Best Contact Center Software

What is Contact Center Software?

Contact center software is a technology tool that allows businesses to manage a large volume of inbound and outbound communications with customers across various channels, including phone, email, chat, and social media. It integrates customer interaction functionalities with features like automatic call distribution, interactive voice response (IVR), call recording, and analytics to enhance the efficiency of customer service representatives and improve customer satisfaction. The software provides a unified platform for agents to access customer information and history, enabling personalized and efficient customer support.
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CloudTalk Logo
CloudTalk
4.3
(863)
Starting at $25.00/month
CloudTalk is a cloud-based contact center solution that ensures companies transition to a more flexibl... Learn more about CloudTalk
Freshdesk Contact Center Logo
Freshdesk Contact Center
4.1
(133)
Free plan available
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s custo... Learn more about Freshdesk Contact...
Aircall Logo
Aircall
4.4
(948)
Starting at $30.00/month
Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platf... Learn more about Aircall
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Creatio Logo
Creatio
4.7
(258)
Free plan available
Creatio is a centralized no-code platform that can help automate industry workflows and CRM. Creatio o... Learn more about Creatio
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