HubSpot Sales Hub Reviews & Product Details

The way I can manage all my customers and understand their path to conversion.

I think HubSpot in general could have a more focused system for B2C markets. I had to create by myself a lot of solutions using HubSpot tools do manage our b2c customer base. It would be very helpful if b2c market had the same attention as b2b has inside HubSpot.

HubSpot helps us managing funnels and understating the best conversion points about our customer base. Besides, we can manage all of our communication throughout all of our channels

Facilidad de uso e integración con mis herramientas de trabajo.

Las funcionalidades más avanzadas tienen un coste elevado.

La gestión del equipo comercial y control de los clientes.

The Hubspot sales platform enhances our sales processes, enabling us to find, track, and close deals all in one place. Easily imlimented and Integrated into our core business email software, which we use on a daily basis to full effect. With great support and how to videos and tutorials enabling us to understand its core features and ongoing useage of this brilliant products

there is nothing that we dislike about hubspot and would highly recommend it as a great product

Its enabling us to focus on the targeting of clients more effectively ,and ensuring that we dont miss sales opportunites in the process.

Interface and Userfriendlyness options and everything.

Nothing everything is good no lag no data lost.

In every proportion till now I have gained enough sales data maintainance availabilty as required end to end

its help us to maintain the sales lead or easy to use

Nothing everything is good about Huspot.

It help us to avoid lead clashes

A great Platform the perform all type of Sales automation features avaialbe these days

analytics and reporting doesnt really offer helpful data and hard to understand or present

it made the sales process in one place including features such as contact management, email tracking, deal tracking, document sharing, sales automation

I like having all of my clients information in one spot and being able to see all communication we have ever had with them easily. I also appreciate all of their training material.

There isn't really anything I dislike about the platform.

Hubspot gives us the ability to keep track of all of our clients and know where they are at in their onboarding process.

Hubspot makes it very easy to correctly track all of my actions (Emails, calls, meetings..etc) with my current clients and making sure that I stay on top of checking in with them.

It seems to have a little higher rate or errors/ the website being down then other platforms that we use as a company.

Hubspot makes easy to execute communicate with my current clients all in one place.

I love how it connects into virtually every system I have. Keeps everything in one place.

It's a little odd categorizing people sometimes. I can't just create folders or categories of where I met someone.

Helping me keep track of my contacts and leads and lets me know when they open something I send them.

1. Easy to use 2. Multiple filters 3. Can manupulate data before using 4. Dashboards & reports 5. Clear forcasting 6. Distribution of Data

It is one of the best CRM ever used in my life

Data Management

The system is easy to navigate, easy to share info or assign tasks to colleagues and keep a record of correspondence relating to deals. I can access the system from my ipad and phone when out and about just as easily as on my pc at work. We found it was very straightforward and painless to import multiple contacts and companies from previous system. If there is something you are unsure of, there are numerous videos to check or can access the academy section.

I previously used Pipedrive and you could add a new company, contact, deal etc from any part of the system. With hubspot I can only add a new company by navigating to the specific page that permits it.

Having activity of sales reps visible all in one place, rarher than dispersed. With e-mail tracking built in we are now aware of which messages are being read. Ability to call direct from hubspot prevents duplication of making a call then typing up notes, can be done concurrently.

HubSpot is a simple, yet very powerful tool. On one hand, it is very easy to use for beginners. On the other hand - it provides really rich and powerful functionality for professionals. I learn new stuff every day!

The only drawback of HubSpot is the weird way it integrates with Gmail. It does look up Gmail automatically, but to manage conversations properly, you have to install an addon - which is rather annoying. Also, if the Client writes you an email, it does not get to HubSpot until you manually make it there. All future messages in the thread will get to HubSpot automatically, even if you do not have the addon... I would definitely like to have more automation there.

I have all records in one place, I can see what my colleagues doing, and they see what I am doing. I can easily send messages to Clients, using very comfortable accelerators - like snippets and templates. I can also track my pipeline in a very comfortable way.

I absolutely love using HubSpot! Having everything in one place makes my work as a salesperson incredibly efficient. The platform is not only easy to use but also highly customizable, allowing me to tailor it to my specific needs. HubSpot is truly a great tool for any sales professional.

What I dislike about HubSpot Sales Hub is that occasionally it experiences downtimes and doesn't update information appropriately. This can be a bit frustrating when relying on real-time data for sales activities.

Having all the information available, real time.

Probably the best feature of Hubspot is the recording feature as the call can be relistened to if an email address was incorrectly entered and the email bounced. If I assign a task to a team member like to make a call or site visit they can listen to my call before they go into a meeting and have the gist of what was discussed.

That you can only enter an email address once. There needs to be a dropdown box you can select for when contacts share the same email address which is common in industry and retail. EG [email protected] or [email protected]

miscommunications

provides a centralized hub for all our Revenue and customer success departments activities , its very user-friendly interface , and my favourite part at all times is the powerful analytics tools and the automation.

I wish if the data extraction is more user friendly , sometimes i feel its impossible to extract the details data based on some fields

Before HupSpot we were using a different CRM and it was just hell , as a sales manager I truly strugeled with the following and implementing Hubspot was the best decision we made : 1.Managing leads effectively and keeping them organized was a significant challenge. Without a centralized system, leads were easily lost or overlooked. HubSpot's provides a unified platform for lead management, ensuring that all leads are systematically organized, tracked, and easily accessible. This has eliminated the risk of overlooking potential opportunities and enhanced our ability to nurture leads effectively. 2.Maintaining consistent and meaningful communication with leads and clients was a struggle. Our team lacked a streamlined approach to engage prospects at various stages of the sales funnel. With HubSpot, we can automate personalized communication through email sequences and workflows. This has not only saved time but has also improved the overall quality and relevance of our interactions, leading to better engagement and stronger connections with leads. 3.Lack of comprehensive analytics and insights made it challenging to make informed decisions. We needed a solution that could provide real-time data on sales performance. HubSpot's powerful analytics tools offer detailed insights into sales metrics, customer interactions, and deal progression. This data-driven approach enables us to identify trends, optimize our sales strategy, and make informed decisions that directly impact our success. 4.Our team spent too much time on manual and repetitive tasks, reducing overall productivity and efficiency. HubSpot's automation capabilities have been a game-changer. By automating routine tasks such as follow-up emails, data entry, and lead nurturing, our team can focus more on high-value activities, significantly increasing productivity and allowing us to allocate time strategically