Flywheel is a web hosting company that offers WordPress hosting solutions popular among web developers, creative agencies, and web designers. The platform’s reliable services and fast speed ensures that any site created on Flywheel will run smoothly. It also provides straightforward tools that allow users to create websites from scratch, using only one-click staging features and free demo sites. It features a well-designed, easy-to-understand interface accessible via an intuitive dashboard.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The support staff. They talk fast but they are very knowledgeable. I was able to establish my dashboard in minutes.
Nothing so far. The only gripe I can think of is not a gripe at all. I just wish I discovered this platform sooner.
The ability to integrate my clients WordPress sites in one place-priceless.
Flywheel has a simple dashboard, and it is easy to find the main tools you need to manage your WordPress websites. You can set up free SSL, get an overview of your plugins' status, visitor stats, and backups at a glance. Support is readily available via chat or email. I recommend Flywheel as a solid solution for lower-traffic sites that don't have a membership or eCommerce shops.
Their services Performance Insights is too expensive and should be offered on all plans. I don't understand why they charge extra for this. They also don't give up much information about the server setup. This normally isn't very necessary, but makes it difficult to run anything that requires any heavy resources, such as busy membership or eCommerce websites.
It is very easy to manage client websites from their dashboard. Clients like it because it isn't cluttered with technical details. Agencies will enjoy the ability to create a template site and clone sites quickly to get started on new projects. For the most part, support is pretty good, especially for standard requests. They are friendly and pretty quick to respond. It is easy to manage many sites and hand them off to clients if they want to leave your services. They also have a great blog and seem to care about the community. Staging sites can be spun up in a matter of minutes and backups are as easy as clicking a button.
It's faster than most other hosting platforms with a mostly responsive support team. The dashboard gives you all the necessary controls to manage your WordPress websites, being easy to use and pleasant to look at, with security and daily backup features in the case of an emergency.
The staging environments they provide are slow and often needs its memory boosted to not run into memory exhaustion errors between every WordPress dashboard page load. Some support staff members have no clue what they're talking about in certain circumstances, requiring you to elevate the support ticket to a higher-level tier. Processes sometimes get stuck, needing a support agent's help to rectify. Our hosting accounts have been stuck on the legacy hosting platform, which hosts our websites on the same server, adversely affecting performance, especially during heavy spambot attacks. After requesting multiple times for conversion over to their new hosting infrastructure, they still haven't migrated our accounts over to it, keeping us in the legacy platform. Unfortunately, this means we can't take advantage of all the features the new hosting infrastructure offers.
Keeps all of our "Enterprise" hosting clients all in one place, on a server that's more secure than other hosting platforms. The server's fast enough and gives us plenty of tools to optimize performance with caching mechanisms and complimentary CDNs—a good value for the money, with a service that scales with you as your client base grows.
We liked that Flywheel attempts to manage version upgrading, by using their control panel to upgrade to the latest version of WordPress.
We didn't like that we found the hosting to be slow at times, and that long processes like bulk image resizing stalled or were much slower than a VPS solution.
We needed a way to host WordPress web sites, and a business problem was running a server. Flywheel has the benefit of managing WordPress web hosting and the database for you, including backups. This benefits from saving time.
Their support in integration was pretty smooth.
The migration took much longer than expected and thus we were unable to complete it before we got acquired. When we canceled our service we are still getting charged with no response from their online support or email. I had to block their billing from my credit card company as they just don't respond to billing.
We didn't get to realize the benefits are the migration to FlyWheel just took too long. We wanted a managed hosting environment that allowed our DevOps to focus on other platforms with improved performance.
Ease of use. The dashboard is very helpful in building Wordpress sites.
Nothing to dislike about it. Maybe the payment plans, wish there was a cheaper, unlimited option.
Hosting. The dashboard is great.
Their choice of Google Cloud Platform, Growth Suite, client reports, and billing capabilities using Stripe are exceptional features for agencies that you don't want to miss.
There's not much to dislike. The minor issues may seem significant, but it's just a matter of voting for your feature and hoping it will get implemented. Staging backups are missing, and that's all to complain about for now.
We have been hosting our clients at another host that does not offer managed WordPress hosting with the ability to send out client reports and also send out invoices for work done. Flywheel helps us do all that and be super-efficient.
I really like the simple UX and it is great for people who are not very familiar with web technology. This host is very user friendly towards people who are looking for a simple website with no problems.
I dislike that a lot of the times we have to edit our website requires talking to flywheel support instead of us changing from within.
It solves the problem of paying for a large amount of hosting sites. This is a really good tool for digital agencies looking to have a bulk host.