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Zoho Mail
Streamlined Email for Business
4.4
(609)
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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Mail Categories on Findstack
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Ask Questions about Zoho Mail
What Zoho Mail is best for?
How does Zoho Mail compare to Todoist?
What are the pros and cons of Zoho Mail?
Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
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Zoho Mail Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 29, 2025
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Oct 21, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The cheapest business email provider"
What do you like best about Zoho Mail?

Its hardly $1 per month per business user email id address and also the storage space provided is more than enough.

What do you dislike about Zoho Mail?

The setup is a pain and the user experience is a bit different from other email providers.

What problems is Zoho Mail solving and how is that benefiting you?

The main problem that I'm solving is that its cost effective and really easy.

Small Business (50 or fewer emp.)
Oct 21, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good service "
What do you like best about Zoho Mail?

Mostly compatible with all email software and easy to setup

What do you dislike about Zoho Mail?

unfortunate some servers flag the zoho ip addresses as spam

What problems is Zoho Mail solving and how is that benefiting you?

cost is cut down because the service is technically free

Small Business (50 or fewer emp.)
Oct 20, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cheap and reliable mail service "
What do you like best about Zoho Mail?

Zoo mail has good features and reliable service. The support team was fast and professional whenever I need.

What do you dislike about Zoho Mail?

Sometimes mails from zoho are blacklisted by other mail services what prejudice the reception of mail messages.

What problems is Zoho Mail solving and how is that benefiting you?

I could give a more professional way to.my business trough zoho mail.

Small Business (50 or fewer emp.)
Oct 19, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"No ads "
What do you like best about Zoho Mail?

There are no ads during operating this mail it makes the work less distractive.

What do you dislike about Zoho Mail?

Very few people operate this email which makes me to invite people on daily basis.

What problems is Zoho Mail solving and how is that benefiting you?

It is very secure and encrypted,it also guarantees privacy which is very imp in todays world.

Enterprise (> 1000 emp.)
Oct 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A mail client that is so flexible, you forget that it is a 3rd party software"
What do you like best about Zoho Mail?

It is so native to the operating system and is integrated well so you get an overall fluidic experience.

What do you dislike about Zoho Mail?

Low rate of updates roll out compared to other mail clients.

What problems is Zoho Mail solving and how is that benefiting you?

Made things every easy. The mail is the easy compatible to SMTP based custom domain mail servers.

Small Business (50 or fewer emp.)
Oct 09, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great email platform"
What do you like best about Zoho Mail?

Zoho has a similar workflow to Gmail AND Outlook which is pretty handy

What do you dislike about Zoho Mail?

For a business email platform, it hasn't got many advanced features

What problems is Zoho Mail solving and how is that benefiting you?

Yo me, Zoho was the perfect combination of Gmail and Outlook in terms of workflow. It felt well organized to me and helped me save a lot of time

Small Business (50 or fewer emp.)
Sep 30, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Functional and easy to use"
What do you like best about Zoho Mail?

You can get your own email address for your business for free, meaning it doesn’t have to be @zoho.com

What do you dislike about Zoho Mail?

Better at shutting down spam. Or at least make it more invisible for the user

What problems is Zoho Mail solving and how is that benefiting you?

Free business email

Small Business (50 or fewer emp.)
Sep 30, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent"
What do you like best about Zoho Mail?

Easy to use free of cost. Better than Microsoft and Yahoo

What do you dislike about Zoho Mail?

Sometimes not compatible with gmail. Still problem solvable

What problems is Zoho Mail solving and how is that benefiting you?

Free

Small Business (50 or fewer emp.)
Sep 25, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Email for Business"
What do you like best about Zoho Mail?

I love that I can get all the features for so little out of my pocket!

What do you dislike about Zoho Mail?

If I had to pick something, I'd wish the HTML editor for the emails were a bit more advanced.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail makes it super easy for me to save email templates that save me so much time sending all my emails!

Small Business (50 or fewer emp.)
Sep 23, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Product, the free version is very helpful"
What do you like best about Zoho Mail?

Easy to create a free email for your small business.

What do you dislike about Zoho Mail?

We had email accounts hacked however this has was fixed by activating 2-factor authentication

What problems is Zoho Mail solving and how is that benefiting you?

