Less Annoying CRM Reviews & Product Details

They system is easy to use and you can train new people on your system within a very small time. Most people can figure out how to use with very minimal training.

I wishing they can incorporate social media into the platform.

Allows us to track sales quickly and change how we are viewing customers for leads

the ease of finding my customer notes and the reporting format. Also very good tech support .

There is really nothing I dislike about the program

Keeping track of what is said during customer calls. I make 10 to 15 calls per day. It is important to know what I said in the past call.

With LACRM I have a CRM that's User Friendly, with Great Customer Support and that's as Simple or as Sophisticated as I want it to be. It's growing with my business and it's helping my business to grow!

I'd like to have a suggestion or two, but can't think of anything.

Mostly tracking and reminders. My business is extremely deadline sensitive and with LACRM tracking it's really hard to forget anything.

The ease of modifying categories for notating specific parameters on my client contacts (e.g., medical specialty, lead source, etc.). The fact that I get email notification of upcoming events/tasks is a nice tool to have so I do not have to put the information in an external calendar.

Not so much a dislike as an "I wish ... " -- I wish I could save contact information in a viewable format after I mark them as INVALID. Right now they just disappear from view. There may be a way now, but it is not yet obvious to me.

Tracking sales leads from initiation to close (sale won or lost) is made easy with this tool. I can make notes all throughout the process, set tasks, and get reminders. This is quite helpful.

I like that I can have as many Pipelines as I want and there is no limit. I also like that someone from Less Annoying is always eager to assist and resolve any issue that you bring to their attention.

I can't think of anything I dislike at this time.

The problems that Less Annoying has solved is that it keeps my leads organized and all in one place. My appointments are scheduled and my calendar is kept straight. Reminders can be set and I don't have to worry about missing a scheduled phone appointment or event.

price can't be beat. Easy to use dashboard and outstanding, responsive customer support.

There isn't anything I dislike about this program.

Can track projects, connections between projects and people, can communicate more effectively thanks to extensive notes and ability to attach documents of importance.

The application is really easy to use and very flexible. Probably the customer support and the cost are a close second.

Nothing so far. The application has all I need

We have a small team but trying to coordinate our efforts has been challenging. This application solves the scheduling problems and managing the pipeline of projects, clients and prospects in a very intuitive and simple way.

The ease of use is by far the number one thing for us. We can custom design it to provide us exactly what we need without having to have an "expert" on staff to make it happen.

The only I dislike is that we did not know about Less Annoying CRM when we first started our new business. We wasted time, money and lot of effort with two other systems before finding Less Annoying CRM.

As a small business, everyone wears lots of different hats. Our employees are also located in different states. The system allows each employee to be able to keep all the details about our clients, track client correspondence and assign tasks with ease.

I can access it on any platform. Plus the staff is very helpful when I have questions or suggestions.

I do not really have any complains. I just hope they continue to add functionality.

Timely follow up was an issue before I started using Less Annoying CRM. Now I stay in contact with leads and develop relationships that turn into happy customers.

The friendly staff and eagerness to help

There are some limited functions compared to other, more complicated Crm’s.

Puts the seller in front of you always.

The best feature is overall ease of use and clean design.

There is nothing I dislike about maintaining and using this program.

Our business is two people working on different sides of the country and this system is imperative to helping us track clients and tasks. The pipelines are easily customized and have assisted greatly when tracking issues or prospects.

The design is so clean and simple!, we love using it.

Nothing in less annoying crm is to our disliking

It allows us to collaborate as a team and everyone knows what is going on with all of our clients.

Easy adoption by the field and gives management tools for coaching and insight into the market and the sales rep's performance.

It would be nice if management had the ability to set up a track for a customer to lay out a road map or relationship timeline for the sales person.

Less Annoying CRM gives me an easy tool to visualize the sales rep's territory, track opportunities, coach them and monitor the pipeline.

I love being able to manage my client processes, customer projects, to do lists, and my schedule on a daily basis. This system is so simple to use and yet fully customizable for everything my business needs. I refer it to all my clients and they always thank me for sharing! If you are looking for a simple, affordable, customizable tool that can manage and organize all your thoughts, leads, clients, projects, calendar/schedule, team members, and tasks...Less Annoying CRM is the best!! AND, on top of everything they have amazing customer service and are always there to help and improve the program. LACRM you are the MOST important tool in my small business!! Thank you!

Right now, I wish I could organize my tasks a little more. I have been creating a work around by creating Clients for different Projects and then attaching them to the Company file and attaching related tasks to them, which works for the basic organizing. I have also organized my sub calendars which helps with task management, but would love it if the sub calendars shared as my color-coded, title sub calendars with my team, rather thanone big calendar....but all in all this is THE BEST system and I recommend to everyone ; )

I like to think of LACRM as the program that organizes my brain, my clients, my team, and my projects. I am able to have total peace of mind that I have an at-a-glance picture of where my clients are in my process, what has been done, what needs to be done, and what my day to day is going to be. I organize all my calendars, my tasks, and my clients in here and it keeps my business moving and organized...and it's simple to use!

