Zoom may be software that you're already familiar with but their Video Webinar is definitely a more robust and comprehensive communications tool that most have yet to explore. With Video Webinar, users get access to features such as presentation engagement tools, dual screen support, live broadcasting to YouTube, polling, and other features that are essential for webinar streaming and virtual events.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Scales up well. Seen it stably support a 100k person webinar. Works well on Win/Mac/OS X with a consistent interface (which is important when describing to someone, "Click here then here..."). Mostly painless audio interfacing.
Sometimes overeager to switch audio devices, even at a bad time. Controls for letting people in or speak are notoriously unclear, leading to confusion and zoombombing.
Class lectures
Zoom was an average video chatting website. I did not like much about it, as it was not very easy to use, it was not very good quality, and there are many better video options out there other than zoom.
My camera never works when video chatting with someone, even though my webcam is enabled. I use other video products in which my camera works just fine. For some reason, I can always see the other person but they cannot see me. Also, the video quality always lags even though my internet is perfectly fine. Finally, the sound quality is never that great, and always goes in and out.
I have used zoom to interview with companies several times for internship possibilities, and I have not really realized any benefits considering there are better video chatting options that are easier to use.
It was easy to use as most virtual meetings take place on Zoom.
The engagement features were minimal and did not appeal to a large crowd. The lack of opportunities to personalize was missed.
Unsure of any new developments by Zoom Events.
I like that it has an emoji keyboard, you can annotate with type-in text, options for hiding your self-view are available, and there's an array of ways to communicate - via phone, PC/Laptop Mic, External Mic device, or simply type.
I dislike that it consumes so much of my computer resources and freezes randomly. Especially after a meeting is finished and everyone has said their goodbye's, Zoom stands there and freezes - and it's a common problem for many people! I also dislike how cloud recordings are kept and deleted after a certain period without any option to extend them. Furtherly, I would like to know how my data is being processed, what data is being kept, and what's happening live-time with my data.
Zoom is helping (somewhat) with connecting people during COVID-19 restrictions and so on. But it's nothing special since numerous companies are doing the same each day, every day.
Like best is that you can easily screenshare with this software.
The download takes up not only so much space, but the program itself is jumbled and messy, as reads in my title. It's not as user friendly as I'd want it to be - and it's not as nice to like at as Skype is.
Benefits are meetings with people from around the globe, at any time, any schedule, etc.
The video quality is the same you would expect from Zoom Meeting
I don't know who designed the Zoom Webinar portion of the product portfolio, but it's not clear they've ever used a computer. Everything about the experience - creating the webinar itself, setting up the landing page, broadcasting - is completely backwards and unintuitive. For example, under the "Branding" tab is where you add speaker bios. Really? And then for the polling feature, it has two options - "Single Choice" and "Multiple Choice." In Zoom-speak though, both are what we all think of as multiple choice, but "Multiple Choice" is where you can select multiple options. And then it has fields for about a dozen answers. I can't even describe it. It's almost impressive that they took what should be a stupid simple feature and somehow made it incredibly confusing. This is just a sampling. Honestly it's one of the worst-designed products I've seen. It's just one cluster on top of another. I'd short Zoom's stock just based on this. Incredibly sloppy.
Basic webinar. None. It's hurt us. The video feature wasn't working on the webinar with our client and they weren't happy.