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Avature CRM
4.4
(96)
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Avature CRM Reviews & Product Details

Avature CRM Overview
What is Avature CRM?

AvatureCRM is a pioneer in CRM technology that features a highly configurable enterprise SaaS platform ideal for acquisition and talent management. Its AI-powered solutions provide sourcing, recruitment marketing, applicant tracking and video interviewing capabilities, employee referral management and more. Avature delivers its key services from its private cloud and has data centers across Europe, US, and Asia. 

Company Avature
Year founded 2005
Company size 501-1000 employees
Headquarters New York, NY, USA
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What Avature CRM is best for?
How does Avature CRM compare to Act!?
What are the pros and cons of Avature CRM?
Avature CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Avature CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Avature CRM Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 02, 2024
Avature CRM Logo
96 Avature CRM Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Nov 22, 2019
 Source
Overall Rating:
5.0
HS
Himmat S.
Talent Acquisition
Share
"Its amazing"
What do you like best about Avature CRM?

It integrates with Linkedin and gives all the information with fewer clicks.

What do you dislike about Avature CRM?

Well sometime search not apply correctly and also don't provide skill base search.

What problems is Avature CRM solving and how is that benefiting you?

Candidate Management, Candidate Tracking, On boarding, offer management.

Small Business (50 or fewer emp.)
Oct 09, 2018
 Source
Overall Rating:
5.0
JJ
Jesse J.
Recruitment Marketing Specialist
Share
"Avature CRM Review"
What do you like best about Avature CRM?

Avature has a number of features that its competitors do not.

What do you dislike about Avature CRM?

There isn't a landing page creation feature.

What problems is Avature CRM solving and how is that benefiting you?

We utilizie it as both a CRM and an ATS.

Enterprise (> 1000 emp.)
Jan 17, 2018
 Source
Overall Rating:
5.0
CH
Chris H.
Senior Talent Acquisition Sourcer
Share
"Avature a great product"
What do you like best about Avature CRM?

I really like the search features and the tagging. We use it for sourcing so it has a lot of great features that work for our group.

What do you dislike about Avature CRM?

The candidate search at times can be very challenging but they seem to have fixed that with the latest update.

What problems is Avature CRM solving and how is that benefiting you?

We are trying to share candidates and the process of attraction to said candidates through Avature. So mainly team collaboration and personal searches for the right candidates.

Enterprise (> 1000 emp.)
Dec 02, 2016
 Source
Overall Rating:
5.0
AG
Alan G.
Uk Resourcing Manager
Share
"Everything I want from a CRM"
What do you like best about Avature CRM?

Flexibility, Avature team listen to what is said and act on things quickly. Drop box feature is always a firm favourite. And the ability to change workflows to suit our needs.

What do you dislike about Avature CRM?

Minor gripe would be no group chat in the chat function. However there is not a lot I can moan about/.

What problems is Avature CRM solving and how is that benefiting you?

Multiple. We use the product for recruitment processes that are not "normal". Such as franchise recruits where there is a long process.

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
5.0
TB
Tayler B.
Hr Generalist
Share
"Avature ATS"
What do you like best about Avature CRM?

High configurability, user-friendly and great customer service. It's nice to be able to create and upload workflows on your own rather than having to reach out to technical support each time.

What do you dislike about Avature CRM?

I wish we could search in datasets. We have some datasets that have thousands of pages and I usually have to sort and then try to find what I'm looking for. However, these are typically managed by an integration and tend to only be one-off circumstances.

What problems is Avature CRM solving and how is that benefiting you?

More automated and efficient process, and better candidate experience. The recruiters can spend more time recruiting and less time focusing on the administrative piece.

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
5.0
KB
Kate B.
Manager, Talent Acquisition Operations
Share
"Big Avature Fan!"
What do you like best about Avature CRM?

I love the customization Avature provides. No matter what situation you have, there is a way to configure Avature for what you need. I also love the reporting feature that lets you take a report that captures real time data from the system and export it to an excel spreadsheet. The spreadsheet can be refreshed so that even non-Avature users can have real time data. The dynamic reports are fantastic!

What do you dislike about Avature CRM?

Offer letters are hard to manage. We often have one-off paragraphs the we need to add to offers letters and the way the letters are set up, it is not easy to accommodate. This would be solved if they were able to create offer letters in word instead of PDF.

What problems is Avature CRM solving and how is that benefiting you?

We have implemented several of Avature's modules: ATS, Internal/Referral portal, Hiring Manager Portal, Agency Portal, and Campus & Events, Through these portals we have gained better insights and have been about the streamline our processes.

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
5.0
Kristopher H. avatar
Kristopher H.
Senior Technology Support Specialist
Share
"Comprehensive, easy-to-use platform"
What do you like best about Avature CRM?

I love the flexibility of the platform. I can make changes on the fly and have the system up and running for a client in less than a week in some cases. I find the UI very intuitive and easy to navigate.

What do you dislike about Avature CRM?

Probably my only real desire would be to have a more robust report writing tool, right out of the box. I have not had any experience with the Report Builder yet, so that might change my mind.

What problems is Avature CRM solving and how is that benefiting you?

We are able to get a our recruiting teams up and running quickly, and with little guidance as the platform is easy to learn. For us, Avature is a great sourcing tool that let's us build up pipelines of candidates that would otherwise prove difficult.

