800.com Reviews & Product Details

The ease in which our company could setup a vanity number and the campaign messaging system.

The limited number of characters one can use in text campaigns.

I believe they are doing a better job on their customer care

Simple to use, reliable, and inexpensive

I have not had any problems with the service

They provide a simple-to-use platform for my online business. We have no office staff, so the auto-attendant service is invaluable.

800.com has been very helpful in scaling the communications outreach for my business. The app/number seamlessly integrates with my mobile phone, and web browsers.

The only thing I've noticed that I dislike about 800.com is the lack of an elegant UI. The interface is pretty basic and reminds me of older software, even though the capabilities is modern.

800.com has helped me solve the issue of maintaining a private business number for clients. This service has benefitted me by allowing me access to a suite of call features not found in my current setup.

I enjoy having an 800 number for my business and my fax. It is very convenient for my line of work. I am also able to control all of our business lines in one place

They don't have a lot of plan options. 800.com doesn't give special promotions to those who have been customers for a while, and I have never seen them do a special rate at any time.

800.com has allowed me to use one centralized phone number for everything. This has made it easier for the staff to direct customers to the right person. We are able to better serve our customers.

The call forwarding feature and the simultaneous ringing of different numbers have been very beneficial to us. It is easy to change if some employees are off the clock

We haven't had many problems with any features. Depending on how you field the call there may be some sound quality issues, but if you are having calls forwarded to your cell phone it should not be an issue

It solved our problem of not having an office line. When we first started, we were using our direct cell phone numbers, which was not ideal for a high call volume. 800.com helped us optimize this solution.

I love that 800.com is so reliable - we set it up and don't have to worry about it working. It's always forwarding properly. Plus, we get lots of insights when we login!

Nothing to really dislike - the service is great and we haven't had to do any troubleshooting yet.

We love having an easy to remember phone number that we can put on giveaways, social media, & online. 800.com works well in conjunction with our business phone system so we always receive calls made to our 800 number. It's reliable & not something I need to worry about every day. I know if we share that number, it can be used.

The website makes it easy to manage my account.

There is nothing that I dislike about 800.com

I was able to get a number that my customers can easily remember.

You put in the number you would like, and the service gives you the best available numbers.

Nothing right now, have been using the service for over 6 months with no complaints.

We now have 1 central number to publish to all of our customers.

Ability to custom select 800 number I selected a 1-844 number, all of my calls are forwarded with ease and I know where it is coming or being directed from.

Not much to be honest I think It is an easy tool to use.

I can provide a nationwide option to reach my prospective clients.

The setup is easy and straightforward. easy to use call forwarding

nothing. not that I can see this is dumb no why doesn't this survey work properly? I can't thin of anything

All-in-one number I can put everywhere: website, business card, advertising, etcetera.

It is an easy company to work with. Very reasonable and fair

I have not found anything negative about the service so far in all my years with them

Allows us to have a larger presence than I am. Easily forwarding to where I need it

Easy to setup and a reasonable price. I have been using 800.com for years to provide a toll-free number on my products and haven't had any real issues. I forward the number to my cell phone so it's easy to receive calls from my customers. Everything seems to work well for me without much need for maintenance or taking up too much of my time.

I use them for very basic services so I haven't had much for issues yet. All my calls seem to work fine. The only annoying thing is all the spam calls I get but that is out of their control and is most likely just a result of the website and business being listed on internet directories.

I use them to provide a toll-free number to place on my products so my customers have an easy way to contact me. I have the number forwarded to my cell phone so I can receive the calls on the go. Any voicemails are sent to my email so I can listen to them right there and choose how to proceed.

The dashboard makes it really easy to navigate

I wish there was a way to choose how our name would get displayed when calling through 800.com

Eventhough we have a live chat on our website, We have realized that most of our customers are more comfortable talking to a real person and appreciate the simple connection they have to us. We're also able to navigate their issues easier

It's simple to use. I appreciate the UI & feature set.

It doesn't have the more complete suite of VOIP features.

I like the easy setup, including w/ toll-free numbers.

The plan we have is affordable and allows us to be reached by clients easily. The web interface is easy to navigate. In the rare times where we've needed to reach out for support, we've gotten quick, helpful responses.

The new cost structure would be a barrier to a company of my size. Fortunately, they have a legacy plan for longtime users that has met our needs. Offering a low-cost entry level plan would help small companies like mine.

Having a toll-free number lets clients in Canada reach us at no additional charge. It is also helpful in the rare event that someone is traveling and without access to cell coverage but can access a payphone to place a toll-free call (e.g. in a national park).