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WordPress.com
4.4
(2,501)
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WordPress.com Reviews & Product Details

WordPress.com Overview
What is WordPress.com?

Powering more than 43% of all active websites globally, WordPress is arguably the most popular and widely used CMS and website builder used by businesses of all sizes across all industries – from solopreneurs, startups, SMBs, and big Fortune 500 enterprises. Both novice users with no coding knowledge and highly experienced web developers can benefit from WordPress’ long list of features including ready-made yet customizable templates, thousands of easy-to-install add-ons and plugins, built-in and custom-made functionalities, and robust content management features. Highly flexible, WordPress promises its users that they will never outgrow their website built on its ecosystem as it’s easily adaptable as their business needs grow and evolve. WordPress is also downloadable as an app and available to both Android and iOS users enabling marketers and content creators to manage their websites across all devices. WordPress is arguably one of the biggest website builders today. With WordPress, users have the option to use their web host or install WordPress’ own hosting. The latter lets users design and build their blog or online store, and access the Jetpack plugin for improved SEO, as well as security and analytics. Depending on your needs, it’s fairly easy to set up your WordPress site, and maintaining it is even simpler on this platform. You also have the option to install third-party plugins to add more features to your website and boost functionality. WordPress offers a free plan for anyone who wants to try out the service first, but if you want to subscribe, plans start as low as $4 a month for the basic plan. 

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
WordPress.com Categories on Findstack
Ask Questions about WordPress.com
What WordPress.com is best for?
How does WordPress.com compare to Jimdo?
What are the pros and cons of WordPress.com?
WordPress.com Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.com Pros and Cons
Pros
  • There is a free plan available
  • You don’t need to maintain or install anything
  • It comes with customer support
  • Good for e-commerce sites
Cons
  • It’s not super intuitive
  • There aren’t a lot of features
  • You can’t use e-commerce features using the free version
WordPress.com Features
24/7 Customer Support
A/B Testing
Analytics and Reporting
Blog Integration
Contact Management
Custom CSS and HTML Editing
Custom Domain Support
Customizable Templates
Drag-and-Drop Editor
E-commerce Functionality
Email Marketing Tools
Event Management
Form Builder
GDPR Compliance
Hosting Services
Image and Video Galleries
Live Chat Support
Membership Sites
Mobile Optimization
Multi-language Support
One-Click Publishing
Online Booking Tools
Responsive Design
SEO Tools
SSL Certification
Social Media Integration
Template Selection
Third-Party App Integrations
User Permissions
Website Backup
WordPress.com Media
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WordPress.com Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 26, 2024
WordPress.com Logo
2,501 WordPress.com Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Mar 28, 2022
 Source
Overall Rating:
5.0
Anal P. avatar
Anal P.
Analyst Marketing Analytics
Share
"No Code Best CMS for Website :-)"
What do you like best about WordPress.com?

I love the fact i can make my website more customizable just by using WordPress with no-code environment and adding all the plugins to make my website to go from ouu to Woahhhhh!. The easy to use platform is just the best CMS out there in the market.

What do you dislike about WordPress.com?

Security looks like to be a big issue as it is very popular and it can be hacked which can create alot of damage to one self made website. It also needs to have high level integrations with marketing platform to have best in use Marketing automation

What problems is WordPress.com solving and how is that benefiting you?

It has helped me build my website from scratch with no code experience.It is such as easy interface that anyone can login and start hosting a website. Helped me build my website in a very interactive way. Just increased my output and productivity x times.

Small Business (50 or fewer emp.)
Mar 28, 2022
 Source
Overall Rating:
5.0
Manish S. avatar
Manish S.
Software Tester
Share
"Best Website Creating Tool Ever I shown In entire Life."
What do you like best about WordPress.com?

What I like the most is WordPress is totally free just you have to pay for the domain and hosting that,s it. You can create any type of website in less time without doing any coding which is very awesome. WordPress provides you with tons of free themes according to your niche and plugins to use for making a website. Customers' support is also good and dashboard interference is also nice not too much messy.

What do you dislike about WordPress.com?

There is nothing about WordPress to dislike because WordPress is perfect for making websites. Customer support is also good. One small thing I don't like is this is not for beginners.

What problems is WordPress.com solving and how is that benefiting you?

I don.t have to hire any professional coder to make a website any skilled person can create. of course Easy to use, Save lots of time because you don.t have to do coding and all.

Enterprise (> 1000 emp.)
Mar 23, 2022
 Source
Overall Rating:
5.0
LH
Lucas H.
Engineer
Share
"Flexible and versatile web development."
What do you like best about WordPress.com?

