Landbot Reviews & Product Details

Landbot has an easy to use interface to create and update bots, it's simply drag and drop and you will have a chatbot ready to go. It's webhook integration has been very powerful connecting to our in-house backend so we could re utilize the same Database that we were using with our previous vendor.

Limited functionality in WhatsApp vs Web. There's still some functionality that is not working properly in WhatsApp bots so you will need to be creative on finding alternatives to get user's input.

Connecting our product (Web Platform) with WhatsApp which is the most used platform in Latin American market.

La interface es muy amigable, muy intuitiva y divertida. Es fácil crear el flujo de conversación y tiene muchas herramientas e integraciones que la hacen muy completa.

Me gustaría que tuviera un poco más de estilos o formatos para presentar contenido multimedia. Quizás una herramienta para exportar el flujo y poder editarlo de manera offline.

Gracias a Landbot estoy abriendo una posibilidad nueva para mi agencia digital Kubik.mx al ofrecer soluciones que utilicen los chatbots como un medio muy atractivo, funcional y creativo para lo que se requiera. Nos ha ayudado mucho para automatizar ciertos procesos y para proponer cosas novedosas.

Lots of very useful features and options gives you the ability to create a lot more than just a chatbot. Why Apple of Chatbots? Because it feels like the team behind it has real love for for they do, constantly adding new features and keeping them finished, polished and working properly. I personally have lots of ideas for my bot. And until now I was able to fulfill them all because of the many features Landbot has to offer. Very good and fast support. Really easy to use and with lots of documentation.

I had occasional bugs and things that weren’t working properly but was able to solve it with the support.

Leads automation and answers to frequently asked questions.

I first got into automation using forms and email automaton. Now I am an avid no code builder enthusiast and like to use bots for fun and for work. What I liked best was the ingenuity or the builder and the massive array of complex (and hilarious results from some) processes available under the seemingly relatively simple hub. If you can drag drop and got a decent eye for patterns and connection you will slip right into this. The experience is one of luxury which reflects in the price. How many of your tools do you use to relax and have fun? I do with landbot. And that really is enough to warrant it. Simple yet vastly complex. Highly customizable and you can be as basic as you want or you can build an amazing text adventure game within the builders framework. Tons of functionality and intuitive design. A bot lover could not ask for more.

The price is on the high end if it's not something you really need it's probably not for you unless you like to exlore cutting edge b2b technology. I have tested many bot builders and have always held landbot as in a league of its own despite very capable competition. I find it hard to complain about much else but the price for admission. It's steep and might keep many annovative startups away. For me the value I get out matches our outshines the cost. Except for the fact that you do not get access to webhooks or API if you are not on the most expensive plan which is quite expensive, I misread that and asked for a refund but was denied due to it being a few days after the 7 day return window. They did offer me a decent deal but that would mean I would still have to upgrade for a year and add almost 500 EUR to the end bill when I already paid about 200 EUR. Only to get access to webhooks and to remove their branding. I used to think landbot was king but right now their plans and functionality needed to use it properly as a business is hidden behind the most expensive plan, the tier 2 plan is not cheap at all but full of restrictions that make me feel like they are constantly trying to upsell me and rubbing in my eyes what I am missing. The tool in itself is amazing. I got an amazon card for writing a review. They offered $25 USD but sent me 25kr in Swedish kronor which is avout 3 dollars. When I pointed it out all they said was 'oops, our bad we can't do anything about it. EDIT; They fixed this now so that is a big plus for them. Keeping an eye out for customers who need help or feel treated badly. Big shoutout to the landbot team for reaching out.

Wow. Where to begin.. Stress. I don't stress building and setting up bots. I have fun. Major selling point. Support. A well set up not can take care of a big chunk of support requests and provide a unique experience for the client. Make those bots personal and see the difference It just works. Landbot is very intuitive to use and learn and this makes people catch on fast. In the end on boarding is a breeze and you can see people giggle and play with the options just for fun. A tool for a wide audience that still caters to enthusiasts and professionals.

The tool is the best, it allows you to have everything in one place. It allows to create bots for facebook, Web and WhatsApp. The support is continuous and they resolve all the concerns that are at hand. The service is stable and really excellent. Congratulations

I have no dislike for the platform for now, since it has allowed me to achieve what I have sought at the chatbots level.

I have made requests to solve design problems and honestly I have had a prompt solution. In addition to managing an improvement manager so that the platform continually improves.

We've been very pleased with the tool and we are currently using it for our clients' lead generation campaigns.

The only thing I disliked is having to pay to implement FB Pixel.

We've increased the conversion rate of our campaigns.

Drag and Drop UI - and survey elements like multi-select questions and scales

Too much panning around when the structure gets big - bricks don't solve it

Speed to proof of concept Ability to breakdown complex conditions into chains of interactions. Out of the box things clients want in their bots: email sending, spreadsheet saving.

