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Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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What Jotform is best for?
How does Jotform compare to Glide?
What are the pros and cons of Jotform?
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
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Jotform Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 04, 2024
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jun 14, 2023
 Source
Overall Rating:
5.0
ML
Mar Shondra L.
Founder
Share
"JotForm Makes Using My Documents So Easy!"
What do you like best about Jotform?

I love that JotForm allows me to easily electronically build my forms and documents just so I want them for my practice. My documents look good, and they are easy to share and track. I'm able to have the security I need, and get all of this for a reasonable price.

What do you dislike about Jotform?

I have no complaints. Using JotForm allows me to do what I need to do easily and affordability.

What problems is Jotform solving and how is that benefiting you?

My business is virtual. JotForm allows clients to sign off on the necessary forms before we meet. This streamlines client intake and makes paperwork completion faster.

Small Business (50 or fewer emp.)
Jun 14, 2023
 Source
Overall Rating:
5.0
TW
Tiara W.
Founder
Share
"All I need !"
What do you like best about Jotform?

Using Jotform is as easy as 1 2 3 ! I enjoy all the templates and the forms that they give us access too.

What do you dislike about Jotform?

I haven't personally run into any issues with JOTFORM . I can't say there is anything i dislike about it .

What problems is Jotform solving and how is that benefiting you?

Keeping track or the people who join my ministry .

Small Business (50 or fewer emp.)
Jun 13, 2023
 Source
Overall Rating:
5.0
MR
Muhammad Usman R.
Founder
Share
"Best e-signature and form template website"
What do you like best about Jotform?

I had the opportunity to sign up to use e-signature and was surprised by how helpful this website could be. This website could reduce so many admin tasks and improve working environments.

What do you dislike about Jotform?

The website was a little complicated in the beginning. However, after using it for a few times, I got used to it. Therefore, I suggest making more user friendly.

What problems is Jotform solving and how is that benefiting you?

It saves a lot of time by making the system automated and not manual anymore.

Small Business (50 or fewer emp.)
Jun 12, 2023
 Source
Overall Rating:
5.0
CC
Claudia C.
Founder
Share
"Muy buena plataforma!!"
What do you like best about Jotform?

El diseño que tiene es muy amigable y muy fácil de usar.

What do you dislike about Jotform?

Si no pagas la suscripción mensual tienes como mínimo 100 submissions

What problems is Jotform solving and how is that benefiting you?

Me ayuda a tener un mejor orden con mis preguntas

Small Business (50 or fewer emp.)
Jun 09, 2023
 Source
Overall Rating:
5.0
MZ
Marina Z.
Founder
Share
"Great Experience"
What do you like best about Jotform?

It allows our group to collect data for our dancer registration in an easy way.

What do you dislike about Jotform?

Nothing. I think everything is very user friendly.

What problems is Jotform solving and how is that benefiting you?

It allows us to not use paper registration methods anymore.

Small Business (50 or fewer emp.)
Jun 09, 2023
 Source
Overall Rating:
5.0
JR
Jasmine R.
Founder
Share
"Immaculate"
What do you like best about Jotform?

I love how I can create any form, including a payment option for staff to buy products.

What do you dislike about Jotform?

I least dislike not having the option to print it out on paper and the format still look the same as the digital form.

What problems is Jotform solving and how is that benefiting you?

Due to being an Office Manager for three offices, requests can become overwhelming and cause me to miss requested tasks. With Jotform, my staff can submit

Small Business (50 or fewer emp.)
Jun 08, 2023
 Source
Overall Rating:
5.0
MJ
Mikala J.
Founder
Share
"It was very easy to use!"
What do you like best about Jotform?

Multiple options for sections was extremely helpful.

What do you dislike about Jotform?

User interface was difficult to use. It was also very basic in aesthetics even though robust in options.

What problems is Jotform solving and how is that benefiting you?