The thing that sold me on the product initially was the online training videos that explained pretty much everything that I wanted to know about how to get started, how to track leads and prospects etc. When I finally decided to sign on, I felt I was already well trained on how to get things up and running. Once up and running, I would have to say that the support for the product has been second to none. I have had a few questions pop up and each and every time - I got a response back very quickly with the answer I was looking for. I also like the fact that it is simple to use and easy to understand how it works. There is no "magic" per se but it is a very practical, straightforward and dare I say it, less annoying CRM.

Less Annoying CRM has already addressed my major concerns having to do with calendar coordination and syncing. The syncing now through google calendar is very quick and it is now possible to add in locations for the meetings which is very handy. If you are adamant that Google calendar is not for you - then you may find this product limiting. It uses Google Calendar as the backbone for its scheduling activities. My current outstanding request is to have a picture of the contact on the contact page as often I have not met prospects before and even having met them once, having a picture to refresh my memory would be helpful. Currently you can upload a picture file as part of their file management process but this is a bit clunky compared with having the picture actually embedded in the profile.

I get my clients through a number of different avenues. Some are cold calls to me off my website. Some leads are cultivated by me based on their profile. Many are referred to me through other organizations and all required some sort of follow up. A spreadsheet just wasn't cutting it. With Less Annoying CRM I know what I have sent to whom, what I have asked for and by using the file upload function, I can store basic agreements, terms etc with each of the prospects all in one nice place. In short, I am much more focused on working the sales funnel, things don't get dropped and my clients get the follow up and personal attention they are looking for all with a minimum of fuss and administration on my part.

I've used other CRM programs and this one is so user friendly, intuitive and is constantly being updated according to the needs of their users. The ability to ask questions and receive almost instant help and suggestions to make my leads and work flow better is invaluable. I receive so much value for my monthly fee.

I can't think of anything that I don't like about this system. I've tried others that have been cumbersome and this one fits my business perfectly.

I use it Less Annoying CRM several ways. First to track leads for potential customers but also I use it to keep track of the ongoing business I do with existing customers. Since I have a business partner who also uses Less Annoying, we can cross reference and be sure that nothing slips through the cracks.

Email reminders & shared calendar, BCC email. ease of importing contacts Search feature is excellent. ease of accessing Lacrm from a mobile device- good layout.

wish the calendar could integrate with outlook.

we can easily keep track of new business discoveries and track each others progress. pipelines are useful for quickly determining how thing are progressing. we can save notes and quickly refer back to them 6-12 month later with ease. create custom pipelines to track billable customers store quotes and other files pertaining to the customer.

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We have been using your solution since early summer and I want to let you know just how happy and impressed I am with both the solution, BUT especially your team. I'm in my early 60's, have owned a software company for 2 decades and have been in technology since graduating from college. I have NEVER worked with a more capable and positive team of professionals.

We use a different 3rd party email campaign solution and in the future it would be easier if this was already part of LACRM.

To better personalize our outbound customer emails we moved in-house with this effort and choose LACRM as a core tool. It allows us flexibility in managing our 22K name list. We use it for outbound sorting and logging of all customer/prospect correspondence.

Extremely easy to use and the support you get is amazing. Email requests or phone calls always are responded to quickly, sometime within an hour or two and they are always willing to assist and help you through it, and once even offered to do it for me because I was short on time! Who does that these days! The self-teach videos are easy 2-3 minutes long and easy to follow without having to call for help. This CRM gives me most of what I need for my growing business and I am sure that as my needs change and additional features are needed that they will welcome my input as they are receptive to client feedback and satisfaction which is very rare now a days! I feel like I am part of this company's growth and development and it is nice to be with a company that listens to clients, allows you to contribute and is not afraid to make changes to better the product. It is affordable which, as an entrepreneur is important to me. Easy to add employee and restrict employees from accessing certain information entirely or portions of it. Easily exports email addresses that I send to my newsletter team that updates the addresses to the email distribution list with any new clients and contacts. You can group clients and contacts so they are easily found by randomly searching for the entire name or part of the name...it searches and finds. I was able to create forms easily to use to fill out when talking to a client on the phone so it is captured in the CRM right away. I also use it from my ipad pro and iphone. I need the feature to add attachments, documents to the CRM and it was enhanced this summer with this feature. I am extremely pleased with this product, the technical team, developers, and customer facing team are all highly knowledgeable, friendly and anxious to help! It also syncs with my google calendar!

There really is not too much I do not like about this product. It is meeting my current business needs. I would like to be able to upload photo's as I tour assisted living communities and take pictures and would like to use this CRM to build a profile for assisted living community and show photo's. To be able to allow clients to access area's of the CRM only to get this information... similar to what a realtor uses. But then, it may be already available....I just need to check and if not, will suggest that it be considered.

Keeping all my contacts and calendar appointment synced. I get daily notices of what appointments I have that day and you get link clients and other contacts in the CRM. I also use it to export email addresses for my newsletter or an announcement.