Respond.io vs LivePerson

Take a look at how Respond.io and LivePerson stack up against each other across pricing, features, and support using feedback from real users like yourself. Respond.io scores 4.8 out of 5 from 152 reviews, while LivePerson has been rated 4.2 out of 5 from 158 reviews.
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Respond.io Logo

Respond.io

4.8
(152)
LivePerson Logo

LivePerson

4.2
(158)
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At a Glance
Respond.io Logo
Respond.io
Starting at:
$99.00/month
LivePerson Logo
LivePerson
Starting at:
$599.00/month
Overview
Respond.io Logo
Respond.io
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Respond.io
View 7 images
Respond.io Screenshots
LivePerson Logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
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Pricing
Respond.io Logo
Respond.io
Free trial available
Free plan available
Billing type Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
See all pricing
LivePerson Logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
Reviewer's Segments
Respond.io Logo
Respond.io
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
LivePerson Logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Deployment
Respond.io Logo
Respond.io
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LivePerson Logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Respond.io Logo
Respond.io
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
LivePerson Logo
LivePerson
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Respond.io Logo
Respond.io
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LivePerson Logo
LivePerson
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Respond.io Logo
Respond.io
Total integrations: 11
  • Contentful
  • Copper
  • Gmail
  • HubSpot
  • Instagram
  • Intercom
  • Joomla
  • Microsoft Teams
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • SnapEngage
  • SugarCRM
  • Twilio
  • WhatsApp Business
LivePerson Logo
LivePerson
Total integrations: 5
  • Contentful
  • Copper
  • Gmail
  • HubSpot
  • Instagram
  • Intercom
  • Joomla
  • Microsoft Teams
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • SnapEngage
  • SugarCRM
  • Twilio
  • WhatsApp Business
Top Alternatives
Respond.io Logo
Respond.io
See all alternatives
LivePerson Logo
LivePerson
Company Details
Respond.io Logo
Respond.io
  • By respond.io
  • Located in Kuala Lumpur, Malaysia
  • Founded in 2017
LivePerson Logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995