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ClickMeeting Logo
ClickMeeting
4.2
(233)
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ClickMeeting Reviews & Product Details

ClickMeeting Overview
What is ClickMeeting?

ClickMeeting is an efficient webinar management platform for businesses who want to boost their digital reach through professionally hosted and branded webinars. The platform’s tools and features are notably intuitive and user-friendly, making it one of the simplest options available today, especially for internationally hosted events. ClickMeeting is also customizable, with users able to tailor everything from the webinar room as well as other key elements needed to establish effective branding for any event. Types of content that can be hosted on ClickMeeting include Facebook and YouTube Live, presentations, surveys, and polls, just to name a few. It also comes with accurate analytics that can provide deeper audience insight for future events.

Company ClickMeeting Sp. z o.o.
Year founded 2011
Company size 51-200 employees
Headquarters Gdansk, Pomeranian Voivodeship, Poland
Social Media
ClickMeeting Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about ClickMeeting
What ClickMeeting is best for?
How does ClickMeeting compare to BlueJeans Virtual Events?
What are the pros and cons of ClickMeeting?
ClickMeeting Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
ClickMeeting Pros and Cons
Pros
  • Supports full audio and video recording of live sessions
  • Offers chatfunctionality and interactive sessions
  • Integration with Facebook Live and YouTube for added engagement
  • Supports HD video presentation for multiple presenters
Cons
  • System delays caused by larger number of guests
  • Lacks automatic transcription
  • Relatively expensive
ClickMeeting Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
HD Video and Audio
Hand Raising
Host Controls
Integration with CRM
Landing Page Templates
Lead Generation Tools
Live Polling
Mobile Access
Multilingual Support
On-Demand Webinars
Post-Webinar Surveys
Q&A Management
Recording and Playback
Registration Management
Screen Sharing
Social Media Integration
Surveys and Feedback
Virtual Backgrounds
Whiteboard Tools
ClickMeeting Media
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ClickMeeting Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2024
ClickMeeting Logo
233 ClickMeeting Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Feb 27, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Good"
What do you like best about ClickMeeting?

Goof when it works. Too many issues, particularly;arly audio.

What do you dislike about ClickMeeting?

too many audio issues with audio, clunky

What problems is ClickMeeting solving and how is that benefiting you?

client communication

Small Business (50 or fewer emp.)
Feb 27, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Good solution for less money."
What do you like best about ClickMeeting?

I like being able to set a custom window for sharing my screen - super handy. Instead of having to choose the whole screen or a particular application. Also like the new recording feature where you can pick what parts go into the video.

What do you dislike about ClickMeeting?

It would be nice if it was easier to switch branding (i.e back and forth) Since we have different branding for our software. It would be nice if there was a way to have the moderated chat be "on" to begin with. Really just looking for a place for people to submit questions. Disappointed that I lost a recording - did not record right and customer support was not able to recover it for me.

What problems is ClickMeeting solving and how is that benefiting you?

Mainly Customer Training on new software features that we send out. Then post the recording for later events.

Small Business (50 or fewer emp.)
Nov 29, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Good but you need to be technical"
What do you like best about ClickMeeting?

The fact that you can record the webinar and upload it for future viewing

What do you dislike about ClickMeeting?

Don't really dislike anything, but except for I am technical iy would be impossible

What problems is ClickMeeting solving and how is that benefiting you?

Educating Business Owners on reducing their taxes

Small Business (50 or fewer emp.)
Nov 29, 2017
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Hard to understand what viewers can actually see"
What do you like best about ClickMeeting?

Easy setup and invitations, customization is simple enough

What do you dislike about ClickMeeting?

during the webinar, I was playing around with some of the chats (I was one of 3 presenters). Even though we were sharing a presentation, and that should have been the only thing they saw, they were able to see me moving around that chat panel (I wasn't familiar with it)

What problems is ClickMeeting solving and how is that benefiting you?

Trying to increase engagement with our brand. Its been pretty good for that

Small Business (50 or fewer emp.)
Dec 01, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Gets the job done"
What do you like best about ClickMeeting?

ClickMeeting allows us to hold webinars with our clients to announce new functionality or provide in-depth functionality walkthroughs. We never have any problems with lag or access as with other software, and the chat function helps us address issues or answer questions live.

What do you dislike about ClickMeeting?

Audio quality is poor, especially in recordings, and time format is always UTC which confuses our clients.

What problems is ClickMeeting solving and how is that benefiting you?

ClickMeeting facilitates communication with our client base, especially later since the recordings can be referred to by our support staff.

Mid Market (51-1000 emp.)
Oct 13, 2020
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"A lot of bugs and lack of customer service"
What do you like best about ClickMeeting?

- reliability of streams - user friendly interface

What do you dislike about ClickMeeting?

- some features available in upgraded plans are not working properly - files attached to the webinars could not be downloaded by the participants - certificates of attendance were not sent to all participants - customer service is a joke - all they managed to say is that apparently customers are using improper web browsers (all of them!) and we had to provide the files through different website, which looked really unprofessional

What problems is ClickMeeting solving and how is that benefiting you?