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
5.0
GH
Gina H.
Senior Corporate Recruiter
Share
"excellent, I enjoy working in Avature, it's a great tool"
What do you like best about Avature CRM?

It's very easy to use with great step by step features

What do you dislike about Avature CRM?

NA, I have not seen any issues, I really like using the produce so far

What problems is Avature CRM solving and how is that benefiting you?

tracking candidates acurately

Mid Market (51-1000 emp.)
Nov 29, 2016
 Source
Overall Rating:
5.0
CG
Chris G.
Head Of Senior, Professional And Specialist Resourcing
Share
"Avature CRM"
What do you like best about Avature CRM?

We are able to make changes quickly, users and administrators love it.

What do you dislike about Avature CRM?

Some of the development/implementation is slow (portals/reports etc)

What problems is Avature CRM solving and how is that benefiting you?

Hiring manager reporting has probably saved a few hours of recruiter effort on each vacancy worked on.

Enterprise (> 1000 emp.)
Nov 29, 2016
 Source
Overall Rating:
5.0
CH
Chantelle H.
Executive Research Partner
Share
"New user of Avature"
What do you like best about Avature CRM?

Dropbox functionality means we can upload CVs and populate the fields of a candidates record with ease. Similarly importing candidates from LinkedIn via 'Import Link' is great.

What do you dislike about Avature CRM?

That you can't edit documents once they have been saved to the system. I also don't find the list view all that easy to work from, if you're working through calling a list of candidates.

What problems is Avature CRM solving and how is that benefiting you?

We're increasing direct sourcing through using Avature, and making sure are up to speed on data governance.

Enterprise (> 1000 emp.)
Oct 12, 2022
 Source
Overall Rating:
4.5
SS
Susanne S.
System Specialist
Share
"Powerful and handsome Platform with many possiblities of customizing"
What do you like best about Avature CRM?

Automatic Workflows for different target groups. Information can be presented in Dashboards with lists and powerful reports. So many ways to configure the tool. Insights in Integrations to other systems.

What do you dislike about Avature CRM?

Lack of transparency when it comes to Releases and updates on Avature side. Unexpected changes lead to defects and hours of researching. Lack of support through Account Management. Advise and information to improve the instance and use new features is missing.

What problems is Avature CRM solving and how is that benefiting you?

Providing much flexibility to change business processes easily. Configuration changes in production can be made every day. The Admin herself can manage integrations. Workload is reduced due to many automatic steps.

Enterprise (> 1000 emp.)
Oct 04, 2022
 Source
Overall Rating:
4.5
MK
Mirco K.
Hr System Specialist
Share
"very versatile application through which many processes can be simplified."
What do you like best about Avature CRM?

the possibilities offered by the application. - Automation of contracts - Design of your own dashboards - Scheduled mailing of lists and reports - flexibility of portals

What do you dislike about Avature CRM?

for newcomers the application is sometimes very confusing, you don't know exactly where to find what. - Wizards - forms - views - etc. sometimes it is hard to find out mistakes

What problems is Avature CRM solving and how is that benefiting you?

Avature has a large roadmap on which many functionalities are noted, many of those can also help us in our daily business and simplify it significantly. One example is the Portal Builder, which we are very excited about. Here, customers are offered additional possibilities to work more independently without having to go to Avature in each case.

Enterprise (> 1000 emp.)
Sep 01, 2022
 Source
Overall Rating:
4.5
Marc S. avatar
Marc S.
Projectmanager
Share
"Flexible product with extensive list of solutions"
What do you like best about Avature CRM?

The breadth and depth of its solutions to solve our business needs. There always is a solution to your question.

What do you dislike about Avature CRM?

The lack of adequate consultancy to implement said solutions in line with our business needs. Avature has valuable technology expertise, but not necessarily in-depth recruitment expertise.

What problems is Avature CRM solving and how is that benefiting you?

End to end recruitment and various other solutions like grad management.

Mid Market (51-1000 emp.)
Aug 30, 2022
 Source
Overall Rating:
4.5
Neeta Patel  R. avatar
Neeta Patel R.
Manager Tech & Advisory Consulting
Share
"Great flexibility and easy from a UI perspective"
What do you like best about Avature CRM?

I like the fact that there is a lot of flexibility with the configuration side of Avature and that they have regular releases and feature

What do you dislike about Avature CRM?

From when I used Avature last, the cost was sometimes an issue. When there are releases, it's not obviously what is free and what needs to be purchased

What problems is Avature CRM solving and how is that benefiting you?

Nothing at the moment as I'm not working on an Avature project at the moment

Enterprise (> 1000 emp.)
Jun 30, 2022
 Source
Overall Rating:
4.5
Ashutosh T. avatar
Ashutosh T.
A Cser
Share
"AVature As an ATS is one of the best Applicant traking systems that one can use."
What do you like best about Avature CRM?

Avature is highly user-friendly. adding candidates is easy, linking them to pipelines and jobs is easy. The user interface is simple yet inclusive of features. finding details about the candidate is very easy at anyplace in the ATS.

What do you dislike about Avature CRM?

there is no option for bulk uploading resume. the avature ats needs one to add each candidate one by one and link them to the job id. this makes having recruitment events difficult.

What problems is Avature CRM solving and how is that benefiting you?

I am using the avature to keep a tract of applicants and sourced profiles for my job requirement. the software has worked as good as bullhorn or jobdiva that i used in the past.