Sitecore Experience Platform Reviews & Product Details

Personalization and Integration. It's easy to integrate SitCore with Sales Force and other CRM platforms ,

Cost, finding sitecore developers and the implementation phase can be expensive

Integrating with BlackBaud CRM. I haven't had much luck so far unfortunately

The intuitive content editor makes quickly and easily makes content work fast and easy. It feels like an extension of myself.

I have no issues with Sitecore. All of our issues are implementation related, not Sitecore related.

Transformational digital change in our organization, redesigning four websites and over 5k pages of content to Sitecore.

The flexibility of the system and all the possibilities with the technology. As and architect its a joy when business comes to me with a problem for the web site, and I reply that Sitecore can do it. We have setup 2 difference versions of Sitecore now with lots of different sites and each time it's more to learn and great experiences with a site that has the WOW factor that business was proud of.

I would like more of a distributed system with content management. I have a lot of teams around the world and I need to provide the same scaled performance for them that the content delivery for the web site offers.

Distributed content and images via the web site. A site that loads in under 3 seconds around the world. Has the stability that even if a whole Cloud Data Center goes down my sites still stay up and fully functional.

Great platform for all clients. We are using it to drive customer experience at every point in the journey.

Harder to integrate than other lighter platforms.

Customer experience in particular.

The ease of central management and the ability to allow users to add content.

I can't find anything that I dislike at the moment.

The ability to scale out.

The flexibility, scale and enterprise grade support.

Slow Experience editor is our main issue. Hopefully this gets fixed when we upgrade to 9.1

Improving content publication

There are limitless opportunities for sitecore that can fulfill the various needs of each line of business.

The difficulty to just get started is always a hurdle.

speed to market with brand consistency

Easy to plan components into the layouts

Not very business friendly. IT has to still use Sitecore for content management needs. Business does not see the value of Experience editor. Cost prohibitive with cloud license.

Ease of content management and updating

Taking large steps into digital marketing across channels, growing opportunities into marketing automation. Hoping to see deeper integrations and connectors in this space.

Nothing, love the ease of use of the platform

All problems brought to us by our clients.

As a marketer, it makes content much easier to edit and review.

I don't have any big complaints about the EXP.

Content teams have a much easier time with their workflows, which reduces turnaround time.

Personalization capabilities, and robust information architecture. Low learning curve, with a simple and intuitive user interface.

Upgrades from older builds can be a bit of a hassle, sometimes requiring several "hop" on interim builds.

Digital transformation and personalized customer experiences, which has increased user engagement and retention.

Sitecore offers powerful features for an experienced marketer striving for great user experiences to optimize ROI.

You need to be a bit digital savvy to get true value out of the platform (which is a natural prerequisite in my opinion).

Reduced time to market; enhanced flexibility.

The ability to enable capacity at scale is critical for our team to be efficient and timely. Our company produces new products at an incredible rate. The sitecore platform allows us to get those products and information in front of our distributor partners and end-users faster than any other platform we have used.

Barrier to entry, training required, experience editors lack understanding when things get 'wonky'.

We are trying to deliver relevant experiences at the appropriate time in the end user funnel.Through the sitecore personalization rules engine we are able to integrate 3rd party data and still create a personalized experience without xdb. The platform is extremely versatile and helps us keep up with the competition.

Sitecore continues to lead the market on integration of data and systems to provide the ideal personalized experience.

Sitecore is certainly more complex to integrate. Would love to offer to smaller market customers

providing personalization, salesforce integration.

Sitecore gives me the tools to give my customers a personalized journey.

Sitecore can be expensive to develop on for smaller companies.

To give everybody from prospect to returning customer an great experience, we increased ROI over all our channels.