I love this platform because it is very easy to use, it has a very easy installation, it is a great tool for beginners, but it is also excellent for users with broader knowledge, I like the dashboard interface, it is very simple and easy to use understand each tool, it has a large number of plugins and themes that are also easy to install, the best thing about the platform is that it is open-source, it offers the best solutions for creating blogs and websites, the software has constant updates, it is very solid and reliable, it's easy to set up and easy to add features, also with SEO features that are easy to manage.

What do you dislike about WordPress.com?

My experience was totally good, I have no complaints or problems with the software.

What problems is WordPress.com solving and how is that benefiting you?

The configuration is very simple, it is the greatest of its benefits, it has many plugins and templates available for both blogs and websites, it can be integrated with many platforms that greatly improve the construction of the site and the development of it, the improvement At the SEO level it is really a very important plus, it is incredibly customizable, the WYSIWYG editor is very simple, it is very easy to apply changes and update the website whenever I want, the user experience is really nice.

Small Business (50 or fewer emp.)
Mar 21, 2022
 Source
Overall Rating:
5.0
Aditya B. avatar
Aditya B.
Technical Support Associate
Share
"Best platform for bloggers to build website on"
What do you like best about WordPress.com?

Free to use the platform and has a really amazing and vast amount of free plugins that can be installed that extend the functionality of it. I've tried several plugins on my personal blog and i still keep experimenting

What do you dislike about WordPress.com?

Nothing is there to dislike in WordPress, it makes everything so easy.

What problems is WordPress.com solving and how is that benefiting you?

Creating and building websites has never been so easy. When i didn't know coding or html, i thought that i will something from where i can learn all these but after coming to know about wordpress, i can easily do my website building and other functions without any hassle.

Mid Market (51-1000 emp.)
Mar 19, 2022
 Source
Overall Rating:
5.0
Asmer K. avatar
Asmer K.
Chief Executive Officer
Share
"Best CMS for your website"
What do you like best about WordPress.com?

With hundreds of plugins available with no coding required, building your website was never this easy. With its seamless integration and flexibility you can build your website for whatever you can imagine.

What do you dislike about WordPress.com?

Due to its popularity security is a big issue for WordPress as it becomes a victim of a lot of hacks and spam. Also with no builtin security or firewall, you need to buy third party protection to keep your website safe from cyber attacks

What problems is WordPress.com solving and how is that benefiting you?

WordPress has helped me to build a website for my company with an easy to use interface which helps me build my company's online presence and better engage with our potential and current customers

Small Business (50 or fewer emp.)
Mar 17, 2022
 Source
Overall Rating:
5.0
Alam M. avatar
Alam M.
Digital Marketing Manager
Share
"Best Content Management System for any website."
What do you like best about WordPress.com?

The thing I most like is the Plugin and add-ons by which I can design my dream, and some plugins also allow custom coding to make the website as the best website.

What do you dislike about WordPress.com?

The basic theme of the WordPress website is a heavy theme that is an obstacle for speeding up any website. It will be the best if it was the lightest theme ever.

What problems is WordPress.com solving and how is that benefiting you?

WordPress is very useful. But the main problem I am facing in working is there is no way to apply font and design for all the pages, as a result, I need to perform it manually.

Small Business (50 or fewer emp.)
Mar 10, 2022
 Source
Overall Rating:
5.0
Prahllad M. avatar
Prahllad M.
Founder
Share
"Best for beginners"
What do you like best about WordPress.com?

Elementor tool to design website is the best part of WordPress. It helps user in designing the website using drag and drop method which works seemlessly. I don't find any competitor in the same level where wordpress is.

What do you dislike about WordPress.com?

Hosting a website on WordPress is somewhat difficult as per my experience. But being not from IT background I might be facing this problem. Can't say much about people with IT background.

What problems is WordPress.com solving and how is that benefiting you?

We have created multiple website for ourselves and our clients using wordpress and elementor. It helps us in delivering work in deadline and before time as well many times.

Mid Market (51-1000 emp.)
Mar 09, 2022
 Source
Overall Rating:
5.0
AM
Andrew M.
Senior Marketing Manager
Share
"Can't go wrong"
What do you like best about WordPress.com?

With all the nuts and bolts that go into the front and back end of a WordPress website, it's good to know that WordPress themselves are managing the servers at WordPress.com. There are so many options out there for WordPress hosting, so it can be confusing to know which one suits the most needs we have. WordPress.com is as easy to use, if not easier, than the WordPress CMS tools.

What do you dislike about WordPress.com?

Adjusting the settings in some of the external plugins and adding custom CSS can be a nightmare. To be fair, this isn't an issue that would be much improved at another web host.