Creating an opportunity for users to take exams and get important feedback

Small Business (50 or fewer emp.)
Jun 08, 2023
 Source
Overall Rating:
5.0
AS
Abraham S.
Founder
Share
"The most user-friendly platform to collect and report data! & Collect inquiries!"
What do you like best about Jotform?

It makes the process for collecting business inquiries easier.

What do you dislike about Jotform?

It doesn't have many integrations to other softwares and applications that I use.

What problems is Jotform solving and how is that benefiting you?

I can now send a form to collect prospect's information to better qualify them instead of having to get on the phone every time.

Small Business (50 or fewer emp.)
Jun 08, 2023
 Source
Overall Rating:
5.0
Tabitha A. avatar
Tabitha A.
International Model
Share
"Great and easy to create"
What do you like best about Jotform?

Jotform makes managing our school enrollment process that much more easier. The templates are user friendly and the editing options available are plentiful. We also enjoy the design options given.

What do you dislike about Jotform?

The pricing is bit steep when utilizing the plan that needs more than 5 forms and the fact that they do not have a seasonal hold option for those industries or companies who need to pause their subscription versus going through the cancellation process.

What problems is Jotform solving and how is that benefiting you?

We use jotform throughout our enrollment process. Parents and I terested families utilize form to fill out and enroll with our school. We also have our policy documents on there as well.

Mid Market (51-1000 emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
BG
Brandon G.
Founder
Share
"Does everything we want and more!"
What do you like best about Jotform?

The conditional formatting allows us to customize to our needs.

What do you dislike about Jotform?

Get lost in the show and hide field sometimes and support is good but sometimes can't replicate issues. Also would like a widget to do a Vehicle (VIN) decode.

What problems is Jotform solving and how is that benefiting you?

Eliminate paper forms and data entry by allowing for api connections.

Mid Market (51-1000 emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
JV
Joseph V.
Founder
Share
"Easy to Create and Use"
What do you like best about Jotform?

I was able to create a working form in very little time - with no prior experience with JotForm. I shared the link with the staff via email, and we have used it for the last eight (8) months with no problems at all. I also love that there is an app for my cell phone. Very convenient!!

What do you dislike about Jotform?

I haven't found anything I would change or don't like at this time. They have created a great product.

What problems is Jotform solving and how is that benefiting you?

I created a requisition form so teachers could order materials/supplies and get approval from me quickly. It notifies me when a new request is submitted and notifies staff when it has been approved. I also have the option of denying a request and sending it back with comments.

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
KS
Kelly S.
Licensed Realtor
Share
"Convenience at its FINEST!"
What do you like best about Jotform?

Convenience at its FINEST! My team and I find Jotform helpful in our business transactions.

What do you dislike about Jotform?

Nothing that I could tell since we started using in our business.

What problems is Jotform solving and how is that benefiting you?

Brought convenience to us and our clients in filling out forms. etc.

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
SF
Steven F.
Founder
Share
"Thrilled with the versatility and possibilities"
What do you like best about Jotform?

I'm moving my 22 year old company to Jotform this fall. The no-code simplicity and tutorials make it a no brainer.

What do you dislike about Jotform?

Trouble finding complex solutions sometimes.

What problems is Jotform solving and how is that benefiting you?

More versatile registration system and employee data collection.

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
SG
Sierra G.
Founder
Share
"Best experience with jotform!"
What do you like best about Jotform?

I love that jotform simplifies my business for me. Jotforms easy to use platform allows me to make customizable forms for my clients to gather information that is simple, time saving, and effective! Much better than Google forms!

What do you dislike about Jotform?

There is nothing I dislike about Jotform.

What problems is Jotform solving and how is that benefiting you?

Jotform has helped me gather information from prospective clients and current clients in an effective way that saves me a lot of time. I love having all my forms in one place!

Mid Market (51-1000 emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
NC
Nicole C.
Founder
Share
"Great on-demand form service"
What do you like best about Jotform?

