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At a Glance
Overview
Help.com is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
Reviewer's Segments
Small Business
60.0%
Mid Market
40.0%
Enterprise
0.0%
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
8
- Acquire.io
- Airmeet
- AliveChat
- Alterdesk
- Amplitude Analytics
- AppMaster.io
- AppSumo
- Appy Pie
- Attio
- Automate.io
- Automizy
- Avochato
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- Calendar
- Canny
- ChatArt
- ChatBot
- ChatGPT
- Chatfuel
- Clearbit
- Close
- CloudCannon
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Contento
- Creatio
- Deskxpand
- Dialpad Talk
- Discourse
- Domain.com
- Duda
- Elastic Email
- EngageBay
- Enonic
- Fibery
- Flowrite
- Flywheel
- Framer
- Freedcamp
- GUDSHO Video
- Genesis Pro
- Ghost
- Gist
- GitHub
- GoToWebinar
- Google Forms
- Help.com
- Helpshift
- Hopin
- HostWP.io
- Hostinger Website Builder
- HubSpot
- HubSpot Marketing Hub
- Impact
- Inbenta Chatbots
- Insightly CRM
- Intercom
- Jira Core
- Kinsta
- Kissflow
- Kissmetrics
- Kommo
- Landbot
- Litmus
- Livestorm
- Loom
- Mailercloud
- Mailmodo
- Mailture
- Makeswift
- Managed Server Hosting
- Microsoft Teams
- Namecheap Website Builder
- Neuroflash
- Nutshell
- OpenPhone
- Outgrow
- Overloop
- Pagecloud
- PartnerStack
- Pinecone
- Pipedrive
- Populr
- Pory.io
- PostHog
- Postmark
- Respond.io
- Retool
- Rewind AI
- Ring Central
- RingCentral MVP
- Salesflare
- Segment
- Shopify
- Shuffle
- Site.es
- Site123
- Sitecore Experience Manager
- Skuid
- SmartSuite
- Smith.ai Live Website Chat
- Softr
- Stract
- Streak
- Stripe
- Supermetrics
- SupportBee
- Supportbench
- SurveySparrow
- Survicate
- Texta.ai
- Thinkific Plus
- Time Doctor
- Trainual
- Trello
- Twilio
- Ucraft
- Userlike
- Vero Workflows
- Viewabo
- WP Engine
- Wappalyzer
- WebinarGeek
- Wistia
- Wrike
- Xperify
- Zendesk Chat
- Zendesk Support Suite
- ZoomInfo Chat
- Zowie
- folk
- tawk.to
Total integrations:
132
- Acquire.io
- Airmeet
- AliveChat
- Alterdesk
- Amplitude Analytics
- AppMaster.io
- AppSumo
- Appy Pie
- Attio
- Automate.io
- Automizy
- Avochato
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- Calendar
- Canny
- ChatArt
- ChatBot
- ChatGPT
- Chatfuel
- Clearbit
- Close
- CloudCannon
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Contento
- Creatio
- Deskxpand
- Dialpad Talk
- Discourse
- Domain.com
- Duda
- Elastic Email
- EngageBay
- Enonic
- Fibery
- Flowrite
- Flywheel
- Framer
- Freedcamp
- GUDSHO Video
- Genesis Pro
- Ghost
- Gist
- GitHub
- GoToWebinar
- Google Forms
- Help.com
- Helpshift
- Hopin
- HostWP.io
- Hostinger Website Builder
- HubSpot
- HubSpot Marketing Hub
- Impact
- Inbenta Chatbots
- Insightly CRM
- Intercom
- Jira Core
- Kinsta
- Kissflow
- Kissmetrics
- Kommo
- Landbot
- Litmus
- Livestorm
- Loom
- Mailercloud
- Mailmodo
- Mailture
- Makeswift
- Managed Server Hosting
- Microsoft Teams
- Namecheap Website Builder
- Neuroflash
- Nutshell
- OpenPhone
- Outgrow
- Overloop
- Pagecloud
- PartnerStack
- Pinecone
- Pipedrive
- Populr
- Pory.io
- PostHog
- Postmark
- Respond.io
- Retool
- Rewind AI
- Ring Central
- RingCentral MVP
- Salesflare
- Segment
- Shopify
- Shuffle
- Site.es
- Site123
- Sitecore Experience Manager
- Skuid
- SmartSuite
- Smith.ai Live Website Chat
- Softr
- Stract
- Streak
- Stripe
- Supermetrics
- SupportBee
- Supportbench
- SurveySparrow
- Survicate
- Texta.ai
- Thinkific Plus
- Time Doctor
- Trainual
- Trello
- Twilio
- Ucraft
- Userlike
- Vero Workflows
- Viewabo
- WP Engine
- Wappalyzer
- WebinarGeek
- Wistia
- Wrike
- Xperify
- Zendesk Chat
- Zendesk Support Suite
- ZoomInfo Chat
- Zowie
- folk
- tawk.to
Top Alternatives
Categories
Company Details
- By Help.com
- Located in Austin, Texas, United States
- Founded in 2014
- By Intercom, Inc.
- Located in San Francisco, California, United States
- Founded in 2011
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