What problems is WordPress.com solving and how is that benefiting you?

For standard WordPress websites that don't require heavy-duty adjustments, WordPress.com is a safe and reliable hosting company for WordPress websites. We get excellent performance that includes fast pages loads and extensive editing features. We can use website builders for simple interface design adjustments.

Small Business (50 or fewer emp.)
Mar 08, 2022
 Source
Overall Rating:
5.0
haylie k. avatar
Haylie K.
English And Writing Tutor
Share
"Great back up plan"
What do you like best about WordPress.com?

The app that coincides with the site, which allows me to do 90% of the site editing I need to do on any device. It is especially useful to be able to make changes at any time, and when a client suddenly doesn't like what they see, often times they want changes made immediately, even if you are not at a computer. Wirdorss.com bridges the gap, so I can perform most edits from my anywhere.

What do you dislike about WordPress.com?

I really miss playing around with plugins and various things that are limited in the .com realm. Customizing things is everything to me, so it helps when these things are easily accessible. I haven't found wordpress.com to be as far-reaching as the app in this regard.

What problems is WordPress.com solving and how is that benefiting you?

Accessing client websites from my phone while I'm shopping, eating out or away from my computer is vital in my line of work where client demands are high. Should something be posted that doesn't paint the best picture for my client or misrepresents their business in any negative way, I can handle it on the spot without having to say, "Let me get back to you." Rather, I fix it while on the phone and say, "Check it now." This equates to client retention, a necessity in most lines of business.

Small Business (50 or fewer emp.)
Feb 26, 2022
 Source
Overall Rating:
5.0
Galal t. avatar
Galal T.
Wordpress Developer
Share
"Wordpress review"
What do you like best about WordPress.com?

WordPress is my best dashboard for creating e-commerce websites , am a full stack developer , and with WordPress i can easily create free websites in just few days

What do you dislike about WordPress.com?

the something I don't like in WordPress is the flexibility, i had to build native plugin to do something i wanted, i didn't find plugins that do the something i wanted to do

What problems is WordPress.com solving and how is that benefiting you?

making websites with native programming take a long time compared with WordPress, so WordPress makes my career life so easy; in this time, I could take 7-10 days to complete the entire website, while native programming maybe take 2-4 months

Enterprise (> 1000 emp.)
Feb 24, 2022
 Source
Overall Rating:
5.0
AG
Arturo G.
Engineer
Share
"Versatile and robust CMS."
What do you like best about WordPress.com?

What I like the most is that it is very customizable, I really like the flexibility it has for editing, it is also straightforward to understand each tool, it is a very intuitive software, it also has a free version that is very helpful, it is effortless to create a website, it has templates, plugins and many customizable themes, the option of templates is excellent because it allows me to start a design and quickly know what I want and where I am going, it integrates with practically any software, learning is fast, and downloading the themes is very simple and fast.

What do you dislike about WordPress.com?

I want the help of the support to be in real-time, it is good software with few flaws.

What problems is WordPress.com solving and how is that benefiting you?

I like it because it allows me to download themes and plugins for free also the download is very dynamic and fast, the customization is total and complete, from the installation of themes and templates to the editing of each aspect, such as inserting an image, change font types and font colors, I can create menus and configure forms, I also like that just by reloading the page I can see the changes made, it is straightforward for the administrator to manage the page, it is very complete and I can create websites, blogs, affiliate marketing and commercial websites, it is potent.

Small Business (50 or fewer emp.)
Feb 22, 2022
 Source
Overall Rating:
5.0
Maria Isabel T. avatar
Maria Isabel T.
Asistente Virtual
Share
"wordpress is amazing"
What do you like best about WordPress.com?

Es fácil de manejar, tiene muchos plugins accesibles además las integraciones son super faciles

What do you dislike about WordPress.com?

Creo que no es demasiado intuitivo, hay que estudiarlo para conocer todas las opciones

What problems is WordPress.com solving and how is that benefiting you?

Necesitaba tener una pagina web que pudiera diseñar yo misma, pues soy emprendedora y no tengo tanto dinero para invertir en quien me hiciera la pagina. Tiene unos plugins maravillosos, que facilitan mucho la labor de diseño

Small Business (50 or fewer emp.)
Feb 16, 2022
 Source
Overall Rating:
5.0
Thabith F. avatar
Thabith F.
Content Writer
Share
"The Number 1 Content Management System"
What do you like best about WordPress.com?

The array of templates, the flexibility and customization make it super convenient

What do you dislike about WordPress.com?

