Ease of use, no need to learn about the platform, absolute protection of privacy, possibility to work on notifications in wider team, archivation functions, cloud-based solution and speed associated with it, best value to price
I do not know if it is possible to have the app in the on-premise alternative
Handling of notifications as required by the whistleblowing legislative. It can also be used to handle any other questions or problems raised by employees. Employees now raise much more issues and company found out some cases of bribery, bossing, but also improvement of business processes
The online onboarding feature was really well designed. We signed up for free, got set up, tried out some of the features and we didn't even need to speak to a salesperson.
We weren't immediately sure how it would integrate with our intranet.
We wanted to quickly, easily, and cost-effectively introduce a whistleblower protection system to our organisation.
In comparison to the majority of tools on the market, FaceUp manages to make its platform easy to use for anyone, without the need for long training sessions, while still giving you lots of options and possibilities of what you can do. The integration was also very fast, thanks to the free trial available.
There isn't much to dislike here, really. When we found something that could be improved, FaceUp was very responsive to our feedback and able to help us out in one way or another.
Using FaceUp as a whistleblowing solution, implemented to comply with the EU Whistleblowing directive. It's great that everyone now has a way to reach out internally and speak up in case they - or someone else- is not feeling well, or if there's a problem we should know about.
I love the potential impact FaceUp can have on students or employees, the ease of use, top-notch security, and speed. What’s more, all this comes at a surprisingly good price.
Nothing! Everything either met or exceeded my expectations.
I mostly appreciate the positive benefits on individual employees. It seems that the feeling of safety in the workplace is significantly increasing with FaceUp.
Simplicity, administration. The whole system is easy to integrate. Safety and data protection is certain in FaceUp. Last but not least the price is reasonable for the value it brings to our company.
I can't point out anything, the guys from FaceUp are really friendly and helpful in all inconvenient situations.
Humanity is a key to a successful business, you need healthy relations between employees to have a stable company.
FaceUp allows us to get instant feedback on any process or management-related changes, which helps us create a friendly, employee-centric atmosphere where everyone’s opinion counts.
We struggled with getting people to use FaceUp at first, because it all happened remotely. FaceUp support was of great help though, and in the end it all worked out fine.
We’re using FaceUp not only for reporting of problematic situations, but also to gather feedback and other incentives. Having this kind of channel helped us figure out our employees’ needs and opinions and thanks to the feedback we’ve received, we managed to increase our management’s communication transparency.
We love the simplicity of FaceUp the most. It’s so easy to fill and send the report, especially since it’s customizable, and we can have employees choose different categories based on the topic of their message. Then it’s incredibly simple for us to navigate these reports and solve them, and thanks to the overviews available in the administration, we can process multiple reports at once without losing track.
In the beginning, we were skeptical of how our employees will react and whether they will want to use this platform. However, since we implemented it, we have only received positive feedback from all sides.
We use FaceUp to gather different kinds of inputs from our staff. We collect feedback about the company processes (positive or negative), check up on possible mental health problems, etc. The biggest benefit is the simplicity of having everything in one place and not needing to search through multiple channels. It’s also helpful that FaceUp offers different types of overviews and dashboards in the administration so that we can see the bigger picture too.
I like the pro-customer approach of the team. It's probably because they're still a small and flexible team. They can respond quickly to our requests there. In addition to customer support, we also talked to the product manager and co-founder of the platform, from which I judge that they take client feedback really seriously.
We found some confusion at the beginning, but everything was resolved.
We wanted more things: - to set up a tool for reporting unethical behaviour in companies, - address the requirements of new legislation protecting whistleblowers, - collect feedback from our employees, - and demonstrate our focus on CSR. We managed to solve all of this mainly through custumisatiom, working with categories, organisational structure and access. It also convinced us that we were supporting the fight against bullying in thousands of schools through our involvement.