

Need improve to become like messenger and I think you can

What problems is Zoho Mail solving and how is that benefiting you?

I worked as social media manager and I think he is good to use

Mid Market (51-1000 emp.)
Sep 24, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy for customer support "
What do you like best about Zoho Mail?

I like the remote login function that enables the support to connect remotely and help the customer service team

What do you dislike about Zoho Mail?

The graphics could be developed a bit or could be customised as per user needs .

What problems is Zoho Mail solving and how is that benefiting you?

I personally have never used but my chat support support team has used and has informed about the remote function that allows them to help the team handle bulk feedback

Small Business (50 or fewer emp.)
Sep 08, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Strong contender in market"
What do you like best about Zoho Mail?

I used Zoho for a long while and I was impressed. The depth of features was good and a strong contender compared to Gmail. It could basically do everything I needed it to.

What do you dislike about Zoho Mail?

Possibly not as UI friendly compared to the likes of Gmail. At the time I used it, it was slightly on the cluttered side.

What problems is Zoho Mail solving and how is that benefiting you?

I recommended Zoho to my clients and it's worked well for them. Zoho also has a lot of other useful tools as part of their package.

Small Business (50 or fewer emp.)
Aug 11, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good Email Account - But there could be some better options"
What do you like best about Zoho Mail?

I enjoy the ease of inviting others to events and being able to sort my emails quickly

What do you dislike about Zoho Mail?

I hate that I cannot bring up both my Email and my calendar at the same time, to do this I have to open a new browser. It's a lot of work.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho is a nice way to manage my caseload at work, it's easy to sort my clients into mailboxes.

Small Business (50 or fewer emp.)
May 18, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Zoho mail"
What do you like best about Zoho Mail?

The mail is attached the CRM and sales tools

What do you dislike about Zoho Mail?

Antiquated and lacking sample templates. Not truly a repsonsive e-mail or SMS system

What problems is Zoho Mail solving and how is that benefiting you?

Transactional emails

Small Business (50 or fewer emp.)
May 07, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Decent email service, but fits well into a larger suite of tools"
What do you like best about Zoho Mail?

I really like the sequence in which the email threads appear.

What do you dislike about Zoho Mail?

I am not entirely in love with the interface.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail is used to connect with colleagues, prospects, business partners, and other stakeholders. It is an incredibly effective tool for keeping all of my communications in one spot.

Small Business (50 or fewer emp.)
Jun 26, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Zoho Mail"
What do you like best about Zoho Mail?

Zoho mail is a very good mail platform, it is quite friendly and has all the functions that a user requires in his daily work. in terms of design it is quite clean (without advertising) the costs are not high in relation to other service providers and in general terms it can be recommended as a work tool. Our experience using the platform is really nice. There are elements that can be improved, such as, for example, aspects of mail personalization.

What do you dislike about Zoho Mail?

Zoho mail is very good platform, however one of the biggest obstacles for me as a regular user are the limitations of space in sending attachments because in my work I need to send a large amount of files and being limited in this aspect is quite annoying. It is important to mention that in our company we use the most economical version of the available plans and we understand perfectly that there are limitations for the available characteristics of each plan.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho at this moment is our only corporate mail platform for which is our main work tool to communicate both internally and externally without doubt solves most of our problems Our experience using the platform

Small Business (50 or fewer emp.)
Dec 18, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Zoho Mail Excellent Email Manager"
What do you like best about Zoho Mail?

I like the versatility of this program. It is email, plus the ability to chat and set calendars with people in your work group. It makes it easy to set meetings at work and keep your mail organized in folders with flags and groups. There is an app that works with your phone as well which makes it easy to manage email on the go.

What do you dislike about Zoho Mail?

The system is a little cumbersome to set up but other than that it is pretty easy to use. There is no use offline

What problems is Zoho Mail solving and how is that benefiting you?

Mail organization and work communication. Contacts with chat Capbabiliy.

Mid Market (51-1000 emp.)
Nov 21, 2016
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Go for Zoho"
What do you like best about Zoho Mail?

It's free! Not only that - no advertisements to be seen at all.

What do you dislike about Zoho Mail?

Cannot import contacts from Facebook or any other social media sites.

What problems is Zoho Mail solving and how is that benefiting you?

A form of free email addresses - instead of incurring costs.

Enterprise (> 1000 emp.)
Sep 28, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good"
What do you like best about Zoho Mail?

Feature and arrangements in sorting of emails are connected with all the levels

What do you dislike about Zoho Mail?

Mainly low security level. I feel the security and document handling is low

What problems is Zoho Mail solving and how is that benefiting you?

I started a domain free mail Id. Its using for my small level divisions

Small Business (50 or fewer emp.)
Sep 27, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good to use, simple with required features"
What do you like best about Zoho Mail?

Simple to use, sending emails/ calendar invite is easy.

What do you dislike about Zoho Mail?

When replying or forwarding emails, extra line is added to earlier email. For long email chain it becomes difficult to read older emails.

What problems is Zoho Mail solving and how is that benefiting you?

A formal communication channel for the company.

Small Business (50 or fewer emp.)
Jan 05, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good software"
What do you like best about Zoho Mail?

Easy to use, very simple to send marketing information out

What do you dislike about Zoho Mail?

Doesnt integrate with other modules that easily

What problems is Zoho Mail solving and how is that benefiting you?

Marketing

Mid Market (51-1000 emp.)
Jul 15, 2022
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Hangs sometimes"
What do you like best about Zoho Mail?

Some to use concept is the only reason to choose Zoho mail

What do you dislike about Zoho Mail?

The app sometime hangs or there's a server issue

What problems is Zoho Mail solving and how is that benefiting you?

So far nothing of that sort

Mid Market (51-1000 emp.)
Aug 23, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Zoho Mail Review"
What do you like best about Zoho Mail?

stream and attachment search feature is handy and very helpful

What do you dislike about Zoho Mail?

extended time for all bug fix/technical support and No Hindi speaking support executive staff gives tough time to your IT team.

What problems is Zoho Mail solving and how is that benefiting you?

An easy and efficient tool with all required enterprise features on a single platform helps improve individual productivity.

Enterprise (> 1000 emp.)
Dec 01, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Free under 5 users"
What do you like best about Zoho Mail?

Zoho Mail worked well as a provider for my email on my custom domain... has all of the features you would need out of a typical email provider, like Gmail or Outlook...

What do you dislike about Zoho Mail?

Overall user interface... Can be cleaner..

What problems is Zoho Mail solving and how is that benefiting you?

Managing emails

Small Business (50 or fewer emp.)
Oct 13, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Free emails for your domain"
What do you like best about Zoho Mail?

It has a very good App where you can manage your accounts.

What do you dislike about Zoho Mail?

It was a little hard to implement with Google Cloud.

What problems is Zoho Mail solving and how is that benefiting you?

I'm solving mailing with them and they work like a charm.

Small Business (50 or fewer emp.)
Aug 26, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Could be better sync "
What do you like best about Zoho Mail?

I’m able to integrate all our email accounts we have with Zoho

What do you dislike about Zoho Mail?

Sometimes the system doesn’t push notifications when am emails arrives Customer service never came back to me after I reported an issue

What problems is Zoho Mail solving and how is that benefiting you?

Zoho allows us to have a lot of emails with minimal pricing

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