Sometimes the page speed is low and SEO ranking is poor

What problems is WordPress.com solving and how is that benefiting you?

Hosting my blog with ease, creating my portfolio on a solid template etc

Small Business (50 or fewer emp.)
Feb 15, 2022
 Source
Overall Rating:
5.0
Kylee B. avatar
Kylee B.
Communications And Brand Officer
Share
"Great platform for amateur web developers"
What do you like best about WordPress.com?

I really enjoy the simplicity of the platform and templates provided by Wordpress

What do you dislike about WordPress.com?

I wish there were more tutorials on how to create more sophisticated layouts

What problems is WordPress.com solving and how is that benefiting you?

I am solving charing materials online and creating professional portfolios

Enterprise (> 1000 emp.)
Feb 04, 2022
 Source
Overall Rating:
5.0
SM
Sergio M.
Engineer
Share
"Powerful and versatile."
What do you like best about WordPress.com?

It is the perfect tool to create robust and functional web pages, what I like the most is that it is very intuitive, I really believe that anyone can use this software and learn quickly, the learning curve is surprisingly fast, I like that it is very visual , it also provides a dynamic for editing that is very comfortable, I love that it has many plugins, the themes are easy to download and it has many free options, it is an easy software to navigate, it is not necessary to know computer coding.

What do you dislike about WordPress.com?

I have no complaints about this software, I have had no problems while using it.

What problems is WordPress.com solving and how is that benefiting you?

Designing with this software is a delight and it is also free, that is very helpful, I love that it is an open-source software, it was easy to customize each aspect, modify the themes, add the images of my liking, the interface is exquisite and the themes have a state-of-the-art design, it is easy, flexible and the result is undoubted of high quality, I like that it has many plugins available, and it has constant security updates.

Small Business (50 or fewer emp.)
Feb 04, 2022
 Source
Overall Rating:
5.0
SK
Sanjay K.
Founder And Ceo
Share
"Completely user friendly"
What do you like best about WordPress.com?

The navigation and the ease of use and especially for someone who is not so technical.

What do you dislike about WordPress.com?

Nothing much, just that some of the features from the business should also be given to the basic pack to try and see how it works

What problems is WordPress.com solving and how is that benefiting you?

My business site for real estate business

Small Business (50 or fewer emp.)
Feb 01, 2022
 Source
Overall Rating:
5.0
Jean M. avatar
Jean M.
Claims Coordinator
Share
"i LOVE WORDPRESS"
What do you like best about WordPress.com?

i love their new innovation and how they've incorporated drag and drop into their website template

What do you dislike about WordPress.com?

i didn't like the old format where it was all html

What problems is WordPress.com solving and how is that benefiting you?

creating a website for my business to advertise to the public

Small Business (50 or fewer emp.)
Jan 31, 2022
 Source
Overall Rating:
5.0
Offei Akonnor E. avatar
Offei Akonnor E.
Software Programmer
Share
"conversant with wordpress ... have been using wordpress for the past 6 years"
What do you like best about WordPress.com?

easy to use and helps create a website with minimal effort

What do you dislike about WordPress.com?

Prone to malware infection on the internet.

What problems is WordPress.com solving and how is that benefiting you?

helps to create websites easily and quickly with the help of its numerous themes and plugins. yes very productive

Small Business (50 or fewer emp.)
Jan 26, 2022
 Source
Overall Rating:
5.0
Harshjot S. avatar
Harshjot S.
Member
Share
"Easy Content-Management System"
What do you like best about WordPress.com?

The best part of WordPress is its highly customizable design, features, and functionalities. Also, we can find the help we need as it is open-source and free to use. You can benefit from the knowledge of other community developers.

What do you dislike about WordPress.com?

That you need some coding knowledge to manage, custommize and troubleshoot issues with the wordpress.

What problems is WordPress.com solving and how is that benefiting you?

The main problem it solves is of Content-Management creation and regular updating. It is an excellent tool to create fully functional and dynamic web pages quickly.

Small Business (50 or fewer emp.)
Jan 13, 2022
 Source
Overall Rating:
5.0
Shyam K. avatar
Shyam K.
Volunteer
Share
"WordPress has made building website so much easier"
What do you like best about WordPress.com?

The best part of WordPress is it can be learned quickly with so many free resources online. The overall skill required for building a website is less and it is still easy to come up with a elegant website by using the multiple templates available.

What do you dislike about WordPress.com?

If there is an issue with the website, the debugging might get a hassle. Having some coding knowledge can be helpful at times.

What problems is WordPress.com solving and how is that benefiting you?

I had my website built on WordPress, and WordPress helped me start a freelance web development service for small businesses.

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