Tidio vs Intercom

Take a look at how Tidio and Intercom stack up against each other across pricing, features, and support using feedback from real users like yourself. Tidio scores 4.7 out of 5 from 1413 reviews, while Intercom has been rated 4.5 out of 5 from 2927 reviews.
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Tidio Logo

Tidio

4.7
(1,413)
Intercom Logo

Intercom

4.5
(2,927)
At a Glance
Tidio Logo
Tidio
Starting at:
$19.00/month
Intercom Logo
Intercom
Starting at:
$74.00/month
Overview
Tidio Logo
Tidio
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
Intercom Logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
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Pricing
Tidio Logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Intercom Logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
Reviewer's Segments
Tidio Logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Intercom Logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
Tidio Logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Intercom Logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Tidio Logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Intercom Logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Tidio Logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intercom Logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Tidio Logo
Tidio
Total integrations: 10
  • Agile CRM
  • Amplitude Analytics
  • AppSumo
  • Automate.io
  • BRYTER
  • Baremetrics
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Creatio
  • Dialpad Talk
  • Duda
  • EngageBay
  • Enonic
  • Flowrite
  • Framer
  • GUDSHO Video
  • Ghost
  • GitHub
  • GoToWebinar
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Forms
  • Help.com
  • Hostinger Website Builder
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jira Core
  • Landbot
  • Litmus
  • Livestorm
  • Mailercloud
  • Mailmodo
  • Managed Server Hosting
  • Microsoft Teams
  • Nimble
  • Outgrow
  • Overloop
  • PartnerStack
  • Pinecone
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Segment
  • Shopify
  • Shuffle
  • Site123
  • Sitecore Experience Manager
  • SmartSuite
  • Softr
  • Streak
  • Stripe
  • SupportBee
  • Supportbench
  • Testimonial
  • Time Doctor
  • Ucraft
  • Viewabo
  • Wistia
  • Wix
  • Wrike
  • Zendesk Chat
  • Zoho CRM
  • Zowie
  • folk
  • tawk.to
Intercom Logo
Intercom
Total integrations: 66
  • Agile CRM
  • Amplitude Analytics
  • AppSumo
  • Automate.io
  • BRYTER
  • Baremetrics
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Creatio
  • Dialpad Talk
  • Duda
  • EngageBay
  • Enonic
  • Flowrite
  • Framer
  • GUDSHO Video
  • Ghost
  • GitHub
  • GoToWebinar
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Forms
  • Help.com
  • Hostinger Website Builder
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jira Core
  • Landbot
  • Litmus
  • Livestorm
  • Mailercloud
  • Mailmodo
  • Managed Server Hosting
  • Microsoft Teams
  • Nimble
  • Outgrow
  • Overloop
  • PartnerStack
  • Pinecone
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Segment
  • Shopify
  • Shuffle
  • Site123
  • Sitecore Experience Manager
  • SmartSuite
  • Softr
  • Streak
  • Stripe
  • SupportBee
  • Supportbench
  • Testimonial
  • Time Doctor
  • Ucraft
  • Viewabo
  • Wistia
  • Wix
  • Wrike
  • Zendesk Chat
  • Zoho CRM
  • Zowie
  • folk
  • tawk.to
Top Alternatives
Tidio Logo
Tidio
See all alternatives
Intercom Logo
Intercom
See all alternatives
Company Details
Tidio Logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013
Intercom Logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011