Pure Chat vs Tidio

Take a look at how Pure Chat and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. Pure Chat scores 4.3 out of 5 from 204 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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Pure Chat Logo

Pure Chat

4.3
(204)
Tidio Logo

Tidio

4.7
(1,413)
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At a Glance
Pure Chat Logo
Pure Chat
Starting at:
$10.00/month
Tidio Logo
Tidio
Starting at:
$19.00/month
Overview
Pure Chat Logo
Pure Chat
Pure Chat is a platform for small and mid-sized organizations built to help engage their website visitors by using live chat software. The Pure Chat software is built to streamline the entire customer journey to share information with visitors, nurture leads, provide support, and deliver exceptio... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pure Chat
View 5 images
Pure Chat Screenshots
Tidio Logo
Tidio
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
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Pricing
Pure Chat Logo
Pure Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Additional Users - Pro
$10.00
/ month
Additional Users - Growth
$15.00
/ month
Growth
$49.00
/ month
Pro
$99.00
/ month
See all pricing
Tidio Logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Reviewer's Segments
Pure Chat Logo
Pure Chat
Small Business
56.37%
Mid Market
31.37%
Enterprise
12.25%
Tidio Logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
Pure Chat Logo
Pure Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio Logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Pure Chat Logo
Pure Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Tidio Logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Pure Chat Logo
Pure Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tidio Logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Pure Chat Logo
Pure Chat
Total integrations: 8
  • Agile CRM
  • Duda
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Nimble
  • Pagecloud
  • Pinecone
  • Shopify
  • Site123
  • Squarespace
  • Testimonial
  • Wix
  • Zapier
  • Zoho CRM
Tidio Logo
Tidio
Total integrations: 11
  • Agile CRM
  • Duda
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Nimble
  • Pagecloud
  • Pinecone
  • Shopify
  • Site123
  • Squarespace
  • Testimonial
  • Wix
  • Zapier
  • Zoho CRM
Top Alternatives
Pure Chat Logo
Pure Chat
See all alternatives
Tidio Logo
Tidio
See all alternatives
Company Details
Pure Chat Logo
Pure Chat
  • By Ruby Receptionists
  • Located in Portland, Oregon, United States
  • Founded in 2003
Tidio Logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013