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At a Glance
Overview
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
Reviewer's Segments
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
9
- Amplitude Analytics
- AppSumo
- Automate.io
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- Calendly
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- Freshdesk
- Freshsales
- GUDSHO Video
- Ghost
- GitHub
- GoToWebinar
- Google Forms
- Help.com
- Helpdesk
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Jira Core
- Landbot
- Litmus
- Livestorm
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- Pinecone
- PostHog
- Postmark
- Respond.io
- Retool
- Segment
- Shopify
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Streak
- Stripe
- SupportBee
- Supportbench
- TeamViewer
- Time Doctor
- Ucraft
- Viewabo
- Wistia
- WooCommerce
- Wrike
- Zendesk Chat
- Zowie
- folk
- tawk.to
Total integrations:
66
- Amplitude Analytics
- AppSumo
- Automate.io
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- Calendly
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- Freshdesk
- Freshsales
- GUDSHO Video
- Ghost
- GitHub
- GoToWebinar
- Google Forms
- Help.com
- Helpdesk
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Jira Core
- Landbot
- Litmus
- Livestorm
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- Pinecone
- PostHog
- Postmark
- Respond.io
- Retool
- Segment
- Shopify
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Streak
- Stripe
- SupportBee
- Supportbench
- TeamViewer
- Time Doctor
- Ucraft
- Viewabo
- Wistia
- WooCommerce
- Wrike
- Zendesk Chat
- Zowie
- folk
- tawk.to
Top Alternatives
Categories
Common categories include: Live Chat Software, Help Desk Software, Customer Self-Service Software, Conversational Marketing Software, Conversational Support Software, and Chatbots Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Intercom, Inc.
- Located in San Francisco, California, United States
- Founded in 2011
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