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Jira Logo
Jira
4.3
(5,704)
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Jira Reviews & Product Details

Jira Overview
What is Jira?

Jira is a project management software for team planning, tracking, and project management. The platform allows for better project transparency and collaboration through tools and integrations that are designed to boost team and project efficiency.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
Social Media
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Ask Questions about Jira
What Jira is best for?
How does Jira compare to Linear?
What are the pros and cons of Jira?
Jira Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Jira Features
API Access
Activity Log
Attachment Support
Audit Trail
Automated Issue Escalation
Automated Task Assignment
Bulk Issue Update
Collaboration Tools
Custom Fields
Customer Portal
Customizable Templates
Customizable Workflows
Dashboard
Email Notifications
Gantt Charts
Integrations with Third-Party Apps
Issue Prioritization
Kanban Board
Knowledge Base
Milestone Tracking
Mobile Access
Multi-Project Support
Real-Time Updates
Recurring Issues
Reporting and Analytics
Role-Based Access Control
SLA Management
Search and Filter
Time Tracking
User Permissions
Jira Media
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Jira Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 04, 2024
Jira Logo
5,704 Jira Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
PN
Prachie N.
Senior Product Manager
Share
"Easy to use project management software"
What do you like best about Jira?

It's very intuitive and widely used. Every company that I have worked for uses JIRA.

What do you dislike about Jira?

Ease of use and understandability is dependent on how flows are set up. So the teams need to understand that. Often times in organizations, working teams are not involved in that process making the flow confusing. This is not necessarily a software problem.

What problems is Jira solving and how is that benefiting you?

Helps our team stay organized. I as a product manager can easily go into my Kanban board and review work in progress and what released already. We can also highlight dependencies in tickets which is helpful.

Mid Market (51-1000 emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
Esteban S. avatar
Esteban S.
Art Director
Share
"Is the best aplication"
What do you like best about Jira?

He has a lot of capacity for information and that is very good for teamwork

What do you dislike about Jira?

Larger font and can have more colors inverted: dark background and white letters

What problems is Jira solving and how is that benefiting you?

I always find everything and organize my day well thanks to its project windows

Enterprise (> 1000 emp.)
Apr 19, 2022
 Source
Overall Rating:
5.0
Bobby V. avatar
Bobby V.
Systems Engineer
Share
"Jira is a powerful and easy to use project management and issue tracking tool"
What do you like best about Jira?

Jira is a very powerful and nicely-built project management tool. Tracking issues in Jira and collaborating on tasks is very easy. Jira is a widely adopted tool across the industry and most engineers require little to no training on using it.

What do you dislike about Jira?

There is very little to dislike about Jira. Using Jira is simple but administering the tool might require an in-depth knowledge of the tool or more advanced training.

What problems is Jira solving and how is that benefiting you?

We use Jira to manage our projects, assign tasks to engineers and track the overall progress. Multiple teams need the visibility and transparency that Jira provides.

Mid Market (51-1000 emp.)
Apr 18, 2022
 Source
Overall Rating:
5.0
WN
Waqas N.
Front End Developer
Share
"Best Tool for software developers tracking their projects timeline"
What do you like best about Jira?

-Being a developer, it is best to track daily progress -easy to integrate with third-party applications -easy to use -we can manage more than one project at a time

What do you dislike about Jira?

talk of dislike, It is difficult to say any drawback of JIRA. it is a bit expensive for small businesses

What problems is Jira solving and how is that benefiting you?

as a developer: -easily complete assigned tickets and re-assigned tickets to QA. -the tracking of tasks and epic in a very seamless manner. -easily communicate with the QA team with the help of the comment section

Mid Market (51-1000 emp.)
Apr 18, 2022
 Source
Overall Rating:
5.0
Imran A. avatar
Imran A.
Freelancer
Share
"Best project management tool for the software industry"
What do you like best about Jira?

1 The user interface is very good and attractive 2 You can create tickets easily and the tracking of the tickets is awesome. 3 it can be easily integrated with third-party tools. 4 The tracking of the project timelines is pretty simple and good.

What do you dislike about Jira?

It is mostly used by the software industry people the other industry like marketing, finance won't be able to use it.

