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At a Glance
Overview
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
Reviewer's Segments
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
9
- 1CRM
- Benchmark Email
- Calendly
- Clearbit
- Dropbox Business
- Freshdesk
- Freshsales
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Grasshopper
- Helpdesk
- Intuit Mailchimp
- Jimdo
- Omnisend
- Pinecone
- Shift4Shop
- Shopify
- Site123
- TeamViewer
- Ucraft
- WebWave
- WhatsApp Business
- Wix
- WooCommerce
- Zowie
Total integrations:
20
- 1CRM
- Benchmark Email
- Calendly
- Clearbit
- Dropbox Business
- Freshdesk
- Freshsales
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Grasshopper
- Helpdesk
- Intuit Mailchimp
- Jimdo
- Omnisend
- Pinecone
- Shift4Shop
- Shopify
- Site123
- TeamViewer
- Ucraft
- WebWave
- WhatsApp Business
- Wix
- WooCommerce
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software and Help Desk Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By LiveChat Software S.A.
- Located in Wroclaw, Lower Silesian District, Poland
- Founded in 2002
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