Shift4Shop Reviews & Product Details

Price point was very attractive, even with their after-signup upsells like SSL certificates. Setup of the core functions like payments and shipping was easy.

Really a bargin-basement relic of what seems to be the mid 2000's. Been added on and added on, and it shows. I think Shopify is a way better solution. Technical support response times were way too long. Sometimes hours, sometimes days. Had one issue where pages would not load, all I could do was leave a message. Got a email response 3 days later. And about email... tried to get sales notifications sent to a gmail account. NOPE! They went out of their way to blame gmail... like they were 2nd graders trying the "lie enough to make it seem true" game. That ended any trust I had for them right there! The system is just archaic! Seems like they put a lot of effort into developing the system in the 2000's and they're just milking every dime out of it. There are some features that were added on, but nowhere near what other e-commerce platforms offer. Their SEO tools are underwhelming to say the least. They cover the basics. But what really disturbed me was they have page numbers and product numbers attached to every URL, which isn't the best way to format a URL. It generates a sitemap... just a general sitemap, not an additional image sitemap or any other asset. Yes you can generate your own and then upload them via FTP, but even connecting via FTP is a hassle. The templates are really bland. Might be good enough for a basic store, but they really overweight in code. Could have better page load times if their system wasn't so senile. I might go with this for a remedial storefront where it was a low level sales generator.... basically a write off. But in reality nowhere near what a business should have.

I got a write off on my taxes. Thats the only benefit... sad but true.

There are a few things I like best about 3dcart. The first is the ease of use. This cart is user friendly and it doesn't take a lot of work, understanding or effort to get it set up. The next thing I like about this cart is the customer service. Whenever I have a question, I can call in and talk to someone. Everyone I have ever spoken with has been knowledgeable and able to help me resolve my issue. Finally, this cart does what it is supposed to and meets the needs of the company.

There is nothing that I dislike about 3dcart.

3dcart allows us to set up different customer groups so we are able to have different pricing structures for our wholesalers. A lot of shopping carts don't have this feature.

If I compare 3dcart and other e-commerce platforms, 3dcart has by far the best support and this is what stand out for me.

Mail and ftp presets didn't work for me. Fixed with a good support afterwards.

Good e-commerce platform considering the price and value

Tired of the Big Boys and all the complexity.... 3dcart is easy to use and has great low cost Apps.

I would love if Product Options gave you the option of Free Shipping on each option.

Simplicity in Website Development.

Shopping cart is easy to setup and requires no special skills. Customer service and technical support are responsive and knowledgeable. I've use other shopping carts in the past, this one is the best by far.

My only dislike is that sometimes you are placed on a long hold for technical support.

This shopping cart is very search engine friendly and helps you visualize what your search title, description and keys words look like and helps you rank well in a fairly short period of time.

Easy to use lots of built in features and a lot of good templates. Easy to load products and has built in SEO tools. I really like this platform. I am a small business owner with a full time job and this platform allows me to dedicate small amounts of time to it with out being too much. They have different plans to fit different business needs and the tech support is there 24/7 so anytime I have an issue I have someone to speak with. Plus no transaction fees

Design wise it is hard to change things without know HTML and CSS. However there are a lot of cool templates and they can do design work for you if needed. When I was researching platforms I notices there are not as many apps as a shopify, but there are more built in features so I personally do not need the additional apps.

I operate a small online cookie business and it allows me to sell my products online with out having the cost of a store front.

Much better than mail order manager. highly recommend

cost is a little higher. older gui was easier to use.

increasing web presence and sales

I've been using for many years. Great product and service.

Wish they had auction software. I have requested.

Utilizing for our grocery delivery service.

3DCart is a very easy to learn software for creating quick online stores. I have used this product for years and created many stores for many product lines. I like the easy to use interface and the ability to upload a series of products into various categories.

There are only a few things that I find difficult to use. Sometimes the things you are looking for are buried deep into the software and you have to stop and search the system to find out where they reside. You will have to know what you are looking for, as it's sometimes called something much different than what you would expect.

We create easy online ordering for our largest customers making it easier for them to purchase our products. I can create a store for them and secure their information so only they can use it.

Easy to use and setup compared to other shopping carts. Support is key. Being able to quickly get in touch with a support that is not outsourced is important - especially with your business riding on whether or not your cart is functioning.

Seems like the default is that all features are turned on (add to mail list, reviews, etc.) and it takes time to track them down and turn them off if you just want a simple store. Also, would be nice to know which templates are the newest, up to date, or most popular, when selecting a site template/theme.

Credit Card processing with Authorize.net was easy to setup compared to our old cart. Reliability compared to our old shopping cart.

User Friendly,nice plugins,good value, good tracking info.

Tech support not always helpful depending on tech that you are assigned

Lots of value added services, I hope to keep increasing sales

3dCart has good prices for their service

Sometimes it is difficult to find a plan to fit exactly what you want without spending too much

3dCart is relatively easy to use and does not require a lot of code knowledge to make it work

Able to capture and set automated order to ship monthly, quarterly or yearly

Everything works fine no dislikes with 3d cart

Any price changes would automatically update with lead program being used

3dcart was amazing when we first tried our demo. The ability to upload large amounts of products onto our site at once is a huge benefit. Tech support was always helpful and kind when we needed it. Their online knowledge base contains most of what a simple website needs to do in order to get it to work on a minimal to average level. The ability to personalize a template was a real help too. I'm not a full fledged web designer nor developer, but I found myself able to turn a template into someting personal for the people I'm working for. The accessibility to our site through a FTP program was of much help to us, especially since we were denied to get login information from our previous website host.

3dcart is setup for a smaller company that needs to get inventory online, and start selling immediately. That being said, I personally don't think it's optimal for companies, whether large or small, with a large amount of product SKUs. Some things that are becoming more or less standard in executing as an eCommerce site are not well explained within their online knowledge base. Things like email automation, having to manually create all the meta tags so that your internal search can work like an actual search engine, and SEO tools are hard for the non-computer savvy to learn and can take time. Also the amount of time to create all of the product options for each product and then applying them correctly can take days, if not weeks, depending on the complexity of your options. In my case, I was working with a wig re-seller with over 40 brands, 200s product per brand, and somewhere between 25-50 different color options per product that were specific per brand.

We are a small company trying to get online for the first time with an eCommerce store. Our staff are somewhat inexperienced with site building, but have learned quite a bit from having to switch from designing on Wordpress, to transferring to 3dcart hosting and web building. We have literally thousands of product SKUs available to be put online, however each product needs to be very detail orientated and individualized. 3dcart helps with getting the large amount of product up onto the site, but becomes frustrating when we need to go back and spend additional time, sometimes an hour or more, per product. If 3dcart had more tools to personalize each product more efficiently, I would recommend more.

I love that 3D Cart is easy to use and has a lot of great marketing tools, including automated email campaigns, easy-to-run sales and promotions and various plug-ins. Their web designers are top notch and were very helpful when we redesigned our site.

3D Cart's support is lacking. It often takes more than 24 hours to get a response, and answers are not always helpful.

3D Cart has allowed our company to easily list, organize, manage and sell hundreds of e-commerce products. With 3D Cart's easy to use tools, it has been simple to on-board new employees and train them to use the system as our company grows.