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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Pricing Overview

Jotform Pricing Plans
Free plan
Subscription
Jotform has 5 pricing plans, from $0.00 to $129.00. Look at different pricing plans below and see what tier and features meet your budget and needs.
Free
Free plan
Bronze
$39.00
/ month
Silver
$49.00
/ month
Gold
$129.00
/ month
Enterprise
Contact Us
Pricing information for Jotform is supplied by the software vendor or retrieved from publicly accessible pricing materials. The pricing details were last updated on February 18, 2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Jotform Pricing Reviews

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
4.0
Siddhant G. avatar
Siddhant G.
Software Engineer
Share
"Does the job for my business, easy to create customizable forms"
What do you like best about Jotform?

Jotform is very intuitive, have an easy to use drag and drop interface, and offers a rich set of templates and customizable options based on business needs.It integrates well with payment processors, and CRMs, which is a big superpower for any business. They offer free plan, which is a great option for us to try it out first.

What do you dislike about Jotform?

Jotform delays responses to customer's queries sometimes, which is a major drawback of its. Moreover, features belonging to premium plans seems a little underwhelming for a price they charge.

What problems is Jotform solving and how is that benefiting you?

Jotform offers an interactive and super easy to use drag and drop interface to make online form builders, from absolutely no cost for me. I have incorporated Jotform forms in the feedback survey conducted during checkout in hotel business, and it becomes super convenient for me to track customer's feedback. Moreover, customers are able to use it on phone as it being mobile responsive as well.

Small Business (50 or fewer emp.)
Oct 16, 2022
 Source
Overall Rating:
5.0
BC
Bryan C.
Assistant Marketing Manager
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"Jotform delivers the best cost-value ratio of any form creating app"
What do you like best about Jotform?

Most other form creating apps and solutions have pricey freemium models, while Jotform provides tonnes of value right from the free forever plan. I plan to use this service for the long time to come.

What do you dislike about Jotform?

Perhaps make the interface more beautiful. Aesthetics do play a part in making a form beautiful and fun to fill out too.

What problems is Jotform solving and how is that benefiting you?

Helping me to create forms and gather data for my work!

Mid Market (51-1000 emp.)
Jun 14, 2023
 Source
Overall Rating:
4.5
Purushottam S. avatar
Purushottam S.
Secretary General
Share
"Effortless Form Creation and Management: A Review of JotForm's Powerful Solution"
What do you like best about Jotform?

One of the standout features of JotForm is its user-friendly interface and intuitive form creation process. It allows me to effortlessly design and customize forms according to their specific needs, without requiring any coding knowledge. The drag-and-drop functionality makes it a breeze to add and arrange form fields, while the vast collection of pre-designed templates provides a head start for various use cases. Additionally, JotForm offers a wide range of form fields and customization options, enabling me to create highly interactive and personalized forms. Whether it's multiple-choice questions, file uploads, conditional logic, or payment integration, JotForm has it all covered. Another aspect that deserves praise is JotForm's robust form management system. It provides a centralized platform to track, organize, and analyze form responses effectively. The notification and alert system ensures that I stay updated on new submissions, while the integrated analytics tools provide valuable insights and data visualization. Furthermore, JotForm's seamless integration capabilities with various third-party applications, such as CRM systems and project management tools, make it a versatile solution for businesses and organizations. It simplifies data collection and streamlines workflows by allowing form submissions to be automatically transferred to other platforms.

What do you dislike about Jotform?

While JotForm offers a comprehensive set of features and functionalities, there are a few areas that could benefit from improvement. One area of concern is the pricing structure of JotForm. While it does offer a free plan with limited features, some users might find the pricing plans relatively higher compared to other form-building platforms. This can be a drawback, particularly for individuals or small businesses with tight budgets or limited form requirements. It would be beneficial if JotForm could introduce more flexible and affordable pricing options to cater to a broader range of users. Another aspect that could be enhanced is the customer support provided by JotForm. While they do offer support through email and a help center, some users have reported experiencing delays in receiving responses or finding solutions to their queries. Enhancing the responsiveness and accessibility of customer support channels, such as introducing live chat or expanding the support team, would greatly improve the overall user experience. Furthermore, although JotForm offers a variety of form templates, the overall design options for customization can sometimes feel limited. While the drag-and-drop interface is convenient, users looking for more advanced design options or greater control over the form's visual appearance may find JotForm's capabilities somewhat restrictive. Lastly, while JotForm integrates with numerous third-party applications, there might be some specific integrations that are missing. Users seeking integration with less common or niche software might face challenges in connecting their forms seamlessly with their preferred tools.