What problems is Jira solving and how is that benefiting you?

1 Creating bugs and assigning them to the developers. 2 you can track any person's performance easily with jira. 3 The communication is very easy within the ticket by using the comment section.

Mid Market (51-1000 emp.)
Apr 14, 2022
 Source
Overall Rating:
5.0
Priyanshu K. avatar
Priyanshu K.
Software Engineer (Android)
Share
"Best software development life cycle tracking tool"
What do you like best about Jira?

Best thing about jira is its user interface. We can easily move tickets to the developer and quality assurance engineer. Also it is easy to track progress of all the tickets.

What do you dislike about Jira?

Too much options provided inside jira without any solid video tutorials might be difficult for new users to grasp. Also time trackers can also be a bit more informative.

What problems is Jira solving and how is that benefiting you?

Basically we are using jira in our organization to track progress of development and bugs in software development. Benefits are ample and some of being easily tracking tickets and able to see status of all the engineers.

Enterprise (> 1000 emp.)
Apr 13, 2022
 Source
Overall Rating:
5.0
GH
Geman H.
Engineer
Share
"High level monitoring and planning."
What do you like best about Jira?

It is a great tool, it is easy to manage and easy to use, with very simple tools for an agile and dynamic use, customization is something that I like because I can customize as much as I want, it really is an easy software to configure, the interface is very intuitive, it has Kanban boards, which are very easy to use, which makes it very easy to follow, supervise and solve tasks, I love the SCRUM boards, I love the platform because it is very visual and the team can monitor the status of tasks or projects, their improvement and evolution, is very accessible and the search and filter function is perfect and optimal.

What do you dislike about Jira?

There is nothing I can say about that great tool, I have no bother about it.

What problems is Jira solving and how is that benefiting you?

I like it because the functions are clear, I liked that I can easily share documents with team members, it can also be exported to Excel, it has a high-performance notification system, it also has a backlog, user history, sprints and much more, I love that I can share tasks, assign and delegate functions to other teammates, it is highly customizable which makes it easy to adapt to the needs of the team, it has very good plugins and extensions.

Small Business (50 or fewer emp.)
Apr 11, 2022
 Source
Overall Rating:
5.0
Amit Y. avatar
Amit Y.
Professional Freelancer (Confidential)
Share
"Best Test Management and Project managment Tool"
What do you like best about Jira?

Being the Quality Assurance Company founder, we need right test management tool which help in defect reporting, tracking and project managment. Althought listing all the great features of Jira is not possible but some great are below: - Easy to Bug report and track It- Awesome tool for project management - Cool templates available for Agile/Kanaban and other project medthologies - fast and quick - Easy to integrate with third-party application - Awesome in DevOps as well - Easy to develop work flow and customize fields and many more features available in it...

What do you dislike about Jira?

Trust me I dont have anything to dislike in Jira.. Its bone for Quality Assurance and Agile teams. Must try and highhly recommendable tool.

What problems is Jira solving and how is that benefiting you?

We are using Jira for bug tracking, bud reporting and project managment . it's end to end tool for project managment requirement. Mobile, Web and APIs integration available.

Mid Market (51-1000 emp.)
Apr 11, 2022
 Source
Overall Rating:
5.0
Neelabh N. avatar
Neelabh N.
Associate System Engineer
Share
"A great project mgmt software"
What do you like best about Jira?

With jira we can manage projects and workflow. Also with additional addon apps which jira offers from its market place we can fullfill our all software development needs.

What do you dislike about Jira?

There are many things to learn for mastering the software. Nothing as such I dislike about the project.

What problems is Jira solving and how is that benefiting you?

We are using jira a project management, streaming releasing and also for test management. Yes with jira and agile our team has been more productive.

Enterprise (> 1000 emp.)
Apr 11, 2022
 Source
Overall Rating:
5.0
SV
Sandeep V.
Senior Project Manager
Share
"Jira - Project Management Tool"
What do you like best about Jira?

The ease of handing tasks, linking related tasks and stories together, building different reporting dashboards for multiple stakeholders and numerous available plugins such as test case writing, velocity chard, AIO reports etc to support day to day tracking of tasks. Integration with other Atlassian suites of products like - confluence, crucible etc.