Having multiple business emails without having to pay monthly. Saves money for a small business.

Mid Market (51-1000 emp.)
Sep 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Its an amazing platform"
What do you like best about Zoho Mail?

It was easy to use and it had good features such as sync and automated email forwarding. You can even get access to zoho mail by buying their CRM software

What do you dislike about Zoho Mail?

Zoho is sometimes laggy and there are problem with zoho servers. Zoho company is based in chennai india and chennai has a pretty slow internet connections and the ISP's are not so good

What problems is Zoho Mail solving and how is that benefiting you?

I use zoho mail for email forwarding and the sync features. I feel that the zoho CRM software is much better and efficient than the zoho mail client

Small Business (50 or fewer emp.)
Sep 21, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great cheap email service"
What do you like best about Zoho Mail?

Really smooth software. Easy to sign up, prices are very reasonable too. customer support is awesome!

What do you dislike about Zoho Mail?

The mobile apps could be better updated.

What problems is Zoho Mail solving and how is that benefiting you?

Business email. I was looking for the best solution for business email hosting, Zoho Mail is it for me.

Small Business (50 or fewer emp.)
Sep 19, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Value for money for non-profit organization"
What do you like best about Zoho Mail?

It provides free plan up to 25 rmail accounts. As a small an non-profit organization, it is quite helpful.

What do you dislike about Zoho Mail?

None. Zoho Mail is sufficient for our organization.

What problems is Zoho Mail solving and how is that benefiting you?

Compared to others, Zoho provide free plan that is significant for us.

Small Business (50 or fewer emp.)
Sep 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Professional mail service"
What do you like best about Zoho Mail?

Zoho mail service looks professional as it works with your domain name

What do you dislike about Zoho Mail?

The search function needs to be more automatic and auto typing is needed for drafting mails

What problems is Zoho Mail solving and how is that benefiting you?

It works great for sending and responding mails

Small Business (50 or fewer emp.)
Sep 06, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use, Cost effective, meets all our needs"
What do you like best about Zoho Mail?

User interface makes it easy to use from the start

What do you dislike about Zoho Mail?

Accessing from a mobile device isn't always the easiest.

What problems is Zoho Mail solving and how is that benefiting you?

Our mail needs for our businesses; bridges communication gaps!

Small Business (50 or fewer emp.)
Sep 06, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Efficient "
What do you like best about Zoho Mail?

Great and speedy service clean layout also

What do you dislike about Zoho Mail?

Clunky and I miss emails. When I try to click on a thread that appears unread, in actuality I have alrwady read it

What problems is Zoho Mail solving and how is that benefiting you?

No problems but I sometimes miss emails

Small Business (50 or fewer emp.)
Sep 04, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Email Service For Free!"
What do you like best about Zoho Mail?

I love the fact they allow a free plan without much restriction. We can handle all of our business needs with the free plan.

What do you dislike about Zoho Mail?

Limitations with the free plan but that is expected.

What problems is Zoho Mail solving and how is that benefiting you?

Email solutions for our entire organization.

Small Business (50 or fewer emp.)
Aug 30, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love zoho mail"
What do you like best about Zoho Mail?

This is a very robust product with a very impressive price.

What do you dislike about Zoho Mail?

I'm perfectly fine with it, the quality is impressive

What problems is Zoho Mail solving and how is that benefiting you?

Because of their pricing models I was able to get my e-mail started for my small startup

Small Business (50 or fewer emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and easy to use"
What do you like best about Zoho Mail?

The best thing about Zoho is the fact it is easy to use with Shopify and easy to use in general

What do you dislike about Zoho Mail?

The only thing I dislike is the fact the website looks a little outdated

What problems is Zoho Mail solving and how is that benefiting you?

It makes work easier and only took 5 minutes to set up with Shopify

Small Business (50 or fewer emp.)
Aug 28, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cost-effective alternative to G Suite"
What do you like best about Zoho Mail?

Zoho mail helped us decrease our spendings on G Suite while providing tools equivalent to G Suite.

What do you dislike about Zoho Mail?

The interface is a little different from what you are used to in tradition webmail services.

What problems is Zoho Mail solving and how is that benefiting you?

Limit our spending on G Suite.

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