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Qwaiting
We Simplify your Queue
5.0
(3)
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Qwaiting Reviews & Product Details

Qwaiting Overview
What is Qwaiting?

Qwaiting is a smart queue management system that reduces customer queue time, increases staff productivity, and delivers a delightful customer experience. It has a solution for every business size. It is designed to make the user's life easy and tension-free. Users can schedule all their appointments and keep track of all the services with this software. It is used on a large scale in various countries, and some of our trusted clients are Skechers, Hawkers, Changi Airport Group, Loreal, and many more.

Company Nexa
Year founded 1982
Company size 51-200 employees
Headquarters Phoenix, Arizona, United States
Social Media
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Qwaiting Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Qwaiting Features
API Access
Automated Reminders
Centralized Dashboard
Customer Database Management
Customer Feedback Collection
Customer History Tracking
Customizable Queues
Digital Signage Integration
Dynamic Queue Adjustment
Integration with CRM Systems
Load Balancing
Mobile App Support
Multi-language Support
Multi-location Support
Online Appointment Booking
Queue Analytics and Reporting
Real-Time Queue Monitoring
Resource Allocation
SMS Notifications
Self-Service Kiosks
Service Prioritization
Staff Management
Third-party Integrations
Ticket Printing
User Role Management
Virtual Queueing
Visitor Identification
Voice Call Notifications
Wait Time Estimates
Walk-in Management
Qwaiting Media
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Qwaiting Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 17, 2024
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3 Qwaiting Reviews
5.0 out of 5
Mid Market (51-1000 emp.)
Apr 19, 2023
 Source
Overall Rating:
5.0
JP
Jyoti P.
Founder
Share
"Simple and Efficient for Managing Customer Queues"
What do you like best about Qwaiting?

It allows customers to join a virtual queue using their smartphones and receive real-time updates about their wait time, which can help reduce frustration and increase customer satisfaction.

What do you dislike about Qwaiting?

Till now, I haven't faced any issues. It's great software. Highly Recommended.

What problems is Qwaiting solving and how is that benefiting you?

One of the main problems Qwaiting is solving is long wait times. By allowing customers to join a virtual queue and receive real-time updates about their wait time, it helps reduce frustration and improve the overall customer experience. This can lead to increased customer satisfaction and loyalty, which is beneficial for businesses. Qwaiting also helps businesses manage their queues more efficiently, which can save them time and money. By providing valuable data and analytics, Qwaiting can help businesses optimize their operations, identify bottlenecks, and make informed decisions about staffing and resource allocation. Overall, Qwaiting is helping businesses improve their customer service and streamline their operations, which can lead to increased profitability and growth.

Mid Market (51-1000 emp.)
Mar 07, 2022
 Source
Overall Rating:
5.0
AS
Amita S.
Business Owner
Share
"Best Queuing Software With Advanced Features"
What do you like best about Qwaiting?

Qwaiting is the best queuing software available in the market. It helps us to reduce customer waiting time and significantly affects staff productivity. Very easy to operate.

What do you dislike about Qwaiting?

Till now, I don't find any difficulty while using this queuing software.

What problems is Qwaiting solving and how is that benefiting you?

As I wrote, it helps us in reducing customer waiting time. With the Remote Management feature, we can manage our business from anywhere.

Mid Market (51-1000 emp.)
Mar 29, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Impressed With All The Features Of This Software!!!"
What do you like best about Qwaiting?

Qwaiting provides the best queue management software for managing customers' queues very efficiently. I just want to say that it is very easy to understand for using on daily basis. Very impressed with all its features.

What do you dislike about Qwaiting?

I didn't find any negative thing about this software.

What problems is Qwaiting solving and how is that benefiting you?

It is very helpful for managing long queues and boosting the customer experience as well.