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At a Glance
Overview
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
Reviewer's Segments
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
9
- AgilePoint NX
- Calendly
- Cyclr
- Freshdesk
- Freshsales
- Helpdesk
- Jira
- Pinecone
- Salesforce Sales Cloud
- Shopify
- TeamViewer
- WooCommerce
- Zapier
- Zowie
Total integrations:
5
- AgilePoint NX
- Calendly
- Cyclr
- Freshdesk
- Freshsales
- Helpdesk
- Jira
- Pinecone
- Salesforce Sales Cloud
- Shopify
- TeamViewer
- WooCommerce
- Zapier
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
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