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At a Glance
Overview
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
Reviewer's Segments
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
28
- AgilePoint NX
- AppsFlyer
- Asana
- Box
- Cyclr
- Desk.com
- DocuSign
- Dropbox
- Dropbox Business
- Freshdesk
- GitHub
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Playvox
- Salesforce Sales Cloud
- Segment
- SendBird
- Shopify
- Slack
- SurveyMonkey
- Trello
- Twilio
- Workday
- Zapier
- Zendesk
- Zoom
Total integrations:
17
- AgilePoint NX
- AppsFlyer
- Asana
- Box
- Cyclr
- Desk.com
- DocuSign
- Dropbox
- Dropbox Business
- Freshdesk
- GitHub
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Playvox
- Salesforce Sales Cloud
- Segment
- SendBird
- Shopify
- Slack
- SurveyMonkey
- Trello
- Twilio
- Workday
- Zapier
- Zendesk
- Zoom
Top Alternatives
Categories
Company Details
- By Helpshift, Inc.
- Located in San Francisco, CA, USA
- Founded in 2012
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
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