Ease of use and flexibility. I appreciate how use Jotform is to create on-demand forms with no developer intervention. It has advanced features used for conditionals and routing.

What do you dislike about Jotform?

Sometimes the CSS overrides and styling are a little bit clunky or hard to use, especially for button and font styling. But in general the styling is pretty flexible.

What problems is Jotform solving and how is that benefiting you?

It is helping us generate a myriad of forms on demand for open houses, real estate agent information, and event registrations. I like using it a lot! I wouldn't want another product.

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
Erica Renee Y. avatar
Erica Renee Y.
Ceo
Share
"Huge time saver for my online business!"
What do you like best about Jotform?

Jotform has streamlined the process for intaking new clients. It feels like having a personal assistant. I don't have to repeat myself describing product offerings constantly AND it generates an automated response or can direct them to the next step once the form is submitted. I also love that I'm not so tied to my phone constantly checking messages for those new, interested clients. Now I get a push notification when someone has completed the form! I don't keep many notifications on, on my phone but Jotform is one that I absolutely do! It's made my life so much easier as a solopreneur.

What do you dislike about Jotform?

I would love to see more advanced, modern, aesthetically pleasing template options.

What problems is Jotform solving and how is that benefiting you?

Keeps me from having to repeat myself constantly in DMs.

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
JD
John D.
President / Lcam
Share
"Client for several years"
What do you like best about Jotform?

Jotform has worked seamlessly for both our individual relationships with our clients as well as event planning with new clients. The forms are simple to set-up and the templates offer ideas for other forms. The spreadsheets with gathered data are also incredibly helpful.

What do you dislike about Jotform?

I wish I knew how to use all the gadgets available but this requires time to learn which is scarce these days.

What problems is Jotform solving and how is that benefiting you?

We deal with groups comprized of dozens if not hundreds of people. We use the forms to have individual make meal selections for group trips. Additionally when we are planning to attend trade shows we use it to sign-up attendees to our function.

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
DH
Daniel H.
Founder
Share
"Incredible experience using Jotform"
What do you like best about Jotform?

We needed to show different questions depending on certain answers, and the conditional logic setup was intuitive and very user-friendly. I've tried many different forms and they did not have so many logic options.

What do you dislike about Jotform?

I wish there was a bit easier way to repeat questions and answers. Ie I might want only one option changed on a question depending on the answer to a previous question.

What problems is Jotform solving and how is that benefiting you?

We needed a form to fill out for clinicians to describe the their clients emotional journeys. Depending on the answers to the primary and secondary emotions we had follow up questions to ask

Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
YT
Yazmin T.
Founder
Share
"Organized and easy way to track forms"
What do you like best about Jotform?

The most helpful thing about Jotform is how easy it is to navigate and how organized it is. It is super easy to create the form and having all the submissions in one place is amazing.

What do you dislike about Jotform?

I think the only thing I do not like about Jotform is that I cannot link multiple emails to it, there are times I want to send approval requests to other emails but I cannot.

What problems is Jotform solving and how is that benefiting you?

I have to have every member fill out a form prior to joining my company and having the ability to have them fill it out online and have their submission come straight to my email and in the system makes it so much easier to track them and have their information at hand.

Mid Market (51-1000 emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
MM
Maria M.
Founder
Share
"Simply love it!"
What do you like best about Jotform?

I have tried other platforms, but Jotform is easy to use and edit. I like the variety of templates it offers; they have made my job easier. Compared with other platforms, I love that jotform is easy to use and edit when downloading the registration lists, for example.

What do you dislike about Jotform?

I don't have any complaints so far. I love how it works! Perhaps allowing us to upload more logos at the same time would helpful since we have multiple sponsors. I would say at least 3 as minimum

What problems is Jotform solving and how is that benefiting you?

Well, Just the fact that after collecting data, I have easy access to download it, saves me a lot time. My clients also found it simple, straightforward and useful. They love the practicality of the platform.