ClickDesk background blur
ClickDesk Logo
ClickDesk
Instant Online Customer Support
3.8
(47)
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ClickDesk Pricing Overview

ClickDesk Pricing Plans
Free plan
Subscription
ClickDesk has 4 pricing plans, from $0.00 to $39.99. Look at different pricing plans below and see what tier and features meet your budget and needs.
Free
Free plan
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
Pricing information for ClickDesk is supplied by the software vendor or retrieved from publicly accessible pricing materials. The pricing details were last updated on February 18, 2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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ClickDesk Pricing Reviews

Small Business (50 or fewer emp.)
Dec 07, 2016
 Source
Overall Rating:
4.0
AH
Amethyst Aymie H.
Project Director
Share
"It's an affordable help desk with chat integration"
What do you like best about ClickDesk?

It integrates with Google apps and I like that convenience instead of manually entering in each issue ticket. I also like that the integrated chat is bundled with the help desk. Other companies up charge for this service and it can get a little pricey.

What do you dislike about ClickDesk?

The pricing is great for a single user but for business teams, its a bit much when there are only 2-3 users. Not by much though.

What problems is ClickDesk solving and how is that benefiting you?

Keeping all our support tickets in one place while using several different email accounts.

Small Business (50 or fewer emp.)
Nov 16, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Best All in one costumer support program"
What do you like best about ClickDesk?

provides both a decent live chat support tool and also help desk, phone support and social media integration

What do you dislike about ClickDesk?

Need more possible accounts update only goes up to 10 then they charge you

What problems is ClickDesk solving and how is that benefiting you?

Quickest Costumer service way better than snail mail

Mid Market (51-1000 emp.)
Jul 19, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"SCAM SCAM SCAM!! NO REFUND POLICY, EVEN WHEN YOU CANCEL YOUR ACCOUNT THEY WILL STILL CHARGE YOU"
What do you like best about ClickDesk?

The ease of setting it up and logging in.

What do you dislike about ClickDesk?

ClickDesk did NOT work well with GoDaddy and I am quite disappointed. I had cancelled their services on day 1, but yet they told me I had to pay for the whole month anyways, I said ok. I have been charged every month since the cancellation and am not going to be reimbursed for it due to their NO REFUND POLICY http://www.clickdesk.com/tos.jsp

What problems is ClickDesk solving and how is that benefiting you?

None.

Small Business (50 or fewer emp.)
Jun 21, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Scam - Avoid at all costs. Cancelled in 2017 still charged us 2018 and 2019 and refusing refunds "
What do you like best about ClickDesk?

Nothing it's absolutely awful I am so disappointed

What do you dislike about ClickDesk?

Everything it has not been a pleasant experience

What problems is ClickDesk solving and how is that benefiting you?

They have stolen money from my account without my authorisation or any prior notice for 3 years

Small Business (50 or fewer emp.)
Apr 25, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"How I feel."
What do you like best about ClickDesk?

The availability to agents at such a reasonable price for an awesome product.

What do you dislike about ClickDesk?

I think the interface could stand out more.

What problems is ClickDesk solving and how is that benefiting you?

The smooth transition with customers

Mid Market (51-1000 emp.)
May 02, 2018
 Source
Overall Rating:
5.0
MS
Mike S.
Cu
Share
"Great "
What do you like best about ClickDesk?

Everything was great about this overall product. I thought that it was easy to use and really helped me to understand why so many other people were recommending the product to use. I really feel like many people in business sector should look at purchasing this product. One of the things that really appealed to me was the outstanding customer service that came with the purchasing of the product itself.

What do you dislike about ClickDesk?

Nothing was bad overall about this product. I feel like the only drawback was not being able to use this product sooner! One of the thing that holds startup businesses back is the inability to getting started and train new employees. This product helped me to understand the why so many executives are switching to this product. I am grateful to G2 for showing me why this product could be important and the overall influence that it can have on myself and others.

What problems is ClickDesk solving and how is that benefiting you?

I think that my business has improved exponentially through the use of this product. Clearly, one thing that holds many startup businesses back is the inability to solve common issues that may arise, especially with relation to ease of use and also the ability to train people in your particular organization. I really feel like this product helped me to understand why so many executives in the business are beginning to use this product. It was great to see the practical use of the product!

Small Business (50 or fewer emp.)
Feb 13, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
" Practical and simple way to work"
What do you like best about ClickDesk?

Easy to use and cost effective live chat that we use for our company. Allows us to respond promptly to customer issues, answer questions and increase sales.

What do you dislike about ClickDesk?

ClickDesk really pushes you hard and incessantly to upgrade, which gets a bit annoying after a while.

What problems is ClickDesk solving and how is that benefiting you?

This tool helps me to communicate with my collagues from everywhere.

Small Business (50 or fewer emp.)
Jul 25, 2013
 Source
Overall Rating:
5.0
Ruban K. avatar
Ruban K.
Founder
Share
"Almost Free, and very compelling"
What do you like best about ClickDesk?

I like the way they integrate Chat, Helpdesk, Call and Social engagement all in one small box. I guess that will be the trend in the future. And the (embed) script load time is also very fast. Integration with popular Business Applications is surely a plus. Pricing is sensible.

What do you dislike about ClickDesk?

Nothing yet.

What problems is ClickDesk solving and how is that benefiting you?

Not provided