What problems is Jotform solving and how is that benefiting you?

JotForm effectively solves several problems related to form creation and management, benefiting me in numerous ways: 1. Simplified Form Creation: JotForm eliminates the need for coding or technical expertise, enabling you to create professional and functional forms effortlessly. This saves you valuable time and resources, particularly if you don't have a dedicated web development team. 2. Versatile Customization Options: JotForm offers a wide range of form fields and customization settings, allowing you to tailor your forms to your specific requirements. Whether you're collecting data, processing payments, or gathering feedback, JotForm provides the flexibility to create forms that align with your individual needs. 3. Streamlined Form Management: JotForm's centralized platform serves as a hub for managing your form submissions, making it easy for you to track and organize responses. This saves you from the hassle of manually collecting and organizing data, ensuring efficient data management and analysis. 4. Integration Capabilities: JotForm integrates seamlessly with various third-party applications, such as CRM systems, project management tools, and email marketing platforms. This enables you to automate workflows, sync data across multiple platforms, and streamline your overall operations. 5. Mobile-Friendly Forms: With the increasing use of mobile devices, JotForm ensures that your forms are responsive and optimized for mobile viewing. This allows you to reach a wider audience and enables form submissions on the go, enhancing convenience and accessibility. 6. Data Security and Compliance: JotForm prioritizes data security, employing industry-standard encryption and secure storage measures. This gives you peace of mind, knowing that sensitive information shared through your forms is protected. As a user, these benefits translate into significant time savings, improved productivity, enhanced data management, and a streamlined user experience. JotForm's solution simplifies the entire process of creating, managing, and analyzing forms, empowering you to focus on your core objectives without getting bogged down by technical complexities or administrative burdens.

Small Business (50 or fewer emp.)
Dec 16, 2023
 Source
Overall Rating:
5.0
MA
Mohammed A.
Founder
Share
"Streamlining my data collection process was a breeze with JotForm."
What do you like best about Jotform?

You know, one of the things I really love about JotForm is how ridiculously easy it is to create forms. I'm not a tech whiz by any means, but their drag-and-drop form builder makes me feel like a pro without needing a degree in coding. It's like playing with digital building blocks – you just grab what you need and drop it where you want it. No headaches, no frustration. And let's talk about customization – it's a dream. I can tweak the look and feel of my forms without feeling like I'm in over my head. They've got this whole range of themes, fonts, and colors, so my forms look slick and match my style. It's like having a personal designer at my fingertips. What really sold me, though, is how responsive it is. I mean, my forms look good on anything – whether it's a computer, tablet, or even my phone. It's like they get that the world is mobile, and they're right there with it. Plus, I've got to give a shout-out to the time it saves. No more wrestling with code or spending ages figuring things out. I get polished, professional forms without the headache. It's the kind of tool that just clicks with you. So, if you're like me – not a tech genius but want sharp-looking forms hassle-free – JotForm's your go-to. It's been a game-changer for me, no doubt about it.

What do you dislike about Jotform?

Couldn't say I do have any dislikes! If I have ever encountered an issue, customer service has always been there to answer and provide a resolution relatively quickly.

What problems is Jotform solving and how is that benefiting you?

Engagement with our clients, whether that be surveys, updates, etc., always used to be through e-mail at our firm, which can be a faff at times. Jotform has revolutionized this for us remarkably, providing a streamlined and efficient platform that has transformed the way we interact with our clients. With Jotform, the process of creating and distributing surveys or updates has become incredibly user-friendly. The intuitive form builder allows us to craft engaging and visually appealing forms without the need for technical expertise. No more wrestling with lengthy email threads or worrying about overlooked responses – Jotform has brought simplicity to our client engagement strategy. The real game-changer is the instant feedback and data collection capabilities. We now receive responses in real-time, enabling us to promptly address client needs and concerns. The dynamic analytics provided by Jotform have allowed us to gain valuable insights, helping us make data-driven decisions that enhance our client relationships.

Small Business (50 or fewer emp.)
Feb 15, 2023
 Source
Overall Rating:
4.5
TP
Trevor P.
Content & Marketing Manager
Share
"Robust Forms and Super Quick UI/UX"
What do you like best about Jotform?

