Clean look and feel, layered pages to know how far down one path of navigation you have already gone, multiple ways to get to similar information based on preference.
Sometimes the navigation feels too layered, like you have to go all the way back to the beginning and start over. Scroll glitching can get in the way. Sometimes the loading of information takes a really long time compared to Classic Workamajig.
Project management system to house budget, timekeeping, deadlines, task directions and information, and team communication. Billing that directly connects to labor and expense costs are providing us with business information we've never had before as a small agency.
I appreciate how they value and understand the perspectives of so many different users. It is just one product, but it becomes something totally different and unique to each person that uses it. It is so customizable and comprehensive, anyone from billing to creative can be comfortable and get what they need.
Although I do appreciate the refreshed UI design in Workamajig Platinum compared to the incredibly clunky Standard, I feel like their UI reinvents the wheel a few too many times. Getting around is not always intuitive, and many times it feels like they cleaned up TOO much, so that certain things are hard to find. Plus the option to have multiple modules open in the same window will be very missed.
Workamajig is an end-to-end workflow management solution. We need very little, if anything else. From my department, I see Workamajig as offering excellent efficiencies in project management, time cards, and billing. Having all those components connected to the same database keeps us moving at the pace of the work coming in.
I like the automation it can provide for reporting purposes and the ease of assigning tasks. I also like the webinars that enable you to use WMJ to the best of your ability. Workamajig makes it easy to create projects, assign tasks and track deliverables. The automated reports also save me a great deal of time as I need to run at least 3 reports daily. I also like that the reports can be customized. It feels like a system I created specifically for my needs.
There are so many features and different ways to use it. You may feel overwhelmed at times. Although the webinars help a great deal, if you are not using Workamajig as the presenter is using it, it can get confusing and make you feel like you need to revamp the way you are currently using it. Although the customization of the system is a huge help, it sometimes feels like you need to be an IT expert to do so.
The business problems that WMJ has helped me solved are around the trouble I had with resourcing and capacity of our Marketing Services team. Workamajig also allows me to schedule projects and tasks as well as track deliverables. The benefits that I've realized are that the automated reports also save me a great deal of time as I need to run at least 3 reports daily. I also like that the reports can be customized. It feels like a system I created specifically for my needs.
I love the fact that estimates, hours, budgets, finances, purchasing and all things that go into running a successful creative company are tied together. Client, project and operational costs are all available in one system. I also LOVE that I can create custom reports and schedule them to automatically be sent out. While not all data sets are available in all reports, the flexibility is really incredible.
Workamajig is a beast. Because there is so much "in" the system, working through data, reports and finding your way is sometimes cumbersome. There is definitely a learning curve the first year or so, but the training and support we have had available was very helpful. In some instances we've had to hire outside consultants to help "build" our system, but it was well worth the effort and expense. 5 years in and we utilize almost every aspect of the system.
Insights from all the data throughout the system is helping us make financial, personnel and resourcing decisions. And as we grow we are needing more resourcing help and Workamajig is doing that.
I like the simplicity of having job tracking, billing, time sheets, and feedback tools all in one place
I don't like that I cannot view images and PDF's within the interface or the automated emails that WMJ sends. Having to download those images is a hassle when compared with similar tools like basecamp
We are seeing great value in having our jobs tracked and trafficked with our employees timesheets integrated
I used workamajig in the past when I was a creative PM. It was a great tool to estimate project costs and also track my hours on multiple projects. Reporting capabilities have helped and created a lot of insights.
No complains here, I have enjoyed using this tool for my PM needs.
Hours tracked, helps to estimate next similar job. Can also see other users time tracked on each project.
The time keeping can be stretched by day, weeks, hours and as someone who has to keep track of their time in 15 minute increments I feel the start/stop functionality lets me focus on work instead of hours.
Mobile use is a little weird, the calendar often overlaps buttons that I need but on the whole it's still a TON better than the old flash-based version.
We use it for everything from account, project management, time tracking. Using platinum is relatively new for us and we're discovering which browsers it works best in but almost everything we do, including project notes in the diary function are through WMJ.
I don't mind the time-keeping function. Pretty straightforward.
It's far too robust for the average agency. If an agency were to use Workamajig to its full extent, no one in the agency would need talk to anyone. Everyone could do their job via the system, and everyone else would feed off the prompts, notifications, tickets, etc. But in reality, no one group of diverse individuals will ever use a system so perfectly. It's not realistic. It requires too much precision. It requires too much time. In our agency's case, we would take longer to log a project into Workamajig, and follow the appropriate steps, than to simply complete it without using Workamajig. Honestly -- it's too much.
We don't use Workamajig for anything else but time tracking.