Mailshake Reviews & Product Details

Automated marketing and set it and forget it model

Nothing so far. I have been pleased with the general set up

Automated email marketing

The ability to seamlessly add prospects and make emails personal at a mass level. Good customer service too

A bit expensive. A few of its competitors are priced a bit better for multiple accounts.

I'm able to connect and stay connected with new and existing clients.

I contacted Mailshake support team expecting that they would take more than a day to respond, and I was incredibly pleased to see that someone from their team replied to me in less than an hour. Throughout the day, they assisted with my questions and gave me a solution to our problem.

I have no comment regarding something that needs to be improved.

The issues we were having were related to their API. In most cases, we received timeout responses due to the amount of information being processed since the queries were not limiting enough to the data that had to be processed. In this case, their team suggested filtering the information per campaign, making the results much more efficient.

Andrea was responsive, Sofia was engaging and Pablo was knowledgable. Best customer support I have seen!

Nothing at all. I fully support Mailshake

No problem

Everything tbh. The functionality, the outputs, the settings, the sequences. Everything is on point. There's no doubt it has increased our ROAS each year in the company.

The pricing for bulk. We recently wanted to do the same for 10 emails and the price just went 10x for that. We are looking for alternate to do our bulk tasks but for 1 email, would say the tools works awesome.

We mostly do linkbuilding as we work in SEO industry. Our challenge is scheduling emails and make them look like real humans and customizing them properly. Hence we use mailshake to outreach to webmasters to get backlinks for our and client websites.

The reporting in the software helps me get the answers I need to accomplish a better open rate. It took a few days to find my way around, but now it's very easy. I was using another platform called SalesHandy and my open rate was in the low teens. When I started sending through Mailshake, the open rate went up to above 50% and sometimes as high as 80% on individual days. The ability to archive campaigns so you can see what's running and what's finished is also very helpful, and less distracting. When you copy text into an email and it brings in formatting that creates bad code in the background, Mailshake will let you know and offer a better cleaned-up option (Nice). The search function works great also. Many times I'm looking for a prospect to see what campaign they were in and when I pull that prospect up, it shows the campaign and also all the info that I uploaded for that prospect (very helpful). Lead Catcher is another favorite of mine. You can set any criteria that will define a lead. So I've set it up that when someone replies to an email, it creates a lead. You can also set it up so if they look at the email a certain amount of times or other criteria. Nice feature. You can also reply to them right in the software. One of my all-time favorites is the warmup feature that comes with the subscription. I can set the number of emails per day to warm up a new email and it will automatically send emails to real people and get replied to by real people. They start off with a small number of emails and slowly increase it to the number you would like to achieve. This is very helpful in getting a zero bounce rate. Another feature that I use is setting up how many emails to go out each day and what days NOT to send emails, like weekends. This feature is great for setting it and forgetting until it's done.

My main dislike about Mailshake is their list cleaning tool VoilaNorbert. The tool gives a subscriber a large number of free cleans which is nice. It's also built-in which makes it easy. However, when using it my bounce rate was as high as 15%. When I went back to my Salshandy cleaning tool it dropped down to 3%. So going forward, after my prepaid Salshandy cleans are used up, I'll be trying other third-party list cleaning services. By the way, I did contact VoilaNorbert to complain about the high bounce rate. They responded by asking me the names of the lists I've been cleaning which I provided. They could not suggest any reason why my bounce rate was high. End of story.

The problem I was having with a previous email platform was emails not getting to prospect inboxes. That was due mainly in part because the code in the background of the email was very heavy. This caused email servers to put my emails into spam. So with the clean code in the emails from Mailshake, my emails are getting into inboxes and my open rate has improved. The lack of reporting in a previous platform made it difficult to determine how my campaigns were performing. Mailshake has fixed that with their excellent reporting.

The interface worked as expected. Much more reliable than previous tools we have used.

A lower-priced tier with limited sending would be helpful.

Cold emailing to industries.

It is easy to use. You can see that the company put a lot of thought into the software. I am very happy with the software. I also like the extension to Hubspot.

It's expensive, but worth every dollar :-)

Email Outreach

Eaze of us. Mailshake is user-friendly and efficient.

I've been using now for over a year and have really found no gliches.

Messaging along multiple veins, to thousands of oif recipients.

Track who has opened the messages and when.

Not able to send a test email to check for mistakes.

It is a great way to stay connected to prospects.

The simple onboarding process makes it a breeze, plus it's straightforward to set up & begin using. The LeadCatcher is fantastic.

Version 2.0 took a while to get used to - a few features have moved around but once familiarised, it's intuitive.

Outbound marketing made easy! Easy to set up, easy to scale, easy to engage & easy to grow!

I like that the platform includes integrations and features that prevent me from having to go elsewhere to complete the campaign. For example, they have a list cleaning feature, sequences, email copy critiques,etc.

I dislike the way the platform organizes contacts and leads. I would prefer individual lists of prospects as opposed to one mixed database, as I tend to upload new lists with exisiting contacts and that can get messy.

The ability to set up, run, and monitor my campaign all in one platform. The data reporting is what I appreciate the most, thoroughly showing the performance of campaigns between any time period.

The ease of the interface, and the way you can integrate with Zapier to other CRM's

That they don't have a clear affiliate program for me to promote to other people!

Huge benefit reaching out to people in a certain niche, and personalizing all my emails to them.

I really enjoy the efficiency of cold outreach mailshake provides. The automated follow ups, emails tracking, and even the ability to track unsubscribes is useful.

I think the price is a little steep, and I wish there were pre-loaded email templates that were industry-specific. It would also be nice if they partnered with zoom info or rocket reach.

Mailshake is solving my cold outreach problems. The warm up your email tool kept google sending all my emails to spam. Also since the system tracks un-subscribes, it keeps me from sending unwanted emails.

Easy to use and customizable -- I love the available features and the dedicated team that helps me anytime I have a question. They do a fantastic job at displaying what campaigns are running and who the recipients are and give you complete control.

In comparison to other tools - I have not found another product that has the biggest bang for your buck with comparable features. I have been using Mailshake for years.

I am a one-person show, so definitely having Mailshake reach out to my clients for me and touch in with them makes all the difference when it comes to checking in and communication.

Being able to reach a lot of people with cold outreach

I would like it if it was a little cheaper

Being able to track unsubscribed and being able to tactfully market to a large audience

When I had certain issues, the mailshake customer support definitely helped instantly instead of taking a few days to get back. I also enjoy how smooth it is in sending out emails. Even a grandma can use it haha !

Nothing honestly, been very an amazing experience thus far.

Acquiring new clients for my business and mailshake has helped a ton with tips and tricks.

Mailshake makes it easy to set up campaigns and utilize analytics to gauge effectiveness.

There's nothing I truly dislike. It would be nice to be able to export emails into our CRM easier/cleaner.

Mailshake has boosted our cold email outreach efforts. We appreciate the analytics, so we know who to focus on and who to let go.

The automation and content provided me with the tools and resources to get my campaigns up and running quickly and effectively.

More content geared to insurance sales professionals.

I am spending less time with tedious manual outreach by automating my outreach campaigns.

I like that I could learn how to use the program quickly. It doesn't take a long time to learn how to use Mailshake, and it is easy to get going in Mailshake.

I dislike that I didn't find this sooner. I can't think of anything that I dislike about Mailshake. It takes my email campaigns and runs them flawlessly. If there was one request, that would be to have an app that I can put on my phone to see how my campaigns are performing.

The benefits are that I can create a campaign and implement it without having to use an outside agency. The feedback I get on the emails sent is extremely important to our organization.