What do you dislike about Jira?

There is no direct way of defining a team's available capacity as we have in other tools like Rally. (Or maybe I'm not aware if we have any such plugin)

What problems is Jira solving and how is that benefiting you?

We can manage different projects effectively by keeping a track of work progress for each team member, reaching out to relevant stakeholders by tagging them in the ticket itself, releasing the tickets & informing business teams. Overall we have been able to set a platform for effective communication within IT and business teams.

Enterprise (> 1000 emp.)
Apr 10, 2022
 Source
Overall Rating:
5.0
Surbhi C. avatar
Surbhi C.
Technical Specialist
Share
"Secure and fast project management tool"
What do you like best about Jira?

1. Tool is very smooth, fast and secure. 2. It is easy to customise roadmaps or planning board according to the requirements. 3. Easy to track project progress and ticket tracking. 4. It offers various features like filtering and ticket creation.

What do you dislike about Jira?

New user require little bit training because it is little bit complex.

What problems is Jira solving and how is that benefiting you?

Now I can track progress and time effort on assigned tasks very easily. Create tasks for other team members. I can create roadmap and managing the reports easily.

Small Business (50 or fewer emp.)
Apr 03, 2022
 Source
Overall Rating:
5.0
RAJU KUMAR G. avatar
Raju Kumar G.
Software Engineer
Share
"Very Good Project Management Tool"
What do you like best about Jira?

JIRA is the basic and most important thing during the development of any software. We use it for issue tracking, bug tracking, and project management.

What do you dislike about Jira?

The Mobile version is not that much user-friendly.

What problems is Jira solving and how is that benefiting you?

To Improve business process agility and Enhance decision making

Enterprise (> 1000 emp.)
Apr 03, 2022
 Source
Overall Rating:
5.0
Mohit A. avatar
Mohit A.
Senior Software Engineer
Share
"Best Project Management Tool."
What do you like best about Jira?

I like the User Interface of this tool because it looks modern, fast and response. Really great tool for all types of projects. We can create tickets according to the aligned tasks. It works on agile methlogy. We can gives times estimation to the client very easily. It gives transparency to the team member.

What do you dislike about Jira?

I don't have any issue. Great tool for our team.

What problems is Jira solving and how is that benefiting you?

Now we can assign tasks to the members. It gives transparency to the team member. Everyone can see the assign tasks, time estimations and efforts. It increase our project performance and saves lots of time.

Enterprise (> 1000 emp.)
Apr 01, 2022
 Source
Overall Rating:
5.0
SD
Sergio D.
Engineer
Share
"Essential for project management and monitoring."
What do you like best about Jira?

The best thing about this application is that it is really simple, its ease of use and its friendly and intuitive interface is really a pleasure for the user, I like how easy it is for the user to create tasks, subtasks or any project, with filters and panels, what I like the most is that the teamwork is real, anyone can access the task and check its current status and what changes have been made, I love how well the search option works, the integration with Slack is exquisite Plus it also has an alert and notification system that works great, and I love the Kanban and Scrum boards, plus they're easy to customize.

What do you dislike about Jira?

have no dislikes about this software, there was nothing that bothered me while using it.

What problems is Jira solving and how is that benefiting you?

It is easy, good and comfortable to create a board, customize it and keep track of the total progress of a project, it is very easy to manage each aspect of the project, in addition, the interface helps to quickly understand what each option is about, it has a learning line very fast, it integrates perfectly with other software such as GitHub, vscode, code collaborator, something that improves the experience, creating and sharing dashboards is very easy, I love the search function and being able to filter what I need at the moment, I love managing reports, workflows, and a really good notification system.

Small Business (50 or fewer emp.)
Mar 30, 2022
 Source
Overall Rating:
5.0
FN
Frumi N.
Cfo
Share
"Jira is the most amazing product ever"
What do you like best about Jira?

I love the fact that we can adjust the settings. The customer service is amazing.

What do you dislike about Jira?

There is nothing I dislike, Jira is very accomodating and they adjust to our needs.

What problems is Jira solving and how is that benefiting you?