I found Jotform long ago when I was looking for a simple form designer. The pricing was competitive, and the ease of designing forms was convenient and intuitive. Since then, JotForm has fully fleshed out its product to include many new elements while improving the visual UI/UX dashboard experience tremendously - and keeping the pricing reasonable.

What do you dislike about Jotform?

With all of the other improvements that Jotform developed, I was hoping they would refresh the Classic Form builder. I imagine they want people to use the "Card Form" more, but the Classis Form and the "Advanced Designer" function shouldn't get left behind.

What problems is Jotform solving and how is that benefiting you?

One arm of our business is in the travel industry, and we value the feedback of the guests who stay at our property. Jotform makes the surveys easy to create (1), easy to view for guests (2), and easy to analyze afterwards (3).

Small Business (50 or fewer emp.)
Jan 10, 2024
 Source
Overall Rating:
4.0
CS
Christine S.
Founder
Share
"Great for event sign ups, we use it every year!"
What do you like best about Jotform?

I love how it allows you to create professional (and customizable) sign up forms. It makes it easy to create different packages and charge different price points. It can collect payment right in the form, so once a person hits "submit," they are officially signed up for our event, taking a lot of the legwork out of traditional sign up forms.

What do you dislike about Jotform?

They only allow a certain number of payments through their sign up form per month before they ask you to pay. While I do understand this, the cost per year was a bit much for us. We have kept the free plan as we only do a couple events needing sign ups per year, but for a company that does many events the cost would be worth it. I would appreciate it if they added a "small use" feature, where we could pay for 2 events per year with unlimited payments. That I would willingly pay for, but it wasn't worth it to us to do an entire year when we are not an event-based business. If you are, I would not hesitate to recommend Jotform.

What problems is Jotform solving and how is that benefiting you?

Jotform simplified making a professional and customizable form. We could use our own photos in the background and for drop down menus. I use this at my photography company for photos with Santa and photos with the Easter Bunny. It was easy to customize packages and we are able to take payment directly through Jotform. We also were able to set up "time slots" for people to pick. Once payment was made, that time slot would show unavailable, which also prevents us from double booking and upset customers!

Small Business (50 or fewer emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
SS
Sudeep S.
Founder
Share
"Excellent Tool! Easy to use, versatile, highly customisable!"
What do you like best about Jotform?

The range of things one can achieve using Jot Forms and it's widgets is just mind blowing. From basic CRM, to sales, to suveys, post sale feedbacks, reporting every key aspect of a small business can be esily managed!

What do you dislike about Jotform?

For me, the form sometimes used to crash. Also the pricing was a bit high, maybe not for the western markets but for the country I am in, which is a very price sensitive market, the price is a bit steep.

What problems is Jotform solving and how is that benefiting you?

Moving from managing my business on excel to a more organised based system, Jot Form made it a cake walk for me. I could list all my products , collect payments and send out emails to customers!

Small Business (50 or fewer emp.)
May 24, 2022
 Source
Overall Rating:
5.0
KD
Katie D.
Director Of Exhibitions And Collections
Share
"So Flexible and Customizable! Great Templates!"
What do you like best about Jotform?

I love the sleek and professional look of the forms. They are so customizable and user-friendly, both as the admin preparing the form and a viewer filling out the form. The templates provide a great starting point. I feel like I only used a small fraction of the fields available - there are so many more uses for these forms that I'm excited to learn more about.

What do you dislike about Jotform?

In my forms, viewers are submitting artwork for review. Each viewer can submit between 1-10 artworks, and the form fields are the same for each artwork. For artists who only want to submit one artwork, they have to click "next" about 50 times or scroll a long way before they get to the end of the form. It would be great if the fields for each artwork could be grouped into an expandable set (so they have 10 expandable sets instead of 50 individual questions), or somehow viewers could indicate upfront how many artworks they'd like to submit. It would also be great if there were conditionally required answers - ie, a title is required for every artwork, but I can't mark each of the 10 "title" fields as required since it's only required for the number of artworks they want to submit (which may be less than 10).

What problems is Jotform solving and how is that benefiting you?

Typical artwork submission platforms are very expensive and the admin support, while helpful, is typically minimal on our shows. Nothing that internal staff couldn't handle. It is not feasible for us to have a free Exhibition Submission opportunity through a typical platform because we would pay a huge administrative fee. Also, the submission fields are way less customizable through our current provider, and the look and feel is not as contemporary. The pricing for JotForm is much more reasonable, you can't beat the great look, the fields are extremely customizable, and my whole team can use the account for their various form needs (which aren't always artwork submissions).