The question should be what bussiness problem had clickmeating caused.

Small Business (50 or fewer emp.)
May 25, 2020
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"NOT! NOT!"
What do you like best about ClickMeeting?

Nothing... Nothing... Nothing... Nothing...

What do you dislike about ClickMeeting?

Expensive, FULL OF BUGS, We lost more than 500 clients because of technical problems and Clickmeeting do nothing with knowledge of what is not working right.

What problems is ClickMeeting solving and how is that benefiting you?

NON... this is crap...

Enterprise (> 1000 emp.)
Oct 16, 2019
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"ClickMeeting - Poor Customer Experience"
What do you like best about ClickMeeting?

It records our proctored assessments that we administer

What do you dislike about ClickMeeting?

Customer Services is extremely poor, not user friendly, does not automatically delete rooms after a certain amount of time

What problems is ClickMeeting solving and how is that benefiting you?

Proctored Assessment

Small Business (50 or fewer emp.)
Mar 06, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"too expensive"
What do you like best about ClickMeeting?

customizable UI.................................

What do you dislike about ClickMeeting?

the price, and bad screensharing app / features

What problems is ClickMeeting solving and how is that benefiting you?

screensharing of 3D geometry

Small Business (50 or fewer emp.)
Feb 27, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Moved onto another product."
What do you like best about ClickMeeting?

I liked the price - it was very competitive.

What do you dislike about ClickMeeting?

The main reason I use software like this is for screen recording. But the recorded file shows the whole software and not just the particular application I was using. I can't sell a recording that is a full view of the back end of a webinar platform.

What problems is ClickMeeting solving and how is that benefiting you?

I was hoping for it to be my longstanding recorded webinar tool.

Small Business (50 or fewer emp.)
Feb 27, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Clickmeeting Review"
What do you like best about ClickMeeting?

The ability to show videos (youtube) and Powerpoint

What do you dislike about ClickMeeting?

The audio is NOT good, and people on smartphones cannot see the videos, and it is very difficult, esp smartphone users, to switch back and forth between chat, and presentation mode...

What problems is ClickMeeting solving and how is that benefiting you?

I have used it exclusively to share training topics and info with my business team, globally...

Small Business (50 or fewer emp.)
Feb 27, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"I really really wanted to like ClickMeeting, but their platform let us down too many times"
What do you like best about ClickMeeting?

Pricing was fair (if the tech worked), online chat support was responsive in answering simple questions, CM was fairly easy to set up

What do you dislike about ClickMeeting?

Tech was completely unreliable. We experienced countless complaints about the quality of our streams (audio and video). We had at least 2 occasions where the tech failed completely while we were trying to broadcast to 1000+ people. It was humiliating and we finally got tired of writing apology emails to our viewers and quit CM. The answer from CM was always that it was our fault, never CM's tech or servers fault. We had our internet connections maxed out, had tech experts come into our facilities and check all connections and speeds, and they said our internet connections were smoking and there were no problem on our end. We ran multiple tests,rehearsals, and speed checks in preparation of our webinar events. The last straw was when we paid extra to increase our seating for a 1000+ for our big webinar, and paid to have a CM tech on call during the webinar in case there was a problem. Once we went live, the tech immediately melted and we could not broadcast. Our paid CM tech support was no where to be found for over 10 minutes as this nightmare unfolded. When they finally responded, they once again said the issue was on our end and there wasn't much they could do. Since then we switched to a new webinar vendor. We have broadcast the same webinars, big crowds, same setups with this new vendor,, and amazingly have had ZERO tech issues. Our viewers responded that it was the best audio/video they had ever seen from us. ClickMeeting was so promising in many other ways, but when it can't perform consistently well at its one job -- providing a decent broadcast experience -- we had to move on.

What problems is ClickMeeting solving and how is that benefiting you?

We were looking for an affordable and reliable webinar platform to use regularly for presentations to our customers. CM failed at providing the reliable part.

Small Business (50 or fewer emp.)
Jan 25, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Horrible customer service- do not use! "
What do you like best about ClickMeeting?

It's easy to use once you get the hang of it

What do you dislike about ClickMeeting?

- They only have a 50 person cap for webinars- after that you have to manually approve people- we have over 10 webinars a week, and going in to manually approve attendees is not time efficient. I asked if they would stop the registration page after 50 sign-ups, and never received a reply. - HORRIBLE customer service. I'm still waiting (it's been 8 days) for an email response from Łukasz. He/she just left me hanging after I contacted support. I tried to live chat with them once as well since all of the waiting rooms had the same presenter, and I was trying to figure out the problem. The liv echat person said it was my fault. and provided to help. - We've received many complaints from members that the platform is hard to sign in to, and when they contact customer support, they're are rude and condescending.

What problems is ClickMeeting solving and how is that benefiting you?

The ability for our membership to connect and learn.

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