Insightly CRM vs Zoho CRM
Take a look at how Insightly CRM and Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Insightly CRM scores 4.2 out of 5 from 886 reviews, while Zoho CRM has been rated 4.1 out of 5 from 2438 reviews.
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At a Glance
Overview
Popular among small to medium sized enterprises, Insightly is a SassS-based CRM platform with 1.5 million users globally. Users rely on the solution to manage customer data in a central platform, manage and nurture customer relationships, boost sales, and deliver projects in a timely manner. The ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Plus
$29.00
per seat / month
Professional
$49.00
per seat / month
Enterprise
$99.00
per seat / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Pros and Cons
- Compatible with Android and iOS devices
- Visual dashboards for tracking important metrics
- Data integrity, security, and regulatory compliance
- Highly flexible appointments, calendaring, and events
- Automated tracking and updates
- No live chat support
- Only available in one language
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
Reviewer's Segments
Small Business
73.36%
Mid Market
19.64%
Enterprise
7.0%
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
38
- AnyMeeting
- Asana
- Basecamp
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Box
- Brevo Marketing Platform
- Buffer
- BuiltWith
- Clappia
- Constant Contact
- Creatio
- Drift
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- GoTo Connect
- GoToMeeting
- Google Analytics
- Google Drive
- Hootsuite
- Hotjar
- HubSpot
- Hunter
- Instapage
- Intercom
- Involve.Me
- JivoChat
- Jotform
- Landbot
- Microsoft Teams
- Mixpanel
- Nextiva
- Olark
- Overloop
- PandaDoc
- Parallels Desktop For Mac
- Personio
- Postmark
- Proposify
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- QuickBooks Online
- Shift4Shop
- Slack
- Smartsheet
- Sprout Social
- Stripe
- SupportBee
- SurveyMonkey
- Tidio
- Trello
- Twilio
- Unbounce
- WooCommerce
- Wrike
- Xero
- Zapier
- Zendesk
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoom
- ZoomInfo
Total integrations:
37
- AnyMeeting
- Asana
- Basecamp
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Box
- Brevo Marketing Platform
- Buffer
- BuiltWith
- Clappia
- Constant Contact
- Creatio
- Drift
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- GoTo Connect
- GoToMeeting
- Google Analytics
- Google Drive
- Hootsuite
- Hotjar
- HubSpot
- Hunter
- Instapage
- Intercom
- Involve.Me
- JivoChat
- Jotform
- Landbot
- Microsoft Teams
- Mixpanel
- Nextiva
- Olark
- Overloop
- PandaDoc
- Parallels Desktop For Mac
- Personio
- Postmark
- Proposify
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- QuickBooks Online
- Shift4Shop
- Slack
- Smartsheet
- Sprout Social
- Stripe
- SupportBee
- SurveyMonkey
- Tidio
- Trello
- Twilio
- Unbounce
- WooCommerce
- Wrike
- Xero
- Zapier
- Zendesk
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoom
- ZoomInfo
Top Alternatives
Categories
Common categories include: CRM Software, Sales Analytics Software, and Sales Platforms Software.
Company Details
- By Insightly, Inc.
- Located in San Francisco, California, United States
- Founded in 2009
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