Landbot is easy to use and operate, but still allows to build complex chatbot workflows. We could create a chatbot with personality (both visual and content), and feature games and custom integrations. This resulted in good experiences for our users and made it easy for the operators to create added value where necessary without being overwhelmed. That admin dashboard is easy to use and operate as well. Technically landbot is easy to integrate, runs stable and works great accros browsers.

It would be great to import or export a chatbot as a data document.

A lot of our FAQ gets explained by the chatbot. It helps our end users to be informed and makes sure our human agents can focus on person to person communication rather than spending time on providing general info.

It is extremely simple to use, especially starting with templates to get familiar with the tool. As soon as you understand what you want, you can build chatbot very quickly and their documentation is very handy, directly from the components you can see how it works and with some real examples! You can cover so many use cases and it is giving us the best balance between simplicity and scalability thanks to integrations and code. The Sales & Support team are great, they are so responsive and you can chat with them within the App, they are really customer focused!

So far, I like everything. They could just improve a bit the native Salesforce integration in terms of standard and custom objects, but with Zapier you can do everything.

Engaging with internal and external users, cutting time and increase productivity.

It is one of the best chatbot solutions I have ever used. The platform is very intuitive and pleasant to use. The available resources are incredible and the ease of use is a differential. With little support from developers, I am able to create self-service flows that have a great impact on efficiency and cost reduction.

So far I have not identified any disadvantage. The solution is very good and intuitive. The manuals are very helpful and support is quick and efficient.

We have used Landbot to develop chatbot service flows for registering information, directing service and satisfaction surveys. All this with integrations with other systems through the API / Webhook. The reduction in human service costs is significant.

The software is really easy to use with out any coding experience

There isn’t anything that we dislike. It all works great

When I had a problem like changing a name I just asked them and they replied quickly.

I was new to chatbots. I heard about them, but never actually tried building one. Actually... I did once — and stop midway because it was SO FREAKING HARD to get it to do what I wanted, that I had to quit. My experience with Landbot was the total opposite. Building a logic for your ideas is super easy. You just drag and drop the blocks to get the bot to do exactly what you want. The premium features are amazing at giving you the right flexibility for the conversation to sound natural and easy to understand for users. On top of that, the bot looks great on any device and you can brand it to match your business.

If your logic flow gets too convoluted, it can get messy. Too many arrows and they don't easily show you where each one goes from and to. Moving things around and reconnecting blocks could also be easier. Still, not a dealbreaker at all. It's just something that they could improve over time.

I needed to create a lead generation form for a client that needed too many inputs. Instead of going with a traditional form, Landbot is the perfect alternative to create something that looks great, is engaging and still captures leads as you want it to.

I'm a huge fan of GIPHYS for engagement and I am having a blast choosing them for my quiz. I like the fact that I can build a quiz for free and Zap the things that I need. The pricing tiers are reasonable, and worth the money when demand requires it. The training videos were easy to understand and are hosted on a separate website and page so I could make adjustments as I watched. The few times that I had a question, a human answered in a reasonable amount of time - during COVID and likely from home. I highly recommend starting with a sample Bot then tweaking it from there in order to learn the functions.

Building a quiz was no easy task-it took me hours to figure out how to begin but I enjoyed every moment of it. You don't realize, until your deep in the trenches, how much space you'll need on the Grid - the canvas where your masterpiece is created. This feature is probably by design, but I had to minimize the grid in order to move my questions around in addition to stretching arrows-the workflow directions. I upgraded my plan and then downgraded when I realized that the Stripe feature neither worked with Facebook messenger nor allowed me to upsell and charge tax effectively.

Prospective customers were bouncing off my website so I needed a quiz to help solidify a product. The quiz is very engaging, I am able to capture lead data, and convert sales!

Creativity of usage, Your imagination is the limit. Have been using for years and see lot of on going improvements.

Dislike ? I don't believe there is anything to dislike . As any application there are always features to be improved, added. . Answer is - nothing to dislike.

Amazing advantage is to have system when you can screen prospects without calling them , chasing after them. We created very well streamlined bots when within 7 minutes we have all answers needed. Before we had to call , email prospects and days were passing.

This chatbot is very easy to setup and is effective, without writing code. Facile da configurare ma utilissimo per tante possibili necessità, senza dover scrivere una riga di codice. Io lo utilizzo per la raccolta leads e lo fa davvero bene. anche l'implementazione nel sito (io utilizzo wordpress) è semplice: viene creato in automatico un piccolo script da inserire nell'header del tema o della singola pagina.

nothing? maybe i'd like a bigger working area (anyway the current one is big enough to create a complex bot). L'area di lavoro dove "disegnare" l'algoritmo non è infinita ma tuttavia è sufficiente per creare bot anche piuttosto complessi.

Thanks to landbot I could have a chat on my site again, without my cowerkers waste their time chatting always the same answers. Ho potuto rimettere una chat sul sito senza sprecare ore uomo per risposte più o meno standard da dare ai clienti. il chatbot raccoglie le lead e le screma, poi intervengono gli umani.