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Landbot
Grow your revenue, cut operational costs, and delight your customers.
4.7
(291)
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Landbot Reviews & Product Details

Landbot Overview
What is Landbot?

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end.

Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates.

Landbot is also leveraging recent advancements in AI and GPT-3 to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

Company Landbot
Year founded 2017
Company size Myself Only employees
Headquarters Barcelona
Social Media
Landbot Categories on Findstack
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What Landbot is best for?
How does Landbot compare to ChatBot?
What are the pros and cons of Landbot?
Landbot Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Landbot Features
24/7 Support
A/B Testing
AI Training Tools
API Access
Analytics/Reporting
Automated Responses
Bot Analytics
CRM Integration
Chat History
Contextual Understanding
Conversation Flow Builder
Custom Scripts
Customizable Branding
E-Commerce Integration
Feedback Collection
Image Recognition
Lead Generation
Live Chat Integration
Machine Learning
Multi-language Support
Natural Language Processing (NLP)
Omni-Channel Support
Pre-built Templates
Role-Based Access Control
Scheduled Messaging
Sentiment Analysis
Third-party Integrations
User Segmentation
Voice Recognition
Workflow Automation
Landbot Media
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Landbot Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 29, 2024
Landbot Logo
291 Landbot Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Mar 23, 2022
 Source
Overall Rating:
5.0
GG
Gavin G.
Digital Marketing Manager
Share
"Great tool, so easy to use!"
What do you like best about Landbot?

I really like the canvas, it's very easy to build out sequences.

What do you dislike about Landbot?

There's really nothing I dislike about using Landbot.

What problems is Landbot solving and how is that benefiting you?

We needed a chatbot and also live on our website and this solves both!

Small Business (50 or fewer emp.)
Jan 23, 2022
 Source
Overall Rating:
5.0
IJ
Ignacio J.
Automatización Marketing
Share
"BOOT SUPER ADAPTABLE"
What do you like best about Landbot?

Integra no solo la posibilidad de test, videos, descargas sino pasarela de pago

What do you dislike about Landbot?

Es una aplicación muy completa pero falta info en Español

What problems is Landbot solving and how is that benefiting you?

Me evito tener que crear Landing con una conversión baja, mientras que con boot en pocos monutos tengo un sistema diferente con test a/b y con una conversión más alta.

Small Business (50 or fewer emp.)
Dec 15, 2021
 Source
Overall Rating:
5.0
EA
Ernesto A.
Ceo
Share
"Best Bot Creator Tool!"
What do you like best about Landbot?

All the possibilities that the platform offers. It's very intuitive and with a lot of ways to connect to other systems.

What do you dislike about Landbot?

Some times is difficult to connect native to some platforms

What problems is Landbot solving and how is that benefiting you?

automations and connections between things

Mid Market (51-1000 emp.)
Dec 15, 2021
 Source
Overall Rating:
5.0
Pradikta Dwi A. avatar
Pradikta Dwi A.
Growth Marketing Manager
Share
"Best Chatbot Builtder for Website and Facebook Page"
What do you like best about Landbot?

Landbot provides an easy way for me to build a conversational chatbot on both the website and Facebook page. It helps us to easily engage with our web visitors and Facebook fans and capture their inquiries. It even helps capture high qualify leads. Good job!

What do you dislike about Landbot?

Nothing in particular. However, the default behavior of running any code inputted by the user when we show it on the interface is somehow bothering.

What problems is Landbot solving and how is that benefiting you?

User engagement and lead generation.

Small Business (50 or fewer emp.)
Dec 15, 2021
 Source
Overall Rating:
5.0
ZR
Zara R.
H
Share
"Making prototyping easy"
What do you like best about Landbot?

The overall process of building a complex chatbot was great. I could then make subtle changes without much effort! It was also really great to have a tech team on hand in case of any issues, which I did use a lot.

What do you dislike about Landbot?

There could be a bit more "hand-holding" in the beginning wherein you can click on something (like a Condition), and it could explain it to you in a video or a practical example. It would be great to work through a small practice example, in the beginning, to get to grips with the different aspects of the interface.

What problems is Landbot solving and how is that benefiting you?

We were trying to do different prototypes on our services and it really has fed into our overall user interface. Using landbot has made it so much easier to showcase how beautiful and streamlined a chat function would look on our website.

Small Business (50 or fewer emp.)
Dec 15, 2021
 Source
Overall Rating:
5.0
RP
Robert P.
Head Of Customer Support
Share
"Reduced Dissatisfaction"
What do you like best about Landbot?

Easy to build chatbots. Also easy to track and see statistics (drop off rate). Helped us to reduce dissatisfaction for FAQs by 6%. Also ticket income has been reduced by 10% after start using Landbot.

What do you dislike about Landbot?

To be honest, I don´t dislike anything. Everything is pretty straightforward and gives you huge advantage of reducing tickets and decreasing dissatisfaction. Direct inboound from chatbot to Zendesk would be nice to have :)

What problems is Landbot solving and how is that benefiting you?

Incoming ticket reduction has been successfully done after using chatbots from landbot. Also, dissatisfaction for FAQs has decreased. Because of the Drop off rate, we can easily edit and improve them as well.

Small Business (50 or fewer emp.)
Oct 24, 2021
 Source
Overall Rating:
5.0
GD
Guy D.
Ceo
Share
"Really good tool and amazing technical support"
What do you like best about Landbot?

I think it's really great tool for marketers and improves the results. At the same time, the people in the support are really patient and try to help.

What do you dislike about Landbot?

Everything was amazing there, maybe the price is little high

What problems is Landbot solving and how is that benefiting you?

Increase the conversion

Enterprise (> 1000 emp.)
Oct 22, 2021
 Source
Overall Rating:
5.0
Mike A. avatar
Mike A.
Founder
Share
"Landbot, amazing bot building software with superb support"
What do you like best about Landbot?

The software is fantastic. I've used Manychat and Chatfuel and Landbot makes them look like MVPs. The GUI is great. I've found it very intuitive. It's packed full of capabilities and integrations. But aside from the functionality, if you're serious about building bots, their support is extraordinary. They have an amazing customer-centric culture. The Support team are amazing

What do you dislike about Landbot?

I wouldn't say dislike....but I would like the ability to see 'campaign' functionality - so the ability to upload some users and for Landbot to send the invites and show me key stats like opens, starts, finishes etc. You can do this with landbot, but it needs another tool.

What problems is Landbot solving and how is that benefiting you?

We have created dozens of bot in the following categories; 1. Survey bots. Here, we're 'disrupting' the survey by using a conversational rather than standard survey approach. Response rates are far higher. 2. Support bots. Our principle 'use-case' is in learning and development so here we are able to use the bot to help people navigate through a 'linear' learning process / training course in a 'non-linear' way (the bot asks the user what they know and don't know, then just shows them the content / training to tell them what they don't know). This is a game-changer for learning and development. 3. NLP bots. Most to server FAQs in a more conversational way. Questions and queries have been reduced.

Small Business (50 or fewer emp.)
Oct 20, 2021
 Source
Overall Rating:
5.0
AT
Allison T.
Founder
Share
"An easy-to-use platform, even those who don't know a lot is easy to learn how to use."
What do you like best about Landbot?

The support team is excellent; when we need it, they help us quickly. It has helped us a lot in our business, and people love it. The chatbot is light and fast.

What do you dislike about Landbot?

The report could come in a file. Sometimes it comes 15 for me. In the files (video, pdf, audio), they could indicate the name of the file to identify it better.

What problems is Landbot solving and how is that benefiting you?

We're delivering large-scale corporate training that's easy, lightweight, and fun to learn. Nowadays, teams no longer need to move to the room, reducing the cost of companies.

Small Business (50 or fewer emp.)
Oct 20, 2021
 Source
Overall Rating:
5.0
LS
Leandro S.
Developer
Share
"Revolutionary full solution for conversational systems"
What do you like best about Landbot?

API, flow, integrations are fantastic and put all of the needs in the same place.

What do you dislike about Landbot?

Price for an API solution for non-dollar-currency users.

What problems is Landbot solving and how is that benefiting you?

Human in the loop

Small Business (50 or fewer emp.)
Oct 20, 2021
 Source
Overall Rating:
5.0
PV
Philippe V.
Ceo
Share
"Everything you need to scale"
What do you like best about Landbot?

Landbot offer you all the tools to turn your website into a complete client generator

What do you dislike about Landbot?

Nothing at this point. The support is fast when you are facing issues

What problems is Landbot solving and how is that benefiting you?

Conversational Chatbot to generate new prospect

Enterprise (> 1000 emp.)
Oct 20, 2021
 Source
Overall Rating:
5.0
SV
Stefan V.
Conversational Specialist
Share
"Landbot maakt van iedereen een conversation designer!"
What do you like best about Landbot?

Landbot heeft een erg gebruiksvriendelijke no code / low code interface. Je bent in staat om zonder technische kennis een chatbot live te brengen. Kom je er niet uit? Dan reageert het supportteam altijd heel snel.

What do you dislike about Landbot?

Ik vind het jammer dat er geen handover mogelijk is naar een andere livechattool dan Landbot zelf.

What problems is Landbot solving and how is that benefiting you?

Dankzij Landbot waren we in staat om met een team een volledige chatbot live te brengen binnen 4 weken tijd. Dit had met andere tooling maanden geduurd! Daarnaast heeft het ervoor gezorgd dat conversational een topic werd waarover mensen gingen praten. Conversational is niet meer weg te denken uit ons bedrijf.

Small Business (50 or fewer emp.)
Oct 20, 2021
 Source
Overall Rating:
5.0
HG
Héctor G.
Ceo
Share
"Easy to create chatbots"
What do you like best about Landbot?

I am not a developer and with basic logic and some math I can do a great intelligent chatbot, users like it tho

What do you dislike about Landbot?

Some issues with api connectivity, and the support in that part Is quite slow, so if i want to super charge the bot, is hard for me to do it or for them to help me

What problems is Landbot solving and how is that benefiting you?

Chatbot launch super quick

Mid Market (51-1000 emp.)
Oct 19, 2021
 Source
Overall Rating:
5.0
NM
Narciso M.
Innovation Coordinator
Share
"Easy builder for high impact for automate conversations!"
What do you like best about Landbot?

Integration through Webhooks, API and webservices

What do you dislike about Landbot?

Cannot use JavaScript on WhatsApp chatbot

What problems is Landbot solving and how is that benefiting you?

Automating conversational processes, receiving input data for customers, prospects, candidates, etc.

Small Business (50 or fewer emp.)
Oct 05, 2021
 Source
Overall Rating:
5.0
Davide U. avatar
Davide U.
Graphic & Web Ui Designer
Share
"A powerful tool"
What do you like best about Landbot?

Landbot interface is so easy to use. I think they really take care about our User Experience.

What do you dislike about Landbot?

I don't find anything bad.... I just would like to have the opportunity to export the text flow, not as .png, just to share it with Ux and Copy Writers.

What problems is Landbot solving and how is that benefiting you?

I'm integrating Landbot in our website pages to talk with our users, profiling them and help them to find exactly what they're looking for

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