We became more of professional company since we started using Jira

Small Business (50 or fewer emp.)
Mar 29, 2022
 Source
Overall Rating:
5.0
CC
Cris C.
Android Developer
Share
"A great task manager"
What do you like best about Jira?

Jira helps us to categorize and organize task times in a very optimal way, it has helped me a lot in my daily tasks and to enter my development times the tool is super useful

What do you dislike about Jira?

Actually, the disadvantages are few, the third-party integrations have improved a lot, perhaps more info for integrations with third-party time markers would be great, but little by little they are integrating new options on the market

What problems is Jira solving and how is that benefiting you?

It helped us to optimize our development times. Help us control bugs Help us mark our priority stories with boards The product helps us to fully organize our work agendas in an efficient way

Enterprise (> 1000 emp.)
Mar 24, 2022
 Source
Overall Rating:
5.0
LH
Lucas H.
Engineer
Share
"Simple project management tool."
What do you like best about Jira?

I like the configuration, it is really simple, it has the basic and essential tools for project management, I like the quality of the graphics, it also has Kanban and Scrum boards, easy to use and manage, I love the appearance of the application, it is easy to assign and delegate tasks, manage projects, view the status of tasks and projects, it is easy to add files, I like how easy it can be to update tasks or see the work of the team, it is really useful for teamwork, integrates very well with major platforms, and is very flexible.

What do you dislike about Jira?

I did not find anything negative about this software, I have no complaints about it.

What problems is Jira solving and how is that benefiting you?

The greatest benefit that this software gave me was to noticeably improve teamwork, besides that any aspect can be configured and that is very important, I love that I can customize the workflow as much as I want, the Kanban boards are a delight, very easy to use, love the search function, love that I can assign tasks to my colleagues, long-term planning is simplified in a great way, the integrations with GitHub, ZenDesk and Power BI are really powerful It is a very automated software and that helps in time management.

Enterprise (> 1000 emp.)
Mar 21, 2022
 Source
Overall Rating:
5.0
Daljit S. avatar
Daljit S.
Technical Specialist
Share
"Wonderful Project Management Tool"
What do you like best about Jira?

Great tool for tracking project progress. We can easily create tickets and assign tasks to the team members . It helps to maintain project pipeline. It works on both methology agile and waterfall. Secure and easy to use tool.

What do you dislike about Jira?

Nothing as such really useful tool for all types of projects.

What problems is Jira solving and how is that benefiting you?

It helps to maintain workflow and gives estimation to the clients easily. Every team members see the tasks progress and create tickets easily of any issue or bug. Really it saves lots of time of efforts. Great tool for tasks progress monitoring.

Enterprise (> 1000 emp.)
Mar 21, 2022
 Source
Overall Rating:
5.0
Angela K. avatar
Angela K.
Web Content Evaluator
Share
"Excellent software for Project Managment"
What do you like best about Jira?

All you need in one place. Easy to keep track of progress across different teams.

What do you dislike about Jira?

Jira is top-notch, it just takes a bit to get familiar with it

What problems is Jira solving and how is that benefiting you?

Managing all current and upcoming projects, organizing tasks, and collaborating with all the involved departments.

Small Business (50 or fewer emp.)
Mar 20, 2022
 Source
Overall Rating:
5.0
gaurav d. avatar
Gaurav D.
Software Test Engineer
Share
"JIRA Review"
What do you like best about Jira?

JIRA is test management tool which is user friendly and very much easy to handle.even any person is beginner who dont have any knowledge about project management then also he/she can be able to learn and practice on JIRA.JIRA is very much used for writing test cases , bug logging in almost every IT company.

What do you dislike about Jira?

When we talk about dislike regarding JIRA then main issue while we using JIRA (server based version) we can not able to add user after certain limit ,also we can not able to create customized test case template where we can able to add fields manually.so if that can be overcomed then it will be more benificial for the user.

What problems is Jira solving and how is that benefiting you?

We can able to use JIRA for various reasons like logging of any bug found in software by software test enginner or quality analyst.also it is very much useful for writing test cases and execute them.bug tracking is very much easy using JIRA for both developers and test engineers.