Jotform is a web-based form builder that allows users to create custom forms, surveys, quizzes, and more. It offers a range of features that include customizable templates, drag-and-drop form design, form analytics, and integrations with popular apps and services. Jotform is an efficient and cost-effective way to collect information, as it eliminates the need for manual data entry and paper forms. Whether you're a business owner or an individual, Jotform makes it easy to gather information and streamline processes, saving you time and resources.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Easy to construct and easy to update, app users are always up to date.
No downsides, but plenty of scope for additional features like CRM / membership interface. Needs better analytics
I don't think we've realised all the benefits yet in marketing and user experience. A membership plugin would be helpful
Gathering all forms under a single page and being quickly accessible from any platform offers great convenience.
Opening the application can sometimes be slow according to the internet speed.
We can do the planning work more easily in our school. We can receive student requests faster from any platform.
I love the approval process that they have added
There have been at times some background issues - but the support team always responds to my questions!
I am able to automatically save forms once they are filled out. I also can send specialized emails to different people
The ease of use. It's a great platform to build mobile apps. I do have a little tech knowledge, but the low to no code platform makes it extremely easy to build.
There is no negative feedback as such, but I would prefer better themes
Since I'm not a professional coder, I need builders with close to nil coding and ease of use without searching much and taking much support from the net. In jotform, I had that experience and was able to build easily.
Ease of use. Produces professional results.
When it crashes and I need to rebuild forms or submissions.
Forms on the go.
It is easy to set up. You are basically adding your current forms to an app so all are accessible at one location.
It wasn't something that I would find useful. I have individual forms that do not group. This app did not serve a purpose for me. It works great if you have more than one form that a customer needs to access.
On the rare times the customer needs to access more than one form, this puts them together in one location, so they do not have to input multiple URLs.
Multiple integrations with third parties apps
Pricing is high when scaling your forms for different use cases
Easy and fast deployment of forms to capture data for our websites
We've rolled out many apps for our customers to use. The replicability of the apps into a standard model is incredibly helpful for a quick turnaround. The only other forms I've used is Microsoft forms, and this blows those out of the water.
There aren't many design choice options for creating customized app designs. We pay for Jotform Enterprise and expect to be able to customize more than we currently can.
We use these apps to roll out to our service customers, a quick and simple service request form as well as an appointment request form. Customizing these apps for each individual. Customer is fairly simple to do but I wish there were more options we could take advantage of.
It's really user friend and easy to build a form.
It doesn't seem that unique in its functionality.
We can survey our members and keep using the same form for years.
I use Jotform to tell people a story about people who need help in the community. I can set each mission up with its own form to inform people about their mission, attach a receipt from one of our partners, and allow the user to tell us who they choose to support. I have been a Jotform customer for close to 5 years now. I plan on being around for a lot longer.
The pay portals are difficult to use, and the information often gets lost or clears on its own, leaving my customers no way to leave a donation for us to continue doing the outreach we are implementing.
It allows me to run the program I created without the expense of a mobile app. It saves me so much money and is so versatile that I can tell the story of everyone we are raising money for.
The ease of use from the buildout to launching as well as the clients use. I also love the variety of options I can use to gain the information needed for my business.
It sometimes crashes or doesn't open quickly or timeout while working in the system. It a notification came up to let you know it was timing out that would be great.
My clients are able to send information directly to me, which has saved us several hours of preparation time as well as allows our assistants to retrieve information.
Intergrations. API functionality. customisable ui. Possibility to build intuitive and simple apps with a few steps. Integrating Jotform apps and forms.
It's not fully customizable. Would like to be able to integrate between forms and apps more seamlessly
Custom drag and drop function app creator, i can integrate to mySQL and API.
Really userfriendly and Very good and quick support team. Really easy to use. Allow to create your own app with no programming skills. Allow users to install the app and fill the forms in a easy way.
Still some upgrades needed. Also some bugs sometimes when you create the form or app but support team or througt forum you can solve it most of the time very quickly.
Company follow up in some process and database. Really easy to use for users. Easy tracking of the forms and automatized reports of the filled forms, able to export to excel.
Form structure for educational processes is very easy and fast
Mobile app production is a bit complicated
I use it to enroll students in virtual Classes I have created and for educational surveys.
The customization options (logo, app icon, background, etc.) are well implemented, easy to use, and make an impact for a professional app. The ability to integrate forms seamlessly into the interface is also much appreciated.
The biggest frustration is that app users cannot edit their form submissions from within the app. They can only download and print their submissions. At the time of this review, the current workaround is to have app users get an automated email that has an edit link inside it after each submission -- it's not the end of the world, but definitely an oversight.
Workflow management of staff has greatly improved. By having many regularly used forms/processes accessible in one place for our teams in the field, we've been able to free up 'paperwork time' significantly.
I love that I could create my own directory with links that I have for my business.
It didn't feel like a traditional app but more like a quick links page.
I am able to connect my customers to my services in a more effective and efficient way
Admittedly we're still exploring the Jotform app.'s offerings because they're so new. But the rate this product is rolling out is exciting and we're already a Pro user of the forms with good success, so it's a nice bridge to app. dev.
Generally JotForm stands out as a forms tool, with good tables (database) back end. But the form tools outside their core offerings are wonky. We are concerned that app development may suffer the same way, where the few little things that make a difference to us may not behave as we expect (or need.) Basic tools that have been around a long time (poor old Infopath, killed before it's time), had an excellent repeat rows entry option. JotForm has the notion in their 3rd part widgets, but we prefer that JotForm propper had this tool worked out & available before we delve into app. dev.
Centralized app ecosystem for our team. We operate in the field, in the office, and in the board room. Bouncing out URL's and other "links" to this or that for sending information is a universally miserable experience for business operators. Then of course the fragmentation of information must be eliminated by Forming it into cohesion by the creator of the info. and not the consumer. Many hands make light work and even in the 21st century, many hands make much work for the data consumer. Forming information must progress beyond the 20th-century email and web "throw spaghetti at the wall and see if it sticks" information exchanges.
Lots of available app integrations are available
Documentation can't be lacking so you may be left to the mercy of the other app
Integration between jotform and Monday.com
IT IS AVAILABLE ON OUR COMPANY'S TABLETS, COMPUTERS, AND ON OUR FLOOR LEAD PHONES. IT IUS VERY EASY TO USE AND UNDERSTAND WHICH MAKES IT VERY USEFUL FOR NONE TECH PEOPLE
HOW YOU HAVE TO GO BACK ONTO YOUR BROWSER TO EDIT OR CHANGE ANYTHING ON THE APP THAT YOU HAVE DESIGNED AND HOW YOU HAVE TO SPECIFICALLY SHARE IT WITH EMAIL ADDRESSES FOR COLLABORATION
WE BUILT AN APP WITH 11 DIFFERENT FORMS FOR THE GUYS ON OUR FLOOR TO ENTER IN EACH COMPANYS TRUCKLOADS OF TOOLING THAT WE RECIEVE EVERYDAY AND IT MAKES IT WAY EASIER THAN HAVING TO WRITE EVERYTHING DOWN
Surprisingly, Jotform allows the launching of an app with all its functionality for free. The free version will display Jotform logo with a link directing to their website. Also, you cannot have your own domain connected to their free version.
Payments form an important component of online forms and apps. Though Jotform Apps supports PayPal and Stripe, PayTm which is most popular in India not supported.
I am developing an app for one of my clients that will help deliver tax filing service.