ClickDesk vs Chatter

Take a look at how ClickDesk and Chatter stack up against each other across pricing, features, and support using feedback from real users like yourself. ClickDesk scores 3.8 out of 5 from 47 reviews, while Chatter has been rated 4.1 out of 5 from 942 reviews.
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ClickDesk Logo

ClickDesk

3.8
(47)
Chatter Logo

Chatter

4.1
(942)
At a Glance
ClickDesk Logo
ClickDesk
Starting at:
$14.99/month
Chatter Logo
Chatter
Starting at:
$15.00/month
Overview
ClickDesk Logo
ClickDesk
ClickDesk is a cloud-based,  live support solution designed for customer service teams. It allows users to combine live chat, voice chat, help desk & a social toolbar for website customer communications in a single, central platform.  With ClickDesk, businesses can quickly answer queries, transfe... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ClickDesk
View 5 images
ClickDesk Screenshots
Chatter Logo
Chatter
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatter
View 5 images
Chatter Screenshots
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Pricing
ClickDesk Logo
ClickDesk
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
See all pricing
Chatter Logo
Chatter
Free trial available
Free plan available
Billing type Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
See all pricing
Reviewer's Segments
ClickDesk Logo
ClickDesk
Small Business
44.68%
Mid Market
34.04%
Enterprise
21.28%
Chatter Logo
Chatter
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
ClickDesk Logo
ClickDesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Chatter Logo
Chatter
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ClickDesk Logo
ClickDesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Chatter Logo
Chatter
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
ClickDesk Logo
ClickDesk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chatter Logo
Chatter
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
ClickDesk Logo
ClickDesk
Total integrations: 9
  • Agile CRM
  • AgilePoint NX
  • Cyclr
  • FreshBooks
  • Google Analytics
  • Google Tag Manager
  • Intuit Mailchimp
  • Jira
  • Pinecone
  • Salesforce Sales Cloud
  • SnapEngage
  • Xero
  • Zapier
Chatter Logo
Chatter
Total integrations: 5
  • Agile CRM
  • AgilePoint NX
  • Cyclr
  • FreshBooks
  • Google Analytics
  • Google Tag Manager
  • Intuit Mailchimp
  • Jira
  • Pinecone
  • Salesforce Sales Cloud
  • SnapEngage
  • Xero
  • Zapier
Top Alternatives
ClickDesk Logo
ClickDesk
See all alternatives
Chatter Logo
Chatter
See all alternatives
Company Details
ClickDesk Logo
ClickDesk
  • By ClickDesk Corp
  • Located in Sunnyvale, California, United States
  • Founded in 2011
Chatter Logo
Chatter
  • By Salesforce
  • Located in San Francisco, California
  